Sharp XE-A303 instruction manual Before Calling for Service, Error message table

Page 100

9Before Calling for Service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

	Fault	Checking

(1)	The display shows symbols that do not make sense.	• Has the machine been initialized properly as shown in
		"PREPARING THE CASH REGISTER" on page 8?
		(Note that initialization clears all the data and programmed
		settings stored in memory.)

(2)	The display won’t illuminate even when the mode switch	• Is power supplied to the electrical outlet?
	is turned to any other position than “ ”.	• Is the power cord plug out or loosely connected to the
		AC outlet?

(3)	The display is illuminated, but the whole machine	• Is a clerk code assigned to the register?
	refuses registrations.	• Is the mode switch set properly at the “REG” position?
(4)	No receipt is issued.	• Is the paper roll properly installed?
		• Is there a paper jam?
		• Is the receipt function in the “OFF” status?
		• Is the print roller arm securely locked?

(5)	No journal paper is taken up.	• Is the take-up spool installed on the bearing properly?
		• Is there a paper jam?

(6)	Printing is unusual.	• Is the print roller arm securely locked?
		Open the print roller arm, and lock the arm by following
		the instruction of installation.
		• Is the paper roll properly installed?
		• Are the print head/sensor/roller clean?

(7)	Continuous printing stops.	• Display shows “→ → → → →”.
		Printing will automatically restart after several seconds.

Error message table

When the following error messages are displayed, press the lkey and take a proper action according to the table below.

98

Error message	Error status			Action


ENTRY ERROR	Registration error	Make a correct key entry.
MISOPERATION	Misoperation error	Make a correct key entry.
NO RECORD	Undefined code is entered.	Enter a correct code.
MEMORY FULL	Memory is full (in the AUTO key programming).	Program the AUTO key within 25 steps.
SBTL COMPUL.	Compulsory depression of the skey for	Press the skey and continue the operation.
	direct finalization

TEND COMPUL.	Compulsory tendering	Make a tendering operation.
NOT ASSIGNED	No entry of a clerk code	Make a clerk code entry.
OVER LIMIT.	Overflow limitation error	Make a registration within a limit of entry.
INH. OPEN PR	The open price entry is inhibited.	Make a preset price entry.
INH. UNIT PR	The preset price entry is inhibited.	Make an open price entry.
NOT NON-TEND	The direct finalization is inhibited.	Make a tendering operation.
BUFFER FULL	Subtotal void is not allowed.	Finalize the transaction, and correct the wrong
		entries in the		mode.
		entries in the		mode.

HEAD UP	Print roller arm is lifted up.	Make sure the print roller arm is surely rocked.
PAPER EMPTY	Receipt or journal paper roll is not	Install a receipt or journal paper.
	installed or empty.
EURO CHANGE	EURO modification operation must be	Execute EURO modification operation (Job code
	executed	800).
CLERK ERR.	Overlapped clerk error	Complete the overlapped transaction under way.

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Contents Manual DE Instrucciones Avertissement WarnungAdvertencia Precaution IntroductionU T I O N Never operate the register with wet handsContents Part2 for the Operator Part3 for the ManagerCorrection After Finalizing a Transaction Void mode CCD -Compulsory Cash/cheque DeclarationExternal View Front view Rear view PrinterMode Switch and Mode Keys Keyboard Keyboard layout Key namesX1/Z1 X2/Z2Displays Operator display Customer display Pop-up type Drawer Lock KeyHow to install the fixing angle bracket Installing the Cash RegisterHow to remove the register from the fixing angle bracket Initializing the Cash Register MRS PGMInstalling Paper Rolls Cut off the excess paper using the edge of the inner cover Abbreviations and Terminology Description of special keysGuidance for text programming Using character keys on the keyboardOperator display Example Language Selection Date and Time ProgrammingTime 1430S9 @ Tax ProgrammingTax rate programming Key operation exampleDepartment Programming Group noHash department Dept. code VAT/tax status Group noSpecify the department code Text programming Press sto skip. / Press Ato terminateUnit price programming Press sto skip. / Press Ato terminate 300Select of TAX2 TAX2NO Enter a group no. for the department using numeric Keys Group No. programming Press sto skip. / Press Ato terminateTerminate programming Selection PrintPLU Price Look-Up and Subdepartment Programming Specify the PLU code71 p Key operation Operator display500 Sign programming Press sto skip. / Press Ato terminateFunction programming Press sto skip. / Press Ato terminate SignText Programming S5 PClerk names 12 digits Ssssss s S4 PLogo message print format 6 types Programming Other Necessary Items Decimal point position tab setting for domestic currencyRounding system 1500 ¡ 2300 Basic Sales Entry ExampleReceipt print 141 p PLU EntryOperator display Receipt print Correction of the Last Entry direct void Cancellation of the Numeric Entry1250 § 600 250 f§ 1310 v§ 1310 § 1755 ¶ 10 p 12 p 250 f§250 fv§ Subtotal Void 1310 1755 § 10 p 35 pKey operationOperator display Full sales reportSample report Sales total including tax Full sales report Key operation Operator display Periodic consolidationDaily net report Key operation Operator display Other Basic Sales Entries Error WarningAdditional Information for Basic Sales Entry Department entries Item Entries Single item entriesPLU/subdepartment entries Repeat entries Multiplication entries Split pricing entriesSingle item cash sale Sics entry Displaying Subtotals@12 35 p 250300 § 10 p Finalization of Transaction Cash or cheque tenderingCash or cheque sale that does not require tender entry 1000 a950 a b Credit saleMixed-tender sale Computation of VAT Value Added Tax/tax VAT/ tax system1000 ¡ Automatic VAT 1 and automatic tax 2-4 systemOptional Features 140 ∞ 570 ¶ 10 %800 § P5 % 15 p 575 § 10 p 100675 ¶ 250 f§13 fp Refund entriesAuxiliary Payment Treatment Currency exchange Applying preset exchange rateApplying manual exchange rate Received-on-account entries Paid-out entriesNo sale exchange Cashing a cheque100 ¡ 360 £ 150 50 ¡ 300 £ Automatic Sequence Key key EntriesOverlappped Clerk Entries Key operation example CommentsPrior to Programming Procedure for programmingGuidance messages S1 @ Entering character codes with numeric keys on the keyboard253 065Alphanumeric character code table 231Auxiliary Function Programming Miscellaneous Key ProgrammingProgramming for Specify the key to programAmount programming Press sto skip. / Press Ato terminate Press the Akey to terminate the -key Programming Rate programming Press sto skip. / Press Ato terminate Programming for %and15.00 90.00 Press the Akey to terminate the %key Programming EX SSS 939938Mms Programming for r, R, X, Y, cand b ChequeCompulsory Press the Akey to terminate the Xkey Programming Function parameters for a 018 @Domestic currency symbol 4 digits Foreign currency symbol 4 digitsOther Text Programming Training mode text 12 digits Function text 12 digitsSstraining SS 35 @ Card N1 sList of function texts NET1S2 @ Register Number and Consecutive Number ProgrammingRegister number Consecutive numberS5 @ Various Function Selection ProgrammingFunction selection for miscellaneous keys 00000100 sAReceipt print format Print formatJournal print item selection Other programming Part3 for the Manager Rounding down of the unit digit of amount Applied to payment by cash and change amount Split pricing counting 10 @ 0060 sA Power save modeSelection Entry Clerk code assignment Logo message print formatEntry digit limit for cash in drawer CID sentinel Training clerk specification for training mode Entry digit limit for cheque cashingEntry digit limit for cheque change Thermal printer densityAuto key programming Automatic sequencing key Auto 2 p100 §Euro system settings Automatic Euro modification operation settings01 s Euro ProgrammingDate setting for Euro modification operation Time setting for Euro modification operationReading Stored Programs Key sequence for reading stored programSample printouts Programming reportPLU programming report Auto key programming report Programming report Department programming reportPrinter density programming report Training Mode 1000Reading X and Resetting Z of Sales Totals Summary of Reading X and Resetting Z ReportsPart2 Part3 for the Manager Daily Sales Totals Individual group total report on Department reportFull group total report on department PLU report by designated rangePLU report by associated department Transaction reportIndividual clerk report Full clerk report Hourly reportFull clerk report X1/Z1 mode Type of compulsory cash/cheque declarationIncorrect receipt Cancellation receipt Override Entries250 1500Euro Migration Function How currencies are treated in your registerAutomatic Euro modification operation PeriodItems Euro statusChecking the current Euro status Optional Programming for the Introduction of EuroProgramming for Exchange Key Case of Power Failure Operator MaintenanceCase of Printer Error Replacing the Paper Roll Removing the paper rollCleaning the Printer Print Head / Sensor / Roller Installing the paper rollRemoving a Paper Jam Removing the Till and the Drawer Opening the Drawer by HandBefore Calling for Service Error message tableSpecifications Information on Disposal for Users private households Information on Disposal for Business Users100 European UnionGeräuschpegel LpA 62,3 dB Gemessen nach EN ISO

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