Runco 1080p manual Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-44d/-55d. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The projector does not turn	•	The VX-44d/-55d is not	•	Ensure that the
on after initial installation.		plugged in or the AC outlet		VX-44d/-55d is plugged in
		is not active.		and that the AC outlet is
				active.
	• The DHD Controller is not		• Ensure that the DHD
		plugged in or the AC outlet		Controller is plugged in
		is not active.		and that the AC outlet is
				active.
	•	The remote control	•	Replace the batteries.
		batteries have run out.
	• The serial connection from		• Ensure that the RS-232
		the DHD Controller to the		output from the DHD
		VX-44d/-55d is incorrect.		Controller is properly
				connected to the RS-232C
				input on the VX-44d/-55d
				(see Figure 3-8).
The projector and DHD	•	Lens cover is on or shutter	• Ensure that the lens cover
Controller are both on, but		is closed.		is off and the shutter is
there is no picture and				open.
on-screen menus do not	•	Lamp failed to ignite.	• Ensure that the lamp door
appear.				is closed. If it is and the
				problem persists, replace
				the lamp.
	• Faulty or incorrect video		• Ensure that the HDMI
		connection between the		output from the DHD
		DHD Controller and the		Controller are properly
		VX-44d/-55d.		connected to the video
				inputs on the VX-44d/-55d
				(see Figure 3-8).
The display is on and menus	•	Incorrect source selection.	• Select the correct source.
appear, but there is no	•	Source component is not	• Turn on the source
picture.		turned on.		component.
	•	Source component is	•	Check connections from
		connected incorrectly or		source component to DHD
		not at all.		Controller.
A projected image from a	•	DVD player is connected	• Turn off progressive scan
DVD is split or otherwise		to the Component input		on the DVD player. Or,
scrambled.		and set to progressive		connect the DVD player to
		scan mode.		the HD1 or HD2 input.
Image appears “squeezed” or	•	Incorrect aspect ratio	• Select a different aspect
vertically stretched into cen-		selection.		ratio.
ter of screen.

5.3

Troubleshooting Tips

Runco VX-44d/-55d Owner’s Operating Manual 83