AMD HD 3800 manual Troubleshooting, Accessing ATI Catalyst Control Center Help, Searching the Help

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Accessing ATI Catalyst Control Center Help

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Accessing ATI Catalyst Control Center Help

ATI Catalyst Control Center Help provides information on the features and concepts of your ATI Radeon graphics card. You can also use the

ATI Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version information for your graphics card.

1.Open ATI Catalyst Control Center in the Advanced view.

2.Choose one of the following options:

Press the F1 key at any time to get specific help on the currently displayed information.

From the ATI Catalyst Control Center Dashboard, choose Help Help Contents to browse the entire help contents.

From the ATI Catalyst Control Center Dashboard, choose Help Search Help to search the help contents for a specific term.

To access AMD's Web site, from the ATI Catalyst Control Center Dashboard, choose Help Go to ATI.com.

Searching the Help

1.In Advanced view, click Help in the Dashboard.

2.Click Search Help.

3.Enter the word(s) you wish to search for the in search box of the ATI Catalyst Control Center Help.

4.Click Go.

Troubleshooting

Graphics Card Installation Troubleshooting

For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com.

The graphics card doesn't fit any of the motherboard slots.

The graphics card needs to be exchanged for one with a bus that matches the motherboard.

The computer beeps and the boot process stops.

Make certain that the graphics card is properly connected to the internal power supply and the motherboard.

No display on power up.

Possible SBIOS issue. Replace old card and then try these possible solutions:

© 2007 Advanced Micro Devices, Inc.

ATI Radeon HD 3800 Series

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Contents User Guide ATI Radeon HD 3800 SeriesTrademarks Documentation UpdatesDisclaimer Product NoticesImportant Safety Instructions Note to CATV system installer Installation ContentsATI CrossFireX Reference2007 Advanced Micro Devices, Inc Installation Overview Chapter InstallationRecord the Serial and Part Numbers Replacing an Existing CardUninstalling the Old Driver Windows XP Uninstalling the Old Driver Windows VistaInstallation Installing the Graphics Card Installing the ATI Catalyst Software Suite Configure the Display Optional Display ConfigurationATI Radeon HD 3800 series Connections Display Adapters Optional Accessoriesd. Click Extend my Windows desktop onto this monitor Figure 1-2 ATI Radeon HD 3800 series ConnectionsSupported Display Connections Table 1-1 Display Configurations ATI CrossFireX InactiveAdapter DescriptionInstallation Installing ATI CrossFireX Graphics Cards Chapter ATI CrossFireXATI CrossFireX Introduction Figure 2-1 ATI CrossFireX Bridge Interconnect Protection Tag Enabling ATI CrossFireX Figure 2-2 ATI CrossFireX Installation4. If your system has more than two ATI CrossFireX-capable graphics cards, the Selecting a Slave GPU dialog appears where you must select the graphics card that will partner with the Master GPU System Requirements Chapter ReferenceHardware ATI CrossFireX RequirementsTable 3-1 ATI Catalyst Control Center Access Routes Using ATI Catalyst Control CenterAccess Route ATI Catalyst Control Center OverviewAccessing ATI Catalyst Control Center Help TroubleshootingGraphics Card Installation Troubleshooting The computer beeps and the boot process stopsThe computer does not boot up properly ATI CrossFireX TroubleshootingThe computer boots up but there is no display During software installation on a PC with theCard Reversal Recommended ATI CrossFireX Disabled After Swapping/Moving Cards3D Client is Active ATI CrossFireX is Currently UnavailableTable 3-2 HDTV/HDTV Adapter Troubleshooting Tips HDTV/HDTV Adapter TroubleshootingProblem Possible SolutionAccess ServiceInternational Compliance Information AvailabilityIndustry Canada Compliance Statement FCC Compliance InformationCE Compliance Information Advanced Micro Devices, IncElectrical Safety Waste Electrical and Electronic Equipment WEEE Directive ComplianceVCCI Class B ITE Compliance Information MIC Certification Information BSMI Certification InformationClass B Equipment Household purpose info/telecommunications equipment