AMD HD 3800 manual Customer Care, HDTV/HDTV Adapter Troubleshooting, Problem, Possible Solution

Page 24

18

Reference

swapped, enable ATI CrossFireX. This ensures the new configuration is detected by the computer.

HDTV/HDTV Adapter Troubleshooting

For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com.

Table 3–2 HDTV/HDTV Adapter Troubleshooting Tips

Problem
Possible Solution

 

 

The colors on the

Ensure that the connections between the component video

TV display are

adapter and the HDTV are correct.

incorrect.

 

There is no

The TV will not display anything until Windows starts; this

display on the TV.

may take several minutes.

 

Make sure the TV is set to YPbPr input.

 

Make sure that the HDTV component video adapter is

 

properly connected.

 

 

DVDs will not

Copy-protected DVDs restrict playback to 480i and 480p

play in high-

modes.

quality modes.

 

The entire

If the component input device supports it, try 720p mode.

display is not

 

visible.

 

 

 

The display

Consult the HDTV documentation.

appears tilted.

 

The CRT display

The system is in component output mode. Restart the

is green.

computer with only the CRT monitor connected.

 

 

Customer Care

For detailed instructions on how to use your product, refer to the documentation included on the installation CD.

To activate Customer Care, you must register your product at ati.amd.com/ online/registration.

If you require further assistance with your product, the following Customer Care options are available:

ATI Radeon HD 3800 Series

© 2007 Advanced Micro Devices, Inc.

Image 24
Contents ATI Radeon HD 3800 Series User GuideDocumentation Updates TrademarksDisclaimer Product NoticesImportant Safety Instructions Note to CATV system installer Contents InstallationATI CrossFireX ReferenceATI Radeon HD 3800 Series Chapter Installation Installation OverviewRecord the Serial and Part Numbers Replacing an Existing CardUninstalling the Old Driver Windows XP Uninstalling the Old Driver Windows VistaInstallation Installing the Graphics Card Installing the ATI Catalyst Software Suite Display Configuration Configure the Display OptionalDisplay Adapters Optional Accessories ATI Radeon HD 3800 series Connectionsd. Click Extend my Windows desktop onto this monitor Figure 1-2 ATI Radeon HD 3800 series ConnectionsTable 1-1 Display Configurations ATI CrossFireX Inactive Supported Display ConnectionsAdapter DescriptionInstallation Installing ATI CrossFireX Graphics Cards Chapter ATI CrossFireXATI CrossFireX Introduction Figure 2-1 ATI CrossFireX Bridge Interconnect Protection Tag Figure 2-2 ATI CrossFireX Installation Enabling ATI CrossFireX4. If your system has more than two ATI CrossFireX-capable graphics cards, the Selecting a Slave GPU dialog appears where you must select the graphics card that will partner with the Master GPU Chapter Reference System RequirementsHardware ATI CrossFireX RequirementsUsing ATI Catalyst Control Center Table 3-1 ATI Catalyst Control Center Access RoutesAccess Route ATI Catalyst Control Center OverviewTroubleshooting Accessing ATI Catalyst Control Center HelpGraphics Card Installation Troubleshooting The computer beeps and the boot process stopsATI CrossFireX Troubleshooting The computer does not boot up properlyThe computer boots up but there is no display During software installation on a PC with theATI CrossFireX Disabled After Swapping/Moving Cards Card Reversal Recommended3D Client is Active ATI CrossFireX is Currently UnavailableHDTV/HDTV Adapter Troubleshooting Table 3-2 HDTV/HDTV Adapter Troubleshooting TipsProblem Possible SolutionService AccessInternational Compliance Information AvailabilityFCC Compliance Information Industry Canada Compliance StatementCE Compliance Information Advanced Micro Devices, IncElectrical Safety Waste Electrical and Electronic Equipment WEEE Directive ComplianceVCCI Class B ITE Compliance Information MIC Certification Information BSMI Certification InformationClass B Equipment Household purpose info/telecommunications equipment