AMD HD 3800 International Compliance Information, Service, Availability, Language, Access, mail

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Service

HDTV/HDTV Adapter Troubleshooting

19

 

Service

Availability

Language

Access

 

 

 

 

 

 

 

Online or

24 hours a day

English,

http://ati.amd.com/

 

mail

 

French,

support/

 

 

 

Spanish

or

 

 

 

 

 

 

 

 

Advanced Micro

 

 

 

 

Devices, Inc., Graphics

 

 

 

 

Product Group,

 

 

 

 

Attention: Customer

 

 

 

 

Care, 1 Commerce

 

 

 

 

Valley Drive East,

 

 

 

 

Markham, Ontario,

 

 

 

 

Canada L3T 7X6

 

 

 

 

 

 

Telephone

Monday to Thursday: 9:00

English

1-877-284-1566 (toll-

 

US &

a.m. to 5:30 p.m.

 

free)

 

 

 

or

 

Canada

Friday: 9:00 a.m. to 3:00 p.m.

 

 

 

1-905-882-2626 (Canada)

 

 

Note: AMD reserves

 

 

 

 

 

 

 

the right to change

 

(International and/or

 

 

hours of support. For

 

local toll charges to

 

 

more information,

 

Canada will apply).

 

 

please refer to

 

 

 

 

ati.amd.com/support/

 

 

 

 

terms/.

 

 

 

 

 

 

 

AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your ATI product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the ATI product, whether your product contains a defect, and whether your product is under warranty.

AMD Customer Care is unable to assist with refunds, returns, or exchange- specific inquiries. If resolving the problem being experienced is critical to your decision to keep the product, it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds, returns, or exchange.

AMD is not responsible for any expense incurred accessing Customer Care. It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget.

AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life.

International Compliance Information

This section details the worldwide compliance information for this product, which is manufactured to be compliant in the regions where it is sold.

© 2007 Advanced Micro Devices, Inc.

ATI Radeon HD 3800 Series

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Contents User Guide ATI Radeon HD 3800 SeriesTrademarks Documentation UpdatesDisclaimer Product NoticesImportant Safety Instructions Note to CATV system installer Installation ContentsATI CrossFireX Reference2007 Advanced Micro Devices, Inc Installation Overview Chapter InstallationRecord the Serial and Part Numbers Replacing an Existing CardUninstalling the Old Driver Windows Vista Uninstalling the Old Driver Windows XPInstallation Installing the Graphics Card Installing the ATI Catalyst Software Suite Configure the Display Optional Display ConfigurationATI Radeon HD 3800 series Connections Display Adapters Optional Accessoriesd. Click Extend my Windows desktop onto this monitor Figure 1-2 ATI Radeon HD 3800 series ConnectionsSupported Display Connections Table 1-1 Display Configurations ATI CrossFireX InactiveAdapter DescriptionATI Radeon HD 3800 Series Chapter ATI CrossFireX Installing ATI CrossFireX Graphics CardsATI CrossFireX Introduction Figure 2-1 ATI CrossFireX Bridge Interconnect Protection Tag Enabling ATI CrossFireX Figure 2-2 ATI CrossFireX Installation4. If your system has more than two ATI CrossFireX-capable graphics cards, the Selecting a Slave GPU dialog appears where you must select the graphics card that will partner with the Master GPU System Requirements Chapter ReferenceHardware ATI CrossFireX RequirementsTable 3-1 ATI Catalyst Control Center Access Routes Using ATI Catalyst Control CenterAccess Route ATI Catalyst Control Center OverviewAccessing ATI Catalyst Control Center Help TroubleshootingGraphics Card Installation Troubleshooting The computer beeps and the boot process stopsThe computer does not boot up properly ATI CrossFireX TroubleshootingThe computer boots up but there is no display During software installation on a PC with theCard Reversal Recommended ATI CrossFireX Disabled After Swapping/Moving Cards3D Client is Active ATI CrossFireX is Currently UnavailableTable 3-2 HDTV/HDTV Adapter Troubleshooting Tips HDTV/HDTV Adapter TroubleshootingProblem Possible SolutionAccess ServiceInternational Compliance Information AvailabilityIndustry Canada Compliance Statement FCC Compliance InformationCE Compliance Information Advanced Micro Devices, IncWaste Electrical and Electronic Equipment WEEE Directive Compliance Electrical SafetyVCCI Class B ITE Compliance Information BSMI Certification Information MIC Certification InformationClass B Equipment Household purpose info/telecommunications equipment