D-Link DES-1108 manual Contacting Technical Support, Phone Support

Page 18

Appendix C - Contacting Technical Support

Contacting Technical Support

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

Model number of the product (e.g. DES-1108)

Hardware Revision (located on the label on the bottom of the switch (e.g. rev A1))

Serial Number (s/n number located on the label on the bottom of the switch).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:

For customers within Canada:

Phone Support:

Phone Support:

(877) 453-5465

(800) 361-5265

24 hours a day, seven days a week.

Monday to Friday 7:30am to 9:00pm EST

Internet Support:

Internet Support:

http://support.dlink.com

http://support.dlink.ca

support@dlink.com

email:support@dlink.ca

D-Link DES-1108 User Manual

18

Image 18
Contents Page Table of Contents ProductPackageOverviewContents Switching Technology IntroductionFast Ethernet Technology Product Overview Features Product Overview Front Panel LEDs PowerHardware Overview Link/ActivityDC Power Jack Rear Panel ConnectionsAuto MDI/MDI-X Ports Installation Connecting the SwitchPort Speed & Duplex Mode Mounting the Switch on the Wall Mounting on a cement wallMounting on a wood wall Troubleshooting Does the DES-1108 switch have an uplink port?What is Store-and-Forward switching? Networking Basics Check your IP addressStep Step Highlight Internet Protocol TCP/IP and click PropertiesTechnical Specifications DES-1108 SpecificationsRJ-45 Pin Specifications MAC Address Learning Automatic updateRJ-45 Connector pin assignment FCC Class B, CE Class BContacting Technical Support Phone SupportWarranty Limited WarrantyLimited Software Warranty Non-Applicability of WarrantyWhat Is Not Covered Disclaimer of Other WarrantiesTrademarks Limitation of LiabilityGoverning Law Copyright StatementCE Mark Warning FCC StatementRegistration