Accton Technology ETHERHUB-16SE Interactive Fast Fax U.S.A. office, Technical Support

SuperSmart User’s Guide

Interactive Fast Fax (U.S.A. office)

Printed technical documentation can be FAX’ed to your FAX machine, 24-hours a day.

∙Call 408-452-8811 to reach Accton’s interactive Fast FAX service. You will need a Touch-Tone phone and a FAX machine (or equivalent). Choose document 911 for a listing of technical bulletins.

Technical Support

Your dealer or installer is the person who understands your network and Accton units. If neither is available to help you, Accton technical support engineers are available by FAX, mail or phone.

∙Send your technical questions by FAX to:

International Headquarters: 886-35-770-267

USA Headquarters: 408-452-8988

∙To obtain software upgrades connect via ftp to ftp.accton.com.tw

∙Send your technical questions by email to support@accton.com.tw

∙Mail your technical questions to:

International Headquarters	USA Headquarters
Accton Technology Corporation	Accton Technology Corporation
Attn: Technical Support	Attn: Technical Support
No. 1 Creation Road III	1962 Zanker Road,
Science-based Industrial Park	San Jose, CA 95112, U.S.A.
Hsinchu 300, Taiwan, R.O.C.

During local business hours, call:

International Headquarters (Monday through Friday,

8 am to 6 p.m.):

886-35-770-270

USA Headquarters (Monday through Friday,

7 am to 5 p.m. Pacific Time): 408-452-8900 or 800-926-9288

Product Support Services B-3