Advantech ADAM-4571, ADAM-4570, EDG-4504 user manual Advantech Customer Services

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Advantech Customer Services

Each and every Advantech product is built to the most exacting specifications to ensure reliable performance in the unusual and demanding conditions typical of industrial environments. Whether your new Advantech equipment is destined for the laboratory or the factory floor, you can be assured that your product will provide the reliability and ease of operation for which the name Advantech has come to be known.

Your satisfaction is our number one concern. Here is a guide to Advantech’s customer services. To ensure you get the full benefit of our services, please follow the instructions below carefully.

Technical Support

We want you to get the maximum performance from your products. So if you run into technical difficulties, we are here to help. For most frequently asked questions you can easily find answers in your product documentation. These answers are normally a lot more detailed than the ones we can give over the phone.

Please consult this manual first. If you still cannot find the answer, gather all the information or questions that apply to your problem and, with the product close at hand, call your dealer. Our dealers are well trained and ready to give you the support you need to get the most from your Advantech products. In fact, most problems reported are minor and are able to be easily solved over the phone.

In addition, free technical support is available from Advantech engineers every business day. We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products.

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Contents ADAM-4570/ADAM-4571/EDG-4504 Copyright Notice CE Notification Advantech Customer Services Product Warranty Page Contents Troubleshooting Figures Architecture-Host idle switch mode Tables Chapter Overview Introduction Page Auto-reconnect after networking breaks Auto-detect Ethernet Data Gateway productsEasy to diagnose the communication situation Easy to maintain by downloading firmware remotely FeaturesSpecifications Package Checklist ADAM-4570/ADAM-4571/EDG-4504 User’s Manual Chapter Getting Started Installation Flow Chart Network Architecture Understanding the ADAM-4570/ADAM-4571/EDG-4504Network Architecture1 LED Top / Front / Rear View ADAM-4570ADAM-4570-T op Panel ADAM-4571 ADAM-4571-T op Panel Status Description EDG-450410 EDG-4504-T op Panel Stickers Choosing a Location ADAM-4570/4571 Connecting the Hardware13 Panel Mounting Panel Mounting14 Din Rail Mounting DIN Rail Mounting15 Piggyback Stack Piggyback Stack16 Din Rail Mounting Cabling requirements for the Ethernet side Network Connection19 Power Connection for ADAM-4570/4571 Power Connection21 Serial Connection for ADAM-4570/4571 Serial Connection ADAM-4570/4571DB-9 RJ-4822 Serial Connection for EDG-4504 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual Installation and Configuration Driver and Utility Installation Installation and Configuration Locate all ADAM-4570/ADAM-4571/EDG-4504 Search for Specific ADAM-4570/ADAM-4571/ EDG-4504Locate the desired group of ADAM-4570s Ethernet Data Gateway System ConfigurationType Device NameDevice Description Firmware versionLink Speed Network ConfigurationDuplex Mode MAC AddressPort Configuration IP address, Subnet Mask, Default GatewayFlow Control NameDescription ParityHost/Device Idle Protection ADAM-4570 only Host Idle Switch ModeTh e rn et Configuration Steps Device Idle Switch Mode Th ern e t Configuration Steps Specified IP which can access Security ConfigurationOnly configure the authorized IP Allow any IP to access10 Status messages Status MessagesDevice Ready Connection Diagnostic11 Unused ports Port Mapping Utility12 Assign COM port to ADAM-4570/ADAM-4571/EDG-4504 Self Test Function Communication Parameters Test Signal Test15 Loopback test Upgrading ADAM-4570/ADAM-4571/EDG- 4504’s Firmware DownloadClick on the toolbar Update FW icon 18 Download firmware Save The Configuration Auto-reconnect function Chapter Troubleshooting Page Cannot change the IP address or other server proper- ties ADAM-4570/ADAM-4571/EDG-4504 User’s Manual

ADAM-4571, ADAM-4570, EDG-4504 specifications

Advantech offers a range of innovative solutions for industrial automation, including the EDG-4504 and the ADAM-4570/ADAM-4571 products. These devices exemplify cutting-edge technology designed to enhance the efficiency and reliability of data acquisition and control in various applications.

The Advantech EDG-4504 is a powerful edge computing gateway that serves as a critical component in the Internet of Things (IoT) ecosystem. It provides seamless connectivity between field devices and the cloud, enabling real-time data processing and analytics. The EDG-4504 is equipped with a robust Intel processor, ensuring high performance with low power consumption. Its modular design supports multiple I/O options, facilitating tailored solutions to cater to specific industrial needs. This gateway also features dual Ethernet ports for redundancy and enhanced networking capabilities, along with support for various communication protocols, including Modbus and MQTT. The device's rugged construction ensures reliability in harsh industrial environments.

On the other hand, the ADAM-4570 and ADAM-4571 are highly regarded for their versatility in providing Ethernet to serial communication capabilities. The ADAM-4570 is an Ethernet to RS-232/RS-485 converter that allows users to connect legacy serial devices to Ethernet networks effortlessly. Its support for TCP/IP and Modbus TCP protocols enables straightforward integration into existing systems, making it an ideal choice for upgrading traditional serial devices without significant system overhauls.

The ADAM-4571 extends the functionality of the ADAM-4570 by providing an additional serial port, allowing for more comprehensive communication options. Both devices feature web-based configuration tools, making setup and management user-friendly. They also support advanced security protocols to ensure data integrity and protection in industrial applications. Their compact design and DIN-rail mounting options facilitate easy installation in space-constrained environments.

In summary, Advantech's EDG-4504, ADAM-4570, and ADAM-4571 represent the forefront of industrial automation technology. With their emphasis on connectivity, performance, and versatility, these devices enable organizations to seamlessly transition to smart manufacturing environments, enhancing operational efficiency and driving innovation in a highly competitive market. As industries continue to evolve, Advantech's solutions remain pivotal in fostering sustainable growth and smart technology adoption.