Advantech ADAM-4571, ADAM-4570, EDG-4504 user manual Chapter Troubleshooting

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Chapter 4

Troubleshooting

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Contents ADAM-4570/ADAM-4571/EDG-4504 Copyright Notice CE Notification Advantech Customer Services Product Warranty Page Contents Troubleshooting Figures Architecture-Host idle switch mode Tables Chapter Overview Introduction Page Auto-reconnect after networking breaks Auto-detect Ethernet Data Gateway productsEasy to diagnose the communication situation Easy to maintain by downloading firmware remotely FeaturesSpecifications Package Checklist ADAM-4570/ADAM-4571/EDG-4504 User’s Manual Chapter Getting Started Installation Flow Chart Network Architecture Understanding the ADAM-4570/ADAM-4571/EDG-4504Network Architecture1 LED Top / Front / Rear View ADAM-4570ADAM-4570-T op Panel ADAM-4571 ADAM-4571-T op Panel Status Description EDG-450410 EDG-4504-T op Panel Stickers Choosing a Location ADAM-4570/4571 Connecting the Hardware13 Panel Mounting Panel Mounting14 Din Rail Mounting DIN Rail Mounting15 Piggyback Stack Piggyback Stack16 Din Rail Mounting Cabling requirements for the Ethernet side Network Connection19 Power Connection for ADAM-4570/4571 Power Connection21 Serial Connection for ADAM-4570/4571 Serial Connection ADAM-4570/4571DB-9 RJ-4822 Serial Connection for EDG-4504 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual Installation and Configuration Driver and Utility Installation Installation and Configuration Locate all ADAM-4570/ADAM-4571/EDG-4504 Search for Specific ADAM-4570/ADAM-4571/ EDG-4504Locate the desired group of ADAM-4570s Ethernet Data Gateway System ConfigurationDevice Description Device NameFirmware version TypeDuplex Mode Network ConfigurationMAC Address Link SpeedPort Configuration IP address, Subnet Mask, Default GatewayDescription NameParity Flow ControlHost/Device Idle Protection ADAM-4570 only Host Idle Switch ModeTh e rn et Configuration Steps Device Idle Switch Mode Th ern e t Configuration Steps Only configure the authorized IP Security ConfigurationAllow any IP to access Specified IP which can access10 Status messages Status MessagesDevice Ready Connection Diagnostic11 Unused ports Port Mapping Utility12 Assign COM port to ADAM-4570/ADAM-4571/EDG-4504 Self Test Function Communication Parameters Test Signal Test15 Loopback test Upgrading ADAM-4570/ADAM-4571/EDG- 4504’s Firmware DownloadClick on the toolbar Update FW icon 18 Download firmware Save The Configuration Auto-reconnect function Chapter Troubleshooting Page Cannot change the IP address or other server proper- ties ADAM-4570/ADAM-4571/EDG-4504 User’s Manual