Adder Technology Switch SmartView World Board Summary, Maintenance features, Update Firmware

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Maintenance

SmartView World Board Summary

This section contains a summary with various data about this SmartView World and its current firmware.

Maintenance features

Update Firmware

The firmware of the SmartView World can be updated remotely in order to install new functionality or special features.

A new firmware update is a binary file, which can be sent to you by email. If the firmware file is compressed (file suffix.zip) then you must unzip it before you can proceed. Under the Windows operating system you may use WinZip for decompression. Other operating systems might provide a program called unzip.

Before you can start updating the firmware of the SmartView World the new decompressed

firmware file must be accessible on the system that you use for connecting to the SmartView World.

Updating the IP section firmware is a three-stage process:

•Firstly the new firmware file is uploaded onto the SmartView World. In order to do that you need to select the file on your local system using the browse button of the Upload Firmware panel. Once the firmware file has been uploaded, it is checked whether it is a valid firmware file and whether there were any transmission errors. In case of any error the Upload Firmware function will be aborted.

•Secondly, if everything went well, you will see the Update Firmware panel. The panel shows you the version number of the currently running firmware and the version number of the uploaded firmware. Pressing the update button will store the new version over the old one. Attention: this process is not reversible and might take some minutes. Make sure the SmartView World power supply won’t be interrupted during the update process, because this may cause an unusable device.

•Thirdly, after the firmware has been stored, the panel will request you to reset the SmartView World manually. Half a minute after the reset, the SmartView World will run with the new firmware version and should be accessible. However, you are requested to login once again.

IMPORTANT: The three-stage firmware update process and complete consistency check ensure that making a mistake in updating the firmware almost impossible. However, only experienced administrators should perform a firmware update. Make sure the SmartView World power supply won’t be interrupted.

Access the Data file for support

This link allows you to download the SmartView World data file with support information. This is an XML file with certain customised support information like the serial number, etc. You may send this information along together with a support request. It will help us troubleshooting your problem.

Reset SmartView World (IP section)

This part allows you to reset the SmartView World. This function is mainly needed to activate a newly updated firmware. A reset will close all current connections to the administration console or to the Remote Console. The whole process will take about half a minute.

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Contents SmartView World Contents Operation Welcome IntroductionWhat’s in the box What you may additionally needTo attach the rack-mount brackets MountingConnections Computer port connections Local user port connectionsRemote IP user port connections To initially connect and configure the IP port stage 1Extended user port connections To connect an extended user portEthernet connection IP auto configuration none/dhcp/bootp dhcp select ‘none’To make the final IP port connection stage 2 Serial port connectionTo connect the power supply Power supply connectionPower switching connections To connect and address the switch boxes Cascade connections How cascade connections operate To connect switches in a cascade arrangement Addressing computers in a cascadeTips for successful cascading Using cascaded computersTesting specific links to cascaded computers InstructionsMultiple video head connections A hurry? Overall initial configurationKeyboard, video and mouse KVM switching KVM configuration menus To access the KVM configuration menuAccess to all computers Press Access to no computers Press To enable KVM securityTo set an Admin password To change the KVM hotkeysAutoscanning Tips when creating/editing computer namesSelect the autoscan mode List, Active or All To create/edit computer namesSaving and restoring KVM configuration settings Preparations for KVM configuration save/loadTo restore KVM configuration settings What to do if the Admin password has been forgottenTo edit the KVM configuration settings Hints for editingHot plugging and mouse restoration Which restore setting do I use?To restore mouse operation when hot plugging Recognising an IntelliMouse-style mouseTo perform a power-off reset for a selected user port Resetting user port keyboards and micePower switching configuration To configure the power-control serial portStructure of power strings Editing power stringsCreating power port groups To change between the Ascii and HEX edit areasSuper IP configuration panelsTo access the IP configuration panels SmartviewOrganising users and groups Using the User/Group Management panelTo change the superuser’s password To add a userTo modify, copy or delete a group To modify, copy or delete a userTo add a group Using the User/Group Permissions panel To edit permissions for a user or groupSelecting appropriate security settings To select security settingsTo set the number of KVM ports To edit computer names and switching codesDetermining computer ports display and selection To select a computer Using Remote Console to synchronise operationSelecting computers IP section To synchronise screen and mouse operationTo make use of the activity logging features Logging access activityTo disable mouse acceleration Disabling mouse accelerationFront panel controls Powering onKVM switching items IP remote-connection itemsTo select a computer using the on-screen menu Using the KVM switching sectionTo select a computer using the front panel controls Selecting a computer local and extended usersStandard hotkeys To select a computer using hotkeysTo select a computer using mouse buttons To log in to the SmartView World KVM section To select a computer using mouse buttons Advanced methodLogging in and out KVM section To log out from the SmartView World KVM sectionSelecting cascaded computers Using the dual access portsTo change banner colours or disable the banner Reminder bannerTo switch a computer on or off Using remote power switchingTo use the Routing status feature Routing statusLogging in and out IP section Using the remote IP sectionYour Login name Your Password To log in to the SmartView World IP sectionTo use remote chat Using remote chatSelecting a computer remote IP users Poor video quality with smearing, fuzziness or ripple TroubleshootingGetting assistance US +1 888 275Appendices Appendix 1 KVM configuration menu itemsSetup Options Global Preferences To access Global PreferencesMouse Switching Exclusive UseScreen Saver Autoscan ModeUser Timeout To define the autoscan listUser Preferences Functions Appendix 2 IP configuration panels Keyboard/Mouse SettingsTransmission Encoding Remote Console SettingsUser select box Various Remote Console OptionsRemote Console Button Keys Remote Console TypeMouse hotkey KVM Configuration KVM SettingsSwitch Active Port KVM Port SettingsVideo Quality and Speed Video SettingsNoise filter Custom Video ModesUser/Group Management User/Group Permissions User and group permissionsNetwork Settings Serial Port Settings Ldap SettingsTelnet Settings Security SettingsSSL Settings IP Access ControlTraps Snmp SettingsAgent Trap destinationsIpmi Settings Remote Console Video Settings Remote Console Options Update Firmware MaintenanceMaintenance features Reset SmartView World IP sectionTo perform a flash upgrade on the SmartView World Appendix 3 Firmware upgrade KVM sectionItems needed to perform the upgrade To check your current firmware versionIssues to consider when performing flash upgrades RS232 serial mouse to PS/2 converter cable Appendix 4 Cable and connector specificationsRS232 serial flash upgrade cable RS232 serial synchronisation cablePower switch to power switch daisy chain cable SmartView World setup cableSmartView World to power switch cable Other products in the SmartView range Safety informationWarranty FCC Compliance Statement United States Radio Frequency EnergyEuropean EMC directive 89/336/EEC United States of America Index

Switch specifications

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