Adder Technology Switch manual Appendix 3 Firmware upgrade KVM section

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Appendix 3 – Firmware upgrade (KVM section)

The SmartView World uses flash memory technology that allows you to upgrade the firmware code. Upgrades are performed by connecting the serial port of a nearby computer to the port marked COM on the rear panel of the SmartView World. You can then download an upgrade program from the Adder website and run it on the computer. This will download the new firmware to the SmartView World and check that the data has been programmed correctly.

Note: The normal flash upgrade process does not clear the computer names, user names, security passwords or other configuration settings.

Items needed to perform the upgrade

•The supplied flash upgrade cable (see Appendix 4 for specifications).

•A computer with an RS232 serial port and an operating system that supports DOS.

•The latest version of the SmartView World firmware - available from www.addertec.com. You will need your product serial number and model number when requesting an upgrade.

To check your current firmware version

1Select the on-screen menu in one of three ways:

•By simultaneously pressing and then releasing .

Note: The and hotkeys may have been changed. If the combination fails to work, then please contact the system administrator for details.

•By pressing the middle and right buttons of a three button mouse, or

•By selecting port using the front panel buttons

If you are not already logged in, do so now.

2Press to select ‘More menus’.

The version number of the current firmware will then be displayed at the bottom of the Configuration Menu.

To perform a flash upgrade on the SmartView World

Stage 1 - Prepare your computers.

Ensure that you have saved any important work on the connected computers. The SmartView World can be upgraded whilst attached to live systems but remember that the mouse connections will probably need to be reconstituted after the upgrade is finished. Where possible, mission critical servers should be switched off or disconnected before performing an upgrade.

Stage 2 - Connect your computer to the SmartView World

Connect the serial port of the computer to the port marked COM on the rear panel of the SmartView World. You do not need to set the serial baud rate and protocol because the upgrade program will do this automatically (for reference, the RS232 baud rate used by the upgrade program is 19200 and the protocol is 8 bits, 1 stopbit and no parity).

Stage 3 - Select flash upgrade mode using option switch 2 (labelled UPGRADE) Move option switch 2 on the back of the SmartView World to the ON position (down).

Stage 4 - Power off the SmartView World

Remove the power supply plug from the rear panel of the SmartView World.

Stage 5 - Power on the SmartView with the UPGRADE switch ON

Attach the power adapter to the SmartView whilst the UPGRADE switch is ON. The green USER display should now show . This indicates that the SmartView is ready to be upgraded.

Stage 6 - Run the upgrade program

The latest version of the SmartView World firmware is available from the Adder Technology website at www.addertec.com. The upgrade files are supplied as a group and should be copied to the same directory on your computer. From that directory run the upgrade file using the following command line:

SVW4X16

   



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Contents SmartView World Contents Operation Introduction WelcomeWhat you may additionally need What’s in the boxMounting ConnectionsTo attach the rack-mount brackets Local user port connections Computer port connectionsTo connect an extended user port To initially connect and configure the IP port stage 1Extended user port connections Remote IP user port connectionsSerial port connection IP auto configuration none/dhcp/bootp dhcp select ‘none’To make the final IP port connection stage 2 Ethernet connectionPower supply connection Power switching connectionsTo connect the power supply To connect and address the switch boxes Cascade connections How cascade connections operate Addressing computers in a cascade To connect switches in a cascade arrangementInstructions Using cascaded computersTesting specific links to cascaded computers Tips for successful cascadingMultiple video head connections Overall initial configuration Keyboard, video and mouse KVM switchingA hurry? To access the KVM configuration menu KVM configuration menusTo change the KVM hotkeys To enable KVM securityTo set an Admin password Access to all computers Press Access to no computers PressTo create/edit computer names Tips when creating/editing computer namesSelect the autoscan mode List, Active or All AutoscanningPreparations for KVM configuration save/load Saving and restoring KVM configuration settingsHints for editing What to do if the Admin password has been forgottenTo edit the KVM configuration settings To restore KVM configuration settingsRecognising an IntelliMouse-style mouse Which restore setting do I use?To restore mouse operation when hot plugging Hot plugging and mouse restorationTo configure the power-control serial port Resetting user port keyboards and micePower switching configuration To perform a power-off reset for a selected user portTo change between the Ascii and HEX edit areas Editing power stringsCreating power port groups Structure of power stringsSmartview IP configuration panelsTo access the IP configuration panels SuperTo add a user Using the User/Group Management panelTo change the superuser’s password Organising users and groupsTo modify, copy or delete a user To add a groupTo modify, copy or delete a group To edit permissions for a user or group Using the User/Group Permissions panelTo select security settings Selecting appropriate security settingsTo edit computer names and switching codes Determining computer ports display and selectionTo set the number of KVM ports To synchronise screen and mouse operation Using Remote Console to synchronise operationSelecting computers IP section To select a computerDisabling mouse acceleration Logging access activityTo disable mouse acceleration To make use of the activity logging featuresIP remote-connection items Powering onKVM switching items Front panel controlsSelecting a computer local and extended users Using the KVM switching sectionTo select a computer using the front panel controls To select a computer using the on-screen menuTo select a computer using hotkeys To select a computer using mouse buttonsStandard hotkeys To log out from the SmartView World KVM section To select a computer using mouse buttons Advanced methodLogging in and out KVM section To log in to the SmartView World KVM sectionReminder banner Using the dual access portsTo change banner colours or disable the banner Selecting cascaded computersRouting status Using remote power switchingTo use the Routing status feature To switch a computer on or offTo log in to the SmartView World IP section Using the remote IP sectionYour Login name Your Password Logging in and out IP sectionUsing remote chat Selecting a computer remote IP usersTo use remote chat US +1 888 275 TroubleshootingGetting assistance Poor video quality with smearing, fuzziness or rippleAppendix 1 KVM configuration menu items Setup OptionsAppendices Exclusive Use To access Global PreferencesMouse Switching Global PreferencesTo define the autoscan list Autoscan ModeUser Timeout Screen SaverUser Preferences Functions Keyboard/Mouse Settings Appendix 2 IP configuration panelsVarious Remote Console Options Remote Console SettingsUser select box Transmission EncodingRemote Console Type Mouse hotkeyRemote Console Button Keys KVM Port Settings KVM SettingsSwitch Active Port KVM ConfigurationCustom Video Modes Video SettingsNoise filter Video Quality and SpeedUser/Group Management User and group permissions User/Group PermissionsNetwork Settings Ldap Settings Serial Port SettingsIP Access Control Security SettingsSSL Settings Telnet SettingsTrap destinations Snmp SettingsAgent TrapsIpmi Settings Remote Console Video Settings Remote Console Options Reset SmartView World IP section MaintenanceMaintenance features Update FirmwareTo check your current firmware version Appendix 3 Firmware upgrade KVM sectionItems needed to perform the upgrade To perform a flash upgrade on the SmartView WorldIssues to consider when performing flash upgrades RS232 serial synchronisation cable Appendix 4 Cable and connector specificationsRS232 serial flash upgrade cable RS232 serial mouse to PS/2 converter cableSmartView World setup cable SmartView World to power switch cablePower switch to power switch daisy chain cable Safety information WarrantyOther products in the SmartView range Radio Frequency Energy European EMC directive 89/336/EECFCC Compliance Statement United States United States of America Index

Switch specifications

Adder Technology is a leading provider of high-performance video and audio equipment, specializing in KVM (Keyboard, Video, Mouse) solutions. Among its array of advanced products, the Adder Technology Switch stands out for its unique features and cutting-edge technologies that cater to the needs of various industries, especially for those engaged in broadcast, media, and IT applications.

One of the main features of the Adder Technology Switch is its ability to enable seamless switching between multiple computers using a single keyboard and monitor. This functionality not only enhances productivity but also simplifies workspace management by reducing the clutter caused by multiple peripherals. Users can easily toggle between different sources, allowing for greater efficiency when handling multiple tasks.

The Adder Technology Switch employs high-performance video technologies, ensuring that the image quality remains pristine, even at high resolutions. It supports various video standards, including 4K and HD, providing crystal-clear visuals that are vital for applications requiring critical monitoring, such as video editing and live broadcasting. The low latency performance of this switch guarantees real-time interaction, an essential feature when working in fast-paced environments.

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Security is also a focal point with the Adder Technology Switch. It incorporates the latest security protocols to safeguard sensitive data while ensuring that users can maintain productivity without compromising information integrity.

In summary, the Adder Technology Switch combines advanced switching technology with high-quality video performance and robust connectivity options. Its features cater specifically to professional users who require reliable, efficient, and secure solutions for managing multiple computer systems in various demanding environments. Whether in a broadcast studio, control room, or a corporate IT setting, the Adder Technology Switch stands as a pivotal tool for enhancing operational efficiency and performance.
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