Adaptec SBC-596, SBC-599 manual Troubleshooting Tips Scsi Device Troubleshooting

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Troubleshooting Tips

SCSI Device Troubleshooting

Review this checklist if your newly installed SCSI disk drives, CDROM drives, and other devices do not seem to work properly:

Be sure that termination is correctly set for all devices on the SCSI bus, as described in your host adapter documentation.

Be sure there are no hardware conflicts such as devices in your computer trying to use the same interrupts (IRQs) or DMA channels.

Be sure the cables connecting the external and internal SCSI devices and the host adapter are attached securely. Also be sure the pin-1 orientation is correct for internal cables.

Be sure that each SCSI device connected to the host adapter has a unique SCSI ID.

Be sure CD-ROM drives and other SCSI devices are attached to a power source and are turned ON.

Windows 95 / Windows NT Troubleshoot- ing

What is a miniport driver, and how do I make sure that the miniport driver is installed correctly?

Miniport drivers are new kind of 32bit protect mode device drivers used by Windows 95 and Windows NT to control host adapters and other kinds of devices. Windows 95 and Windows NT include a set of miniport drivers for various types of SCSI host adapters. The host adapter miniport driver is automatically installed and configured during Windows 95 and Windows NT installation if your host adapter is already installed. To make sure the driver is installed correctly in systems running Windows 95, open the Control Panel, double-click on System, and click the Device Manager tab. Then double-click the SCSI Controllers icon; you should see the model name of the SCSI host adapter(s) installed in your system.

Chapter 6 SCSI Setup and Configurations 81

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Contents SBC-596/599 Acknowledgements Copyright NoticePage SBC-596/599 series comparison table Packing list Contents Chapter Software Configuration Chapter Award Bios Setup Scsi Setup and Configuration Appendix a Programming the Watchdog Timer General Information Introduction FeaturesStandard PC system SpecificationsMechanical and environmental Board layout and dimensions Page Installation Guide Jumpers Connectors Locating jumpers Locating connectors Open Closed Setting jumpersInstall a CPU in the ZIF socket CPU installation and upgradingVoltage Select J1, J2, J3, and J4 Frequency Ratio J5 Clock Setting J8 Mtxc CLK Setting/P55C Enabled J7Scsi Select J10 SBC-599 only Battery Select and Clear Cmos J9ISA Timing J11 SBC-599 only LCD/EL Select J13 Dual Power Select J15Installing SIMMs Installing Dram SIMMsSpeaker connector CN1 Front panel connectors CN1,CN2,CN3,CN4Connecting the hard drive Fan power supply connector CN5Scsi connectors CN6, CN7 SBC-599 only IDE hard drive connector CN8, CN9Floppy connector CN10 Connecting the floppy drive VGA interface connections SBC-599 only CRT connector CN16Flat panel connector CN11 LCD power select J12Keyboard connectors CN12, CN19 Printer port connector CN14 COM-port connectors CN13, CN17IR connector CN15 Ethernet connector UTP1, SBC-599 only USB connectors CN18, CN20Watchdog select J14 Watchdog timer configurationonSoftware Configuration Utility with IDE Bus Master Driver Utility with VGA Bios SBC-599 onlySystem Bios which supports CRT only VGA display software configuration SBC-599 only Pin Pin name Connections for four standard LCDs SBC-599 onlyPin Pin name Connections to Planar EL 640 x 480 AD4 ELConnections to Toshiba LTM10C042 640 x 480 TFT Color LCD Connections to Sharp LM64C142 640 x 480 Dstn Color LCD Ethernet software configuration SBC-599 only Page Award Bios Setup System test and initialization System configuration verificationLoad Defaults Entering setupStandard Cmos Setup Bios Features Setup Chipset Features Setup Power Management Setup PnP/PCI Configuration Integrated Peripherals Load Bios defaults User Password Exit without saving Save & exit setupPCI Svga Setup SBC-599 only Before you begin Simultaneous display mode InstallationDriver installation Sleep modeWindows setup Changing Color Schemes Windows 95 Drivers Setup Proce- dure Step Windows NT Drivers Setup ProcedureInstalling from Diskette OS/2 Drivers Setup ProcedurePreliminary Steps Page Selecting Monitor Type Selecting Screen Resolution/Refresh RateInstallation Notes Scsi Setup and Configurations SBC-599 only Scsi Configuration Guidelines Installation and SetupScsi ID Numbers Scsi Terminators Termination Termination Connecting Internal Scsi Devices Installing Scsi DevicesConfiguring the Scsi Adapter Page Basic Host Adaptec Settings Default Basic Host Adapter SettingsScsi Device Settings Boot Device SettingsSome older SCSI-1 devices do not support Sync Page Host adapter Bios is enabled Advanced Host Adapter SettingsPage Using SCSISelect Menus Using the Scsi Disk Utilities Installing Device Drivers Windows 95 or Windows NT Quick Start InstructionsWindows 95 / Windows NT Troubleshoot- ing Troubleshooting Tips Scsi Device TroubleshootingPage My CD-ROM drive doesn’ t work properly under Windows Page DOS and Windows 3.1x Device Drivers Information for DOS/Windows 3.1x UsersDOS and Windows 3.1x Aspi Managers DOS Formatting Utilities Formatter and Partitioner afdisk Page Scsi Setup and Configurations Page Programming the Watchdog Timer REM Watchdog timer example program Pin Assignments HDD LED connector CN2 Speaker connector CN1Reset connector CN3 Fan power connector CN5 Power LED/keyboard lock connector CN4Pin Function Wide Scsi connector CN6Pin Function Scsi connector CN7 Pin Signal IDE hard drive connectors CN8, CN9Pin Signal Pin Floppy connector CN10Enavee GND External keyboard connector CN12 COM port connectors CN13 COM2, CN17 COM1 Printer port connector CN14 IR connector CN15 Keyboard and PS/2 mouse connector CN19 USB connectors CN18, CN20Ethernet 10BASE-T connector UPT1 108 IRQ Default Settings IRQ Default Settings