Paxar 9800 Series R E a N D M a I N T E N a N C E, E a r i n g L a b e l J a m s, E a n i n g

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C A R E A N D M A I N T E N A N C E

9

This chapter tells you how to

clear label jams and clean the printhead and platen roller

replace a printhead

adjust print contrast.

CAUTION

Do not use sharp objects to clean the printhead. This may damage the printer and require a service charge.

C l e a r i n g L a b e l J a m s

When you are printing and a jam occurs, the Fault light on the printer’s front panel blinks. To clear the jam:

1.Turn off the printer and open the cover and printhead assembly.

2.If necessary, remove the label roll and ribbon.

3.Remove the jammed labels and reload the label roll.

4.Close the printhead assembly and turn on the printer.

5.Press Feed/Cut to position the supply under the printhead.

C l e a n i n g

The rate and frequency at which you print determines how often you must clean the printer. You may need to clean the printhead, sensor, and platen roller:

if there is any adhesive build-up in the supply path.

after printing approximately 3 rolls of thermal transfer/thermal direct/linerless supplies or after each ribbon.

Care and Maintenance 9-1

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Contents Monarch 9800 Series Printers Canadian D.O.C. Warning B L E O F C O N T E N T S Checking Script Information Page Page Main Menu T T I N G S T a R T E DP a c k i n g t h e P r i n t e r D i e n c eT a b l i s h i n g C o m m u n i c a t i o n s N n e c t i n g t h e P o w e r C a b l eI n t e r S t a t u s L i g h t s I n g t h e C o n t r o l P a n e lN n e c t i n g t h e C o m m u n i c a t i o n C a b l e Enter/Pause S p l a yMain Menu L e c t i n g a F u n c t i o nI t i n g a n O p t i o n 8Getting Started A D I N G S U P P L I E S A d i n g L a b e l s o r Ta g s Supply Holder Guides Die Cut Sensor Nibs Supply Lever Thumb Well 6Loading Supplies Feed the backing paper over the peel bar I n g t h e O p t i o n a l Te a r B a r D i n g t h e P e e l E d g e o r S h e l f I n g L i n e r l e s s S u p p l yPage If inserting the peel bar Page J u s t i n g t h e W i d e / N a r r o w K n o b s 14Loading Supplies A D I N G R I B B O N A d i n g R i b b o n Take-up Core Take-up Reel Ribbon Rollers 4Loading Ribbon T T I N G S U P P L Y O P T I O N S Supply P p l y Ty p eRibbon B b o nSpeed E e dC k f e e d Feed ModeE d M o d e Backfeed S i t i o n i n gI n t P o s i t i o n Positioning P p l y P o s i t i o n R g i n P o s i t i o n Positioning Separators T c h S e p a r a t o r sSkip Index I p I n d eT t i n g C o n t r a s t 14Setting Supply Options M M U N I C AT I O N V a L U E S Wo r d L e n g t h U d R a t eSerial Comm Baud RateStopbits O p B i t sR i t y Flow Control O w C o n t r o lParity R a l l e l C o m m u n i c a t i o n s S e t t o D e Fault Va l u e sPort Parallel CommUSA T T I N G D E Fault SUSA N e t a r y S i g nMonetary Sign DefaultsC o n d a r y S i g n Decimal Places C i m a l P l a c e sSecondary Sign Slashed Zero A s h e d Z e r oW e r U p M o d e Power UP ModePrompt SET O m p t S e t8Setting Defaults I t i a l S c r i p t S t a r t u p P r o c e d u r e s I N G S C R I P T SR m a t t i n g F l a s h M e m o r y E c k i n g S c r i p t I n f o r m a t i o nScripts MystoreCreating Flash File System SetupFlash Memory W n l o a d i n g a S c r i p t A b l i n g a S c r i p t L e t i n g a S c r i p t E w i n g S c r i p t I n f o r m a t i o nA b l i n g I m m e d i a t e C o m m a n d s A b l i n g S t a t u s P o l l i n gE c k i n g a v a i l a b l e F l a s h M e m o r y I n t i n g Print ModeI N T I N G D e m a n d M o d e P r i n t i n g I n t i n g a n Error L a b e lPause Menu U s i n g a B a t c hS t a r t i n g a B a t c h N c e l i n g a P a u s e d B a t c h To cancel only the paused batch, press l or r until you see P e a t i n g a B a t c h I n t i n g Tr u e Ty p e F o n t s SL5 OPY C e n s i n g Yo u r F o n t sE a n i n g R E a N D M a I N T E N a N C EE a r i n g L a b e l J a m s Voids Printhead P l a c i n g t h e P r i n t h e a d Page Snap the printhead into place I N G D I a G N O S T I C S DiagnosticsC t o r y S e t P a s s w o r d E c k i n g t h e S o f t w a r e Ve r s i o nUser Diag I n t i n g a Te s t L a b e lE c k i n g S u p p l y Q u a l i t y I n g P a s s w o r d P r o t e c t i o n R v i c e D i a g n o s t i c s Tr o u b l e s h o o t i n g This section helps you correct some problems that may occurError M e s s a g e s Error Description/Action M m o n Error sPage Page I n t e r Specification SP p l i e s O u t R i b b o n s B b o n SpecificationN e r l e s s S u p p l i e s B l e P i n o u t s C e s s o r i e s C E S S O R I E S & O P T I O N SH e r n e t I n f o r m a t i o n C t o r y Install e d O p t i o n sFormat O S S a R YPage Index D EFlow control options 5 Function, selecting 1 Start XO N character Index