T r o u b l e s h o o t i n g
This section provides solutions to minor printing problems.
Problem | Action |
|
|
Error message appears | Turn off the printer, wait fifteen seconds and |
during startup | then turn on the printer. Call Technical Support |
| if the error message reappears. |
|
|
Does not print. | Check supply, check ribbon, send a corrected |
| format and batch packet. |
|
|
Does not feed. | Set wide/narrow knobs correctly. |
|
|
Partially printed data. | Clean the printhead, send a corrected format |
| packet. |
|
|
Printing shadows or smears. | Clean the printhead, change supply, check |
| ribbon. |
Light Printing. | Change supply, adjust the print contrast, check |
| wide/narrow knobs, check ribbon. |
|
|
Heavy Printing. | Clean the printhead, change supply, adjust the |
| print contrast, check wide/narrow knobs, check |
| ribbon. |
|
|
Voids in printing. | Clean the printhead, change supply type, check |
| ribbon. |
|
|
Serial bar codes do not | Leave printhead unlatched when not in use, use |
scan. | a print speed of 2.5 IPS, adjust the print |
| contrast. |
|
|
Backing paper is wrapped | Carefully remove the backing paper. Make sure |
around platen or peel roller. | the backing paper tears at the |
| edge when using backfeed and peel mode. |
|
|
Blank labels print or 750 | Clean supply sensors. |
series errors. |
|
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