3Com 3 manual Country Telephone Number, Latin America Telephone Technical Support and Repair

Page 80

80APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT

Country	Telephone Number	Country	Telephone Number

Austria	01 7956 7124	Luxembourg	342 0808128
Belgium	070 700 770	Netherlands	0900 777 7737
Denmark	7010 7289	Norway	815 33 047
Finland	01080 2783	Poland	00800 441 1357
France	0825 809 622	Portugal	707 200 123
Germany	01805 404 747	South Africa	0800 995 014
Hungary	06800 12813	Spain	9 021 60455
Ireland	1407 3387	Sweden	07711 14453
Israel	1800 945 3794	Switzerland	08488 50112
Italy	199 161346	U.K.	0870 909 3266
You can also obtain support in this region using the following URL:
http://emea.3com.com/support/email.html

Latin America Telephone Technical Support and Repair
Antigua	1 800 988 2112	Guatemala	AT&T +800 998 2112
Argentina	0 810 444 3COM	Haiti	57 1 657 0888
Aruba	1 800 998 2112	Honduras	AT&T +800 998 2112
Bahamas	1 800 998 2112	Jamaica	1 800 998 2112
Barbados	1 800 998 2112	Martinique	571 657 0888
Belize	52 5 201 0010	Mexico	01 800 849CARE
Bermuda	1 800 998 2112	Nicaragua	AT&T +800 998 2112
Bonaire	1 800 998 2112	Panama	AT&T +800 998 2112
Brazil	0800 13 3COM	Paraguay	54 11 4894 1888
Cayman	1 800 998 2112	Peru	AT&T +800 998 2112
Chile	AT&T +800 998 2112	Puerto Rico	1 800 998 2112
Colombia	AT&T +800 998 2112	Salvador	AT&T +800 998 2112
Costa Rica	AT&T +800 998 2112	Trinidad and Tobago	1 800 998 2112
Curacao	1 800 998 2112	Uruguay	AT&T +800 998 2112
Ecuador	AT&T +800 998 2112	Venezuela	AT&T +800 998 2112
Dominican Republic	AT&T +800 998 2112	Virgin Islands	57 1 657 0888

You can also obtain support in this region using the following:

Spanish speakers, enter the URL:

http://lat.3com.com/lat/support/form.html

Portuguese speakers, enter the URL:

http://lat.3com.com/br/support/form.html

English speakers in Latin America should send e-mail to:

lat_support_anc@3com.com

US and Canada Telephone Technical Support and Repair

1 800 876 3266

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Contents SuperStack 3Com Corporation 350 Campus Drive Marlborough, MA United States Government LegendContents Setting UP for Management PIN-OUTS Page About this Guide Convention Description ConventionsIcon Description Related DocumentationAbout this Guide Introducing About the Switch FamilySwitch 4200 Family Front View DetailIntroducing the Superstack 3 Switch 4200 Family Color Indicates Port Status LEDs 10BASE-T/100BASE-TX ports Port Status LEDs SFP portsPort Status LEDs 10/100/1000BASE-T ports Unit LEDsAlert LED LED Color Indicates Power/Self Test LEDRear View Detail Feature Switch 4200 Family Automatic IP Configuration Duplex ModeRmon Alarm Quality of Service QoSIntroducing the Superstack 3 Switch 4200 Family Installing the Switch Site Package ContentsChoosing a Suitable Rack-mounting Repeat steps 2 and 3 for the other side of the Switch Fitting a bracket for rack-mountingStacking Units Placing Units OnTop of Each Other Power-up Powering-upSwitch 4200 Family SequenceColor State SFP port on the Switch 4200 28-PortSFP Operation Installing the Switch Your Switch ChoosingCorrect Cables TransceiverFiber Cables Cross-over Cable Straight-through CableChoosing the Correct Cables Installing the Switch Setting UP for Management Setting Up Configure IP information manually for your Switch or viewAutomatically configured IP information OverviewManual IP Configuration Automatic IP ConfigurationSetting UP for Management Manually Configuring IP Information Pre-requisitesSetting Up the Switch with IP Information Connecting the Workstation to the SwitchConfiguring the Workstation with IP Information Using Command Line Interface via Telnet Example top-level command line interface menu Connecting a workstation to the Switch via the console port Setting Up the Switch with IP Information Example top-level command line interface menu Automatically Configured IPViewing Viewing Automatically Configured IP Information Viewing IP Information via the Console Port Methods of Managing a Switch Refer to Setting Up Command Line Interface Management on Command Line Network Using TelnetInterface Management CLI Management viaChoosing a Browser Setting Up WebInterface Setting Up Snmp Management Protocol Snmp can manage a Switch ifOver the Network Management workstationDefault Users User Default Access Level Name PasswordSecurity device user modify command on the CLI, or Security Device User Modify operation on the web interfaceSetting UP for Management Problem Solving For Technical Support information, see Appendix DSolving Problems Solutions belowPower LED does not light On powering-up, the Power/Self Test LED lights yellowIP Addressing Solving Communication ProblemsError message indicating that the SFP transceiver is faulty Upgrade Problems Solving StackFormation Solving SoftwareSafety Information Important Safety Information This must be approved for the country where it is usedImportant Safety Information ’information de Sécurité Importante Schko Wichtige Sicherheitsinformationen Vorsicht Europe Información de seguridad importante Schuko Importanti informazioni di sicurezza Avvertenza Lunità deve disporre di messa a terra Prodotto Laser Classe Null Modem Cable PC-AT Serial CablePin to RS-232 25-pin Pin to 9-pinModem Cable RJ-45 PinAssignments Pin Number 10/100 1000Pin Number 10/100 1000 Appendix B PIN-OUTS Switch 4200 26-Port 3C17300A Switch 4200 50-Port 3C17302A Switch 4200 28-Port 3C17304A Appendix C Technical Specifications Services Register YourProduct PurchaseAccess Software TroubleshootOnline DownloadsContact Us US and Canada Telephone Technical Support and Repair Country Telephone NumberLatin America Telephone Technical Support and Repair Index NumbersSFP ports 14 SFP transceiver Regulatory Notices

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