3Com 3C16491 manual Latsupportanc@3com.com

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80APPENDIX A: OBTAINING SUPPORT FOR YOUR PRODUCT

Country

Telephone Number

Latin America Telephone Technical Support and Repair

Antigua Barbuda

AT&T +800 988 2112

Argentina Local Number

54 11 5556 3200

Argentina

0 810 444 3COM

Argentina

810 44 32 66

Aruba

AT&T +800 998 2112

Bahamas

AT&T +800 998 2112

Barbados

AT&T +800 998 2112

Belize

AT&T +800 998 2112

Bermuda

AT&T +800 998 2112

Bolivia

AT&T +800 998 2112

Brazil Local Number

55 11 5643 2700

Brazil

800 133 266

British Virgin Islands

AT&T +800 998 2112

Cayman Islands

AT&T +800 998 2112

Chile

AT&T +800 998 2112

Columbia Local Number

57 1 592 5000

Colombia

800 011 3266

Costa Rica

AT&T +800 998 2112

Curacao

AT&T +800 998 2112

Dominica

AT&T +800 998 2112

Dominique

AT&T +800 998 2112

Equador

AT&T +800 998 2112

El Salvador

AT&T +800 998 2112

French Guiana

AT&T +800 998 2112

Grenada

AT&T +800 998 2112

Guadalupe

AT&T +800 998 2112

Guatemala

AT&T +800 998 2112

Guyana

AT&T +800 998 2112

Haiti

AT&T +800 998 2112

Honduras

AT&T +800 998 2112

Jamaica

AT&T +800 998 2112

Mexico Local Number

52 55 52 01 00 04

Mexico

01 800 849CARE

Mexico

01 800 849 2273

Monserrat

AT&T +800 998 2112

Nicaragua

AT&T +800 998 2112

Panama

AT&T +800 998 2112

Paraguay

AT&T +800 998 2112

Peru

AT&T +800 998 2112

Country

Telephone Number

 

 

Puerto Rico

AT&T +800 998 2112

Saba Anquila

AT&T +800 998 2112

St. Kitts Neives

AT&T +800 998 2112

St. Lucia

AT&T +800 998 2112

St. Vincent

AT&T +800 998 2112

Suriname

AT&T +800 998 2112

Trinidad and Tobago

AT&T +800 998 2112

Turks and Caycos

AT&T +800 998 2112

Uruguay - Montevideo

AT&T +800 998 2112

Venezuela

AT&T +800 998 2112

Virgin Islands

AT&T +800 998 2112

You can also obtain support in this region using the following: Spanish speakers, enter the URL:

http://lat.3com.com/lat/support/form.html

Portuguese speakers, enter the URL:

http://lat.3com.com/br/support/form.html

English speakers in Latin America should send e-mail to:

lat_support_anc@3com.com

US and Canada Telephone Technical Support and Repair

1 800 876 3266

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Contents Baseline Switch PWR Plus 3C164913Com Corporation 350 Campus Drive Marlborough MA USA Contents Snmp Regulatory Notices Glossary Index Page About this Guide ConventionsDocumentation Comments Product RegistrationOverview of the Baseline Switch Features and CapabilitiesAutosensing of MDI/MDIX Connections Autonegotiating 10/100 Mbps PortsPhysical Features Power-over-Ethernet CapabilityGigabit Combo Ports RJ-45/SFP Front PanelGigabit Combo Ports RJ-45/SFP Link/Activity Status LEDs Power LED Rear PanelPackage Contents Positioning the Switch Before You BeginUsing the Mounting Kit Rack-Mounting or Free-StandingMontagesatz Anweisungen Placing Units On Top of Each OtherSupplying Power to the Switch Checking for Correct OperationInserting an SFP Transceiver Using SFP TranceiversApproved SFP Transceivers Removing an SFP Transceiver Inserting an SFP TransceiverPerforming Spot Checks Installing the Switch Requirements for Accessing the Web Interface Running the Discovery ApplicationWelcome screen of Discovery appears Logging On to the Web Interface Discovered Devices ScreenNavigating the Web Interface MenuLists the available items on the menu Menu Item Buttons Port StatusManually Assigned Static IP Address Accessing the Interface Without Using DiscoveryDhcp Assigned IP Address Configuration Overview Device Summary InformationDevice View Polling IntervalAdministration Settings Modifying the IP Address SettingsAutomatic IP Configuration Color KeyIP Setup To set the IP address for the SwitchBackup Configuration Restore ConfigurationFirmware Upgrade Upgrade ScreenReboot InitializeSystem Access User SummaryCreate User Modify UserSystem Time Remove UserSnmp Add SetupSummary Configuring VLANs Snmp RemoveVlan Modify Vlan Modify PortRename Modify Port ScreenVlan Detail RemovePort Detail Sample Vlan Configurations Forwarding Tagged/Untagged FramesSetting Up Two VLANs on the Same Switch Setting Up Vlan Across Two SwitchesTagged Vlan Configuration Spanning TreeSpanning Tree Screen Broadcast Storm Igmp SnoopingIgmp Query Broadcast Storm Setup Screen PoEConfiguring Port Settings AdministrationPort Administration Summary Screen DetailPort Administration Setup Screen Speed/Duplex for 1000 Mbps ConnectionsLink Aggregation Guidelines for Creating TrunksCreate Link Aggregation Summary ScreenModify Link Aggregation Modify ScreenSpanning Tree per Port Spanning Tree Summary Screen Spanning Tree Setup Screen Port MirroringPort Mirroring Setup Screen StatisticsQoS VoIP Traffic Settings QoS VoIP Summary ScreenPort Setup QoS VoIP Setup ScreenOUI Summary OUI AddSecurity Radius ClientConfigure Radius Client Detail Screen802.1X Settings 802.1X Summary Screen802.1X Detail Screen Monitoring Address TableCable Diagnostics Address Table ScreenDiagnostics Cable Diagnostic ScreenTroubleshooting Resetting to Factory DefaultsForgotten Static IP Address Forgotten PasswordSolving LED Issues Fiber cable is connected, but the Module Active LED is off Link/Activity LED is on, but network performance is poorIf the Problem Persists All ports appear to show continual activityRegister Your Product Purchase Value-Added ServicesTroubleshoot Online Access Software Downloads Telephone Technical Support and Repair Contact UsCountry Telephone Number Latsupportanc@3com.com Related Standards EnvironmentalPhysical ElectricalAppendix B Technical Information Safety Information Important Safety InformationAppendix C Safety Information Regulatory Notices Page Bandwidth 1000BASE-TAuto-negotiation Category 3 Cables Category 5 CablesCategory 5e Cables Category 6 CablesFull Duplex Half DuplexIeee 802.1D Ieee 802.1QLayer Link AggregationMAC Address NetworkSwitch ServerSubnet Address Subnet MaskVlan Index NumbersIndex