Troubleshooting the NJ240FX
Event/Message | Description | Solution | |
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Amber LED on Port 1 is | Power is not being | ■ | Make sure the cable is properly |
not on | forwarded to network |
| connected to Port 1 of the IntelliJack. |
| device | ■ | Make sure the cable is properly |
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| connected to the powered device. |
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| ■ Make sure the IntelliJack is configured | |
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| to match the cable - either straight |
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| through or crossover. |
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| ■ Make sure the powered device is IEEE | |
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| 802.3af compatible. |
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| ■ Make sure the power requirement for | |
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| the powered device does not exceed 7 |
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| watts. The IntelliJack can only forward |
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| up to 7 watts. |
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Power LED is blinking | Unit has detected a problem. | ■ | Contact 3Com Technical Support. |
continuously | Traffic can pass through, but |
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| management will not work. |
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Authentication Failure | Wrong password has been | ■ | Confirm correct password and re- |
| entered |
| type. |
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Timeout | Device did not respond | ■ | Refresh the screen after a few |
| within a specified period of |
| seconds. If the problem persists, try to |
| time |
| rediscover the device. |
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Attributes Error | Unexpected configuration | ■ | Confirm that you have specified valid |
| parameters |
| parameter values and retry the |
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| configuration operation. |
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| ■ NOTE: This error should not appear to | |
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| the user under normal conditions. |
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General Error | Something other than | ■ | Retry the operation you were |
| authentication failure, |
| performing. |
| timeout or attributes error | ■ | NOTE: This error should not appear to |
| has occurred | ||
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| the user under normal conditions. | |
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