D TECHNICAL SUPPORT
Online Technical Services
3Com offers worldwide product support seven days a week, 24 hours a day, through the following online systems:
■3Com Bulletin Board Service (3ComBBS)
■World Wide Web site
■3ComForum on CompuServe®
■3ComFactsSM automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem or ISDN seven days a week, 24 hours a day.
Access by Modem
To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:
Country | Data Rate | Telephone Number | ||
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Australia | up to 14400 bps | (61) | (2) | 9955 2073 |
Brazil | up to 14400 bps | (55) | (11) 547 9666 | |
France | up to 14400 bps | (33) | (1) | 69 86 69 54 |
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Germany | up to 28800 bps | (49) | (89) | 627 32 188 | |
Hong Kong | up to 14400 bps | (852) 2537 5608 | |||
Italy (fee required) | up to 14400 bps | (39) | (2) | 273 00680 | |
Japan | up to 14400 bps | (81) | (3) | 3345 7266 | |
Mexico | up to 28800 bps | (52) | (5) | 520 7835 | |
P. R. of China | up to 14400 bps | (86) | (10) | 684 92351 | |
Singapore | up to 14400 bps | (65) | 534 | 5693 | |
Taiwan | up to 14400 bps | (886) (2) | 377 5840 | ||
U.K. | up to 28800 bps | (44) | (1442) 278278 | ||
U.S. | up to 28800 bps | (1) (408) | 980 8204 | ||
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Access by ISDN
ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. To access 3ComBBS using ISDN, dial the following number:
(408) 654 2703
World Wide Web Site
Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser:
http://www.3Com.com/