3Com 2000 TR manual Support from Your Network Supplier, 3ComForum on CompuServe

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D-2APPENDIX D: TECHNICAL SUPPORT

This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECH™ (3Com’s award-winning technical journal)

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3ComForum on CompuServe

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Support from Your Network Supplier

If additional assistance is required, contact your net- work supplier. Many suppliers are authorized 3Com service partners qualiﬁed to provide a variety of ser- vices, including network planning, installation, hard- ware maintenance, application training, and support services.

When you contact your network supplier for assis- tance, have the following information ready:

■Diagnostic error messages

■A list of system hardware and software, including revision levels

■Details about recent conﬁguration changes, if applicable

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Contents For SuperStack II Switch 2000 TR For units of the Department of Defense For civilian agenciesAbout this Guide 3COM Corporation Limited Warranty Introduction About this GuideTerminology Finding Information in this Guide ConventionsAbout the SuperStack II Switch 2000 TR TR-in-FE Module OverviewTR-in-FE Beneﬁts Hardware Summary of TR-in-FE Module FeaturesSoftware 4CHAPTER 1 Overview What is Token Ring-in-Fast Ethernet TR-in-FE? TR-IN-FE Concepts3Com Token Ring-in-Fast Ethernet System TR-in-FE Compared to Traditional MethodsToken Ring-in-Fast Ethernet Module How TR-in-FE Works How TR-in-FE WorksPower IIRedundant SuperStack Requirements TunnelingToken Ring Frames 4Token Ring-in-Fast Ethernet Frame What is a Vlan Virtual LANs VlansAdvantages of Vlan Port-Based Distribution8CHAPTER 2 TR-IN-FE Concepts Following Safety Information Installing and Setting UP the ModulePre-installation Procedure Installation Post-Installation Checks LED SummaryChecking the Power Supply Checking that the TR-in-FE Module is Installed Correctly Checking the Physical ConnectionsJumper Settings 2TR-in-FE Module Jumper SettingsAccessing Management Features VT100 ConsoleChoice Field Entry FieldButton List BoxesKey Board Shortcuts Correcting Text EntriesDefault Name Password Access Level Default UsersConsole Menu Map 1VT100 Console Menu Map with I/O Module Detail Switch 2000 TR banner LCD ConsoleUser Name Default Access Level Password Logging OnLogging Off Automatic Logout8CHAPTER 4 Accessing Management Features Configuring the TR-IN-FE Module TR-in-FE Module Conﬁguration MapSetting Up a Module 2I/O Module Screen ConfigBridge Parameters Spanning TreeSource Routing TR Vlan Info Setup Screen Setting Up a VlanTR Vlan Setup Screen Scroll the Vlan list using the Up and Down keys Monitoring the TR-IN-FE Module TR-in-FE Module Statistics MapStatistics Overview 2TR Port Statistics ScreenPort Statistics Trafﬁc 3Sample TR Port Statistics Trafﬁc ScreenClearing Screen Counters Jam CountsImportant Safety Information ’information de Sécurité ImportanteWichtige Sicherheitsinformationen Screen Access Rights Screen Access level required2APPENDIX B Screen Access Rights Environmental Speciﬁcations TR-IN-FE Module Technical SpecificationsTR-in-FE Cable Speciﬁcation Example Does the Cable Provide Sufﬁcient Bandwidth?Core mm Cladding mm Numerical Aperture TR-in-FE Cable Speciﬁcation 4APPENDIX C TR-IN-FE Module Technical Specifications Online Technical Services 3Com Bulletin Board ServiceTechnical Support World Wide Web Site3ComFacts Automated Fax Service Support from Your Network Supplier3ComForum on CompuServe Country Telephone NumberReturning Products for Repair Support from 3ComCountry Telephone Number Fax Number 4APPENDIX D Technical Support Numbers Page 3Com Corporation Limited Warranty HardwareGoverning LAW