Rosewill RXS-3211 user manual FAQ / Troubleshooting, Can not connect to IP camera

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Wired Internet Camera RXS-3211User Manual

Consumption

2 Watt (maximum)

Dimension

92mm x 60mm x 23mm

Operating

Operation: 0ºC ~45ºC (32ºF ~ 113ºF)

Temperature

Storage : -15ºC ~ 60ºC (14ºF ~ 140ºF)

Humidity

10~90% (Non-Condensing)

Certification

FCC Class B, CE Mark

5.2 FAQ / Troubleshooting

If the IP camera is not working properly, before you contact the customer service for help, please check the troubleshooting list here, this may help you to solve the problem by yourself and saves your valuable time.

5.2.1 I can not connect to IP camera

a.Please confirm the IP address setting of the computer you’re using. If they’re not in the same subnet, they will not be able to communicate with each other.

b.Please make the IP address you used to connect to the IP camera is correct.

c.If you forget the IP address of the IP camera, you will have to reset it to factory default value (which is 192.168.2.3) by pressing “reset” button at the back of the IP camera. You’ll need a pen or pin to press the reset button. Press and hold reset button for 5 seconds, then try to connect to the IP camera with IP address “192.168.2.3” again.

d.Please make sure IP camera is correctly powered (the “Power” LED should be on).

e.If you’re trying to connect to the IP camera from Internet, please make sure the port that IP camera uses (Video and HTTP port, see section 3.2.1) is not blocked by firewall or other software / hardware.

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Contents Wired Internet Camera RXS-3211 Content Wired Internet Camera RXS-3211 Knowing your IP Camera Check your packageBasic Information Product HighlightsLED activity for LAN / Power LED will be given later Camera Front and Rear ViewLED Activities Description 2 Rear ViewCamera Hardware Installation Camera Software Installation Wired Internet Camera RXS-3211 Wired Internet Camera RXS-3211 Wired Internet Camera RXS-3211 Wired Internet Camera RXS-3211 Wired Internet Camera RXS-3211 Camera Installation IP Camera connects with ComputerManually Assign IP for Camera 1-32. Double-click Network Connections iconRight-click Local Area Connection, and click Properties Select Internet Protocol TCP/IP, then click Properties Wired Internet Camera RXS-3211 Install Active X for Camera IP Camera connects with Router/Wireless Router As figure Wired Internet Camera RXS-3211 Camera Settings Camera’s Management InterfaceDescription LAN Settings 1 LAN DNS Rtsp Dynamic DNS UPnPDescription Video Settings LoginFreeDual Mode MPEG4Mjpeg Mail/FTP Settings Mail with Gmail and hotmail setup examples Email from unknown sender, it’s recommended to input Example of Gmail setup Enable FTP Configuration Directory not owned by the userMotion Detection Settings Motion Detection Basic SettingMotion Detection Region Setting FTPSchedule Settings System Settings Camera Information Date / Time Setting Date / time format is Yyyy / MM / DD HhmmssDuring Upgrade UtilitiesAccount Settings StatusOperator or Guest 10 Log Click Refresh to get latest update Using Surveillance Software Installing Surveillance SoftwareWired Internet Camera RXS-3211 Wired Internet Camera RXS-3211 Using Surveillance Software Description Once to activate scan function scan icon will become Configure Surveillance Software Configure camerasCamera tab Camera Search boxSchedule Recording tab MPEG4Description Please specify the time duration of this one-time schedule Motion Recording tab General Options General TabWired Internet Camera RXS-3211 Security Tab Change Display Layout About TabWired Internet Camera RXS-3211 Full-Screen Mode ScanZoom-in / Zoom-Out Snapshot Recording Video PlaybackWired Internet Camera RXS-3211 Product Specification AppendixFAQ / Troubleshooting Can not connect to IP cameraImage refreshes very slow IP camera is not responding Image is fuzzyWired Internet Camera RXS-3211 Additional Setup guides Obtain a free Dyndns account to view while awayWired Internet Camera RXS-3211 Wired Internet Camera RXS-3211  Select Host with IP address for Service Type Using this IP Camera with a router or firewall Setup Dyndns Dynamic IP address Mapping Open Ports Required by IP CAM Using cell phone as IP Camera’s Image Viewer View through IphoneWired Internet Camera RXS-3211