Powerware 5000, 6000 VA manual Troubleshooting Guide

Page 58

TROUBLESHOOTING

Table 11. Troubleshooting Guide

Alarm or Condition

Possible Cause

Action

 

 

 

The μindicator is not

The power cord is not

Check the power cord connections.

on; the UPS does not start.

connected correctly.

 

 

 

 

 

The wall outlet is faulty.

Have a qualified electrician test and repair the outlet.

 

 

 

 

The main utility breaker is off.

Verify that the main utility breaker is on.

 

 

 

The μindicator is

The UPS is in Standby mode.

Press the On button to supply power to the

flashing; power is not

 

connected equipment.

available to your

 

 

equipment.

 

 

The UPS operates normally, but some or all of the protected equipment is not on.

The equipment is not connected to the UPS correctly.

Verify that the equipment is plugged into the UPS receptacle.

For hardwired models, contact a qualified electrician to check connections to the power source.

The UPS does not provide

The batteries need charging

Plug the UPS into a power outlet (apply utility power on

the expected backup time.

or service.

hardwired models) for 24 hours to charge the battery.

 

 

After charging the battery, press and hold the

button

 

 

for 3 seconds; then check the

indicator.

 

 

 

If the

indicator is still on, see “UPS Maintenance” on

 

 

page 41 to replace the battery.

 

 

 

Battery circuit breakers are

Switch the battery circuit breaker to the ON ( ) position

 

in the OFF (O) position.

for all connected battery cabinets.

 

Battery

UPS on battery (see “Battery

Intermittent audible alarm

Mode” on page 33 for more

information).

The UPS is powering the equipment with battery power. Check the bar graph indicators for available battery capacity and prepare your equipment for shutdown.

Battery

The UPS does not detect any

batteries.

 

Intermittent audible alarm

 

Verify that the internal batteries are installed correctly (see page 16) and that the battery circuit breaker is in the ON ( ) position.

Three-minute battery

Three minutes or less of battery power remains

warning.

(depending on load configuration and battery charge).

Warning - Low Battery

Prepare for a shutdown. Save your work and turn off your

equipment.

Shutdown imminent.

Prepare equipment for shutdown.

Shutdown - Low Battery

 

52EATON Powerware® 9125 Two-in-One UPS (5000/6000 VA) User’s Guide S 164201513 Rev B www.powerware.com

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Contents Powerware 9125 Two-in-One UPS 5000/6000 VA User’s Guide Class a EMC Statements FCC Part ICES-003Requesting a Declaration of Conformity Special Symbols Table of Contents Specifications Troubleshooting Chapter Introduction Introduction N G E R R N I N GSikkerhedsanvisninger U T I O NR E V a a R V a R S E LBelangrijke Veiligheidsinstructies A R S C H U W I N GA R a G E L E TTarkeita Turvaohjeita R O I T U SConsignes de sécurité N G E RR N U N G SicherheitswarnungenH T U N G V E R T E N Z a Avvisi di sicurezzaR I C O L O T E N Z I O N ER L I G Viktig SikkerhetsinformasionR S I K T I G V E R T Ê N C I a Regulamentos de SegurançaI D a D O R I G OПредупреждение ОпасноОсторожно V E R T E N C I a Advertencias de SeguridadL I G R O E C a U C I Ó NR a SäkerhetsföreskrifterK T I G T UPS Setup Inspecting the EquipmentInstalling the UPS Internal Batteries Tower Setup Carefully position the cabinets upright see Figure EBM Installation Installing the Joining Brackets Top ViewTypical EBM Installation Plug-Receptacle UPS Installation Plug-Receptacle UPS Rear PanelRemote Emergency Power-off Installation Repo Connector Hardwired UPS Installation Hardwired UPS Rear Panel UPS Terminal Block Installation Installation Starting the UPS on Battery Turning the UPS OnInitiating the Battery Test Turning the UPS OffTransferring the UPS to Bypass Mode Operating ModesNormal Mode Battery Mode Bypass Mode Chapter Configuration Using Configuration Mode Configuration Mode LEDs and Options Communication USB PortDB-9 Communication Port Communication Port Pin AssignmentSlot Cards Optional X-Slot CardsCommunication UPS and Battery Care When to Replace BatteriesHow to Replace Extended Battery Modules Replacing BatteriesEBM Connections How to Replace Internal Batteries Testing New Batteries Recycling the Used Battery or UPS Chapter Specifications Electrical Output Weights and Dimensions Specifications Troubleshooting Audible Alarms and UPS ConditionsTroubleshooting Guide Bypass Service and Support Warranty Two-Year Limited Warranty US and CanadaWarranty Ten-Year Pro-Rated Limited Warranty US and Canada Warranty Load Protection Guarantee US and Canada Warranty

6000 VA, 5000 specifications

The Powerware 5000 and 6000 VA uninterruptible power supplies (UPS) are robust solutions designed to provide high-performance protection for mission-critical IT equipment and infrastructure. These models are renowned for their reliability, efficiency, and advanced technologies, making them ideal for various applications, from small data centers to larger enterprise environments.

One of the standout features of the Powerware 5000 and 6000 VA is their modular design. This allows for easy scalability, enabling users to add battery modules as their power requirements grow. Such flexibility ensures that businesses can adapt their power solutions to match changing needs without investing in entirely new systems. Additionally, these UPS units offer redundant capabilities for critical components, ensuring higher availability and reducing the risk of downtime.

Efficiency is a crucial aspect of the Powerware series. With intelligent battery management technology, users can expect extended battery life and reduced operational costs. The Powerware 5000 and 6000 VA are designed to operate in various modes, including online, line-interactive, and eco-mode, which maximizes efficiency while maintaining high levels of power quality.

The UPS units also feature advanced monitoring and management capabilities. An intuitive LCD display provides real-time information regarding load levels, battery status, and system performance, enabling users to make informed decisions and respond swiftly to changing conditions. Furthermore, support for network management protocols allows for remote monitoring and management, making it easier to maintain system health without requiring physical access.

In terms of protection features, the Powerware 5000 and 6000 VA ingeniously incorporate surge protection, short circuit protection, and overload protection. This comprehensive approach safeguards critical equipment from power disturbances, ensuring uninterrupted operations.

Another notable characteristic is compatibility with various environments. The Powerware series is designed to fit seamlessly into both standard and compact spaces, benefiting data centers and telecom facilities.

Overall, the Powerware 5000 and 6000 VA uninterruptible power supplies stand out for their robust build quality, efficiency, and advanced power management capabilities. They are excellent choices for organizations seeking reliable, scalable, and efficient power protection solutions in an increasingly power-dependent world. They help ensure that businesses continue operating smoothly, even amidst potential power disruptions.