Service and Support

TROUBLESHOOTING

If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical representative.

United States: 1-800-356-5737 or 1-919-870-3149

Canada:1-800-461-9166 ext 260

All other countries: Call your local service representative

Please have the following information ready when you call the Help

Desk:

SModel number

SSerial number (located behind the UPS front cover)

SVersion number (if available)

SDate of failure or problem

SSymptoms of failure or problem

SCustomer return address and contact information

If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all warrantied units.

NOTE For critical applications, immediate replacement may be available. Call the Help

Desk for the dealer or distributor nearest you.

54EATON Powerware® 9125 Two-in-One UPS (5000/6000 VA) User’s Guide S 164201513 Rev B www.powerware.com

6000 VA, 5000 specifications

The Powerware 5000 and 6000 VA uninterruptible power supplies (UPS) are robust solutions designed to provide high-performance protection for mission-critical IT equipment and infrastructure. These models are renowned for their reliability, efficiency, and advanced technologies, making them ideal for various applications, from small data centers to larger enterprise environments.

One of the standout features of the Powerware 5000 and 6000 VA is their modular design. This allows for easy scalability, enabling users to add battery modules as their power requirements grow. Such flexibility ensures that businesses can adapt their power solutions to match changing needs without investing in entirely new systems. Additionally, these UPS units offer redundant capabilities for critical components, ensuring higher availability and reducing the risk of downtime.

Efficiency is a crucial aspect of the Powerware series. With intelligent battery management technology, users can expect extended battery life and reduced operational costs. The Powerware 5000 and 6000 VA are designed to operate in various modes, including online, line-interactive, and eco-mode, which maximizes efficiency while maintaining high levels of power quality.

The UPS units also feature advanced monitoring and management capabilities. An intuitive LCD display provides real-time information regarding load levels, battery status, and system performance, enabling users to make informed decisions and respond swiftly to changing conditions. Furthermore, support for network management protocols allows for remote monitoring and management, making it easier to maintain system health without requiring physical access.

In terms of protection features, the Powerware 5000 and 6000 VA ingeniously incorporate surge protection, short circuit protection, and overload protection. This comprehensive approach safeguards critical equipment from power disturbances, ensuring uninterrupted operations.

Another notable characteristic is compatibility with various environments. The Powerware series is designed to fit seamlessly into both standard and compact spaces, benefiting data centers and telecom facilities.

Overall, the Powerware 5000 and 6000 VA uninterruptible power supplies stand out for their robust build quality, efficiency, and advanced power management capabilities. They are excellent choices for organizations seeking reliable, scalable, and efficient power protection solutions in an increasingly power-dependent world. They help ensure that businesses continue operating smoothly, even amidst potential power disruptions.