SUPER MICRO Computer P4SCT+ Troubleshooting Procedures, Before Power On, No Power, No Video

Page 47

Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or refer to the section regarding ‘Re- turning Merchandise for Service in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware compo- nents.

Before Power On

1.Check that the +5v standby LED is not lit (LE2 on motherboard).

2.Make sure the 4-pin 12v power connector at J21 is connected to your power supply.

3.Make sure no short circuits exist between the motherboard and chassis.

4.Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse.

5.Remove all add-on cards.

6.Install a CPU and heatsink (making sure it is fully seated) and connect the chassis speaker and the power LED to the motherboard. Check all jumper settings as well.

No Power

1.Make sure no short circuits exist between the motherboard and the chassis.

2.Verify that all jumpers are set to their default positions.

3.Check that the 115V/230V switch on the power supply is properly set.

4.Turn the power switch on and off to test the system.

5.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

*Warning: Do not use a wrong type of onboard CMOS battery or

install the battery upside down to avoid possible explosion.

No Video

1.If the power is on but you have no video, remove all the add-on cards and cables.

2.Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.

3.There is no vedio display if the process of ECC Memory initialialization is not completed. (Refer to the note on Page 3-2).

3-1

Image 47
Contents Super Manual Revision Rev .0c Date Dec About This Manual Manual Organization PrefaceTable of Contents Table of Contents TroubleshootingAppendices BiosOverview ChecklistAsia-Pacific Contacting SupermicroHeadquarters EuropeSuper P4SCT P4SCT/P4SCT+/P4SCT+II P4SCT/P4SCT+/P4SCT+II Quick Reference Jumpers Description Default SettingConnectors Description MCH PC Health Monitoring Motherboard FeaturesExpansion Slots Other Acpi FeaturesDimensions Onboard I/OMemory Controller Hub MCH Hance Rapids 6300ESB ICH System FeaturesSystem Memory Interface Bit PCI/PCI-X Interface FeaturesSerial Atasata Interface PC Health Monitoring Power Configuration Settings Wake-On-LAN WOR Header Power SupplySuper I/O Static-Sensitive Devices PrecautionsInstallation Procedures Install the battery upside down to avoid possible explosionInstallation of the Processor and Heatsink Processor and Heatsink Fan InstallationPage Mounting the Motherboard in the Chassis Installing DDR MemoryMemory Module Installation See Figure To Remove To InstallSupport Front Control Panel I/O Port/Control Panel Connector LocationsPin PWR Connector B -pin PWR Connector C. PWR On Connector Connecting CablesPower Supply Connectors Pwon ConnectorOverheat LED OH Reset ConnectorReset Button P4SCT+II Only GLAN1 LEDPWR On LED PowerLED ConnectorPWR LED Connector NMI Button Speaker ConnectorIR Connector NMI Button Speaker Connector IR ConnectorCPU/CH Fan OH/CH Fan COM Port Serial PortsFan Headers Chassis Intrusion Chassis IntrusionWake-On-LAN Wake-On-LANVGA Header VGA ConnectorEthernet Ports GLAN1 and GLAN2 *P4SCT/P4SCT+II only SMB HeaderUSB 1/2 ATX PS/2 Keyboard and PS/2 Mouse PortsUniversal Serial Bus USB Keyboard/MouseWake-On-Ring Keylock Enable/DisableWake-On Ring B. Keylock Enable Standby PWR LED Intel Sata LED Marvell Sata LED Standby Power LEDIntels Sata LED Marvells Sata LED *P4SCT+/ P4SCT+II OnlyClear Cmos Jumper SettingsExplanation Jumpers Cmos ClearUSB Wake-Up Marvells Sata Enable *P4SCT+/P4SCT+II OnlyMarvell Sata Enable USB Wake-Up *USB1/2 OnlyWatch Dog Enable Watch Dog Enable/DisableKeyboard Wake-Up GLAN2 Enable/DisableKeyboard Wake-UP Enable Glan EnableCPU Speed VGA Enable/DisableVGA Enable Front Side Bus SpeedParallel Port Parallel Port ConnectorParallel Port, Floppy Drive, Hard Drive and AGP Connections Floppy Floppy ConnectorIDE Connectors IDE 1 ConnectorAGP Slot 5V 8xAGP Pro Slot *P4SCT/P4ST+IIPage No Video Troubleshooting ProceduresBefore Power On No PowerLosing the System’s Setup Configuration Technical Support ProceduresMemory Errors Question What type of memory does my motherboard support? Frequently Asked QuestionsQuestion How do I update my BIOS? P4SCT/P4SCT+/P4SCT+II PCI IRQs Question Whats on the CD that came with my motherboard?Returning Merchandise for Service Page Introduction System BiosHow To Change the Configuration Data Starting the Setup UtilityPress DEL to enter Setup Running SetupMain Bios Setup Main Bios Setup MenuLegacy Diskette B Access ModeDate/Time Legacy Diskette aQuiet Boot Advanced Bios SetupAdvanced Bios Features Quick BootAdvanced Chipset Control CSA LAN Giga-LAN ECC ConfigurationSata Mode Serial ATA Port0/1 modeKeyboard Input Clock 3 I/O Device ConfigurationUSB Legacy Support CPU THRM-ThrottlingUse IR Pins Uart Mode SelectIR Transmission Delay UR2 Duplex ModeHot Key Power On PnP ConfigurationPower On Function KB Power On PasswordConsole Redirection Hardware Monitor Agent after BootCPU Warning Temperature Processor & Clock Options Security Set Supervisor PasswordSet User Password Password CheckFirst Boot Device BootCD ROM Drives Boot Priority Hard Disk Boot PriorityExit Discard Changes Load Fail-Safe DefaultsLoad Optimized Defaults Appendix a Bios Post Messages Page Appendix B Award Bios Post Codes Post hex Description Super P4SCT/P4SCT+//P4SCT+II User’s ManualAppendix B Award Bios Post Codes Super P4SCT/P4SCT+//P4SCT+II User’s Manual Appendix B Award Bios Post Codes Super P4SCT/P4SCT+//P4SCT+II User’s Manual Appendix C Software Installation Instructions Enhanced Mode ATA Operate ModeCombined Mode Appendix C Software Installation Instructions Using the Array Configuration Utility ACU Using the Adaptec RAID Configuration Utility ARCManaging Arrays RAID 1 only-the following prompt is also displayed From the ARC menu, select Array Configuration Utility ACUViewing Array Properties Deleting ArraysTo create an array Creating ArraysAssigning Array Properties Raid Level Create Via When Appropriate When you are finished, press Done as the screen shown below Deleting a Bootable Array Adding a Bootable ArrayAdding/Deleting Hotspares To initialize drives Initializing Disk DrivesPage Page To Rebuild an array Rebuilding ArraysTo access the disk utilities Using the Disk UtilitiesPage You can choose from the following options To Exit Adaptec RAID Configuration UtilityInstalling Intels Hance Rapids Driver by Adaptec and the OS Installing Other Software Programs and Drivers Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control

P4SCT+, P4SCT, P4SCT+II specifications

SUPER MICRO Computer has established a prominent reputation in the realm of high-performance computing solutions, and its line of motherboards, including the P4SCT+II, P4SCT, and P4SCT+, stands as a testament to their commitment to quality and innovation. These motherboards are designed primarily for Intel Pentium 4 processors, embodying the P4 chipset architecture that enhances reliability and performance in computing tasks.

One of the significant features of the P4SCT+II is its support for dual-channel DDR SDRAM. This allows for increased memory bandwidth, which is crucial for demanding applications requiring rapid data processing. With a maximum memory capacity of 4GB, users can expect consistent performance even under heavy workloads. Moreover, these motherboards come equipped with a variety of PCI slots, including PCI Express, allowing for the addition of high-speed graphics cards, RAID controllers, and other expansion options that cater to specific user needs.

The P4SCT+II distinguishes itself with integrated features like the 10/100 Ethernet controller, which ensures seamless connectivity for networking applications. Additionally, the inclusion of several SATA ports facilitates fast data transfer rates for storage solutions, significantly boosting overall system performance. The motherboards also support IDE drives, ensuring versatility for users who prefer traditional storage solutions.

Power efficiency is another hallmark of SUPER MICRO's designs. The P4SCT+II, P4SCT, and P4SCT+ utilize an advanced power management system, optimizing power consumption without compromising performance. This approach not only enhances the longevity of the components but also contributes to eco-friendly computing practices.

From a thermal management perspective, these motherboards are engineered with robust cooling solutions. They provide ample fan headers and locations for passive heatsinks to maintain optimal operating temperatures. This feature is crucial for users who push their systems to the limit, whether for gaming, multitasking, or running resource-intensive applications.

In summary, the SUPER MICRO Computer P4SCT+II, P4SCT, and P4SCT+ motherboards exemplify a blend of advanced technology and practicality. With support for dual-channel DDR SDRAM, versatile PCI slots, integrated networking capabilities, and efficient power management, they cater to both professional and personal computing environments. These motherboards are ideal for anyone seeking high reliability and performance in their computing endeavors, making them a valuable investment in the world of technology.