SUPER MICRO Computer P4SCT+II user manual Returning Merchandise for Service

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Chapter 3: Troubleshooting

Question: How do I connect the ATA100/66 cable to my IDE

device(s)?

Answer: The 80-wire/40-pin high-density ATA100/66 IDE cable that came with your system has two connectors to support two drives. This special cable must be used to take advantage of the speed the ATA100/66 technol- ogy offers. Connect the blue connector to the onboard IDE header

and the other connector(s) to your hard drive(s). Consult the docu- mentation that came with your disk drive for details on actual jumper loca- tions and settings.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will be ap- plied for all orders that must be mailed when service is complete.

This warranty only covers normal consumer use and does not cover dam- ages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

During the warranty period, contact your distributor first for any product problems.

3-5

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Contents Super Manual Revision Rev .0c Date Dec About This Manual Manual Organization PrefaceTable of Contents Table of Contents TroubleshootingAppendices BiosOverview ChecklistAsia-Pacific Contacting SupermicroHeadquarters EuropeSuper P4SCT P4SCT/P4SCT+/P4SCT+II Jumpers Description Default Setting Connectors DescriptionP4SCT/P4SCT+/P4SCT+II Quick Reference MCH Motherboard Features Expansion SlotsPC Health Monitoring Other Acpi FeaturesDimensions Onboard I/OHance Rapids 6300ESB ICH System Features System Memory InterfaceMemory Controller Hub MCH Features Serial Atasata InterfaceBit PCI/PCI-X Interface PC Health Monitoring Power Configuration Settings Wake-On-LAN WOR Header Power SupplySuper I/O Static-Sensitive Devices PrecautionsInstallation Procedures Install the battery upside down to avoid possible explosionInstallation of the Processor and Heatsink Processor and Heatsink Fan InstallationPage Installing DDR Memory Memory Module Installation See FigureMounting the Motherboard in the Chassis To Install SupportTo Remove Front Control Panel I/O Port/Control Panel Connector LocationsPin PWR Connector B -pin PWR Connector C. PWR On Connector Connecting CablesPower Supply Connectors Pwon ConnectorReset Connector Reset ButtonOverheat LED OH P4SCT+II Only GLAN1 LEDPowerLED Connector PWR LED ConnectorPWR On LED NMI Button Speaker ConnectorIR Connector NMI Button Speaker Connector IR ConnectorSerial Ports Fan HeadersCPU/CH Fan OH/CH Fan COM Port Chassis Intrusion Chassis IntrusionWake-On-LAN Wake-On-LANVGA Header VGA ConnectorEthernet Ports GLAN1 and GLAN2 *P4SCT/P4SCT+II only SMB HeaderUSB 1/2 ATX PS/2 Keyboard and PS/2 Mouse PortsUniversal Serial Bus USB Keyboard/MouseKeylock Enable/Disable Wake-On Ring B. Keylock EnableWake-On-Ring Standby PWR LED Intel Sata LED Marvell Sata LED Standby Power LEDIntels Sata LED Marvells Sata LED *P4SCT+/ P4SCT+II OnlyClear Cmos Jumper SettingsExplanation Jumpers Cmos ClearUSB Wake-Up Marvells Sata Enable *P4SCT+/P4SCT+II OnlyMarvell Sata Enable USB Wake-Up *USB1/2 OnlyWatch Dog Enable Watch Dog Enable/DisableKeyboard Wake-Up GLAN2 Enable/DisableKeyboard Wake-UP Enable Glan EnableCPU Speed VGA Enable/DisableVGA Enable Front Side Bus SpeedParallel Port Connector Parallel Port, Floppy Drive, Hard Drive and AGP ConnectionsParallel Port Floppy Floppy ConnectorIDE Connectors IDE 1 ConnectorAGP Slot 5V 8xAGP Pro Slot *P4SCT/P4ST+IIPage No Video Troubleshooting ProceduresBefore Power On No Power Technical Support Procedures Memory Errors Losing the System’s Setup Configuration Frequently Asked Questions Question How do I update my BIOS?Question What type of memory does my motherboard support? P4SCT/P4SCT+/P4SCT+II PCI IRQs Question Whats on the CD that came with my motherboard?Returning Merchandise for Service Page Introduction System BiosHow To Change the Configuration Data Starting the Setup UtilityPress DEL to enter Setup Running SetupMain Bios Setup Main Bios Setup MenuLegacy Diskette B Access ModeDate/Time Legacy Diskette aQuiet Boot Advanced Bios SetupAdvanced Bios Features Quick BootAdvanced Chipset Control CSA LAN Giga-LAN ECC ConfigurationSata Mode Serial ATA Port0/1 modeKeyboard Input Clock 3 I/O Device ConfigurationUSB Legacy Support CPU THRM-ThrottlingUse IR Pins Uart Mode SelectIR Transmission Delay UR2 Duplex ModeHot Key Power On PnP ConfigurationPower On Function KB Power On PasswordConsole Redirection Agent after Boot CPU Warning TemperatureHardware Monitor Processor & Clock Options Security Set Supervisor PasswordSet User Password Password CheckFirst Boot Device BootCD ROM Drives Boot Priority Hard Disk Boot PriorityExit Load Fail-Safe Defaults Load Optimized DefaultsDiscard Changes Appendix a Bios Post Messages Page Appendix B Award Bios Post Codes Post hex Description Super P4SCT/P4SCT+//P4SCT+II User’s ManualAppendix B Award Bios Post Codes Super P4SCT/P4SCT+//P4SCT+II User’s Manual Appendix B Award Bios Post Codes Super P4SCT/P4SCT+//P4SCT+II User’s Manual Appendix C Software Installation Instructions ATA Operate Mode Combined ModeEnhanced Mode Appendix C Software Installation Instructions Using the Array Configuration Utility ACU Using the Adaptec RAID Configuration Utility ARCManaging Arrays RAID 1 only-the following prompt is also displayed From the ARC menu, select Array Configuration Utility ACUViewing Array Properties Deleting ArraysTo create an array Creating ArraysAssigning Array Properties Raid Level Create Via When Appropriate When you are finished, press Done as the screen shown below Deleting a Bootable Array Adding a Bootable ArrayAdding/Deleting Hotspares To initialize drives Initializing Disk DrivesPage Page To Rebuild an array Rebuilding ArraysTo access the disk utilities Using the Disk UtilitiesPage You can choose from the following options To Exit Adaptec RAID Configuration UtilityInstalling Intels Hance Rapids Driver by Adaptec and the OS Installing Other Software Programs and Drivers Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control