SUPER MICRO Computer X6DHE-G2 manual Frequently Asked Questions, Question How do I update my BIOS?

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Chapter 3: Troubleshooting

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our web site (http://www.supermicro.com/TECHSUPPORT/techsupport.htm) before contacting Technical Support.

2.BIOS upgrades can be downloaded from our web site at http://www.supermicro.com/techsupport/download.htm.

Note: Not all BIOS can be flashed depending on the modifications

to the boot block code.

3.If you still cannot resolve the problem, include the following information when contacting Super Micro for technical support:

•Motherboard model and PCB revision number

•BIOS release date/version (this can be seen on the initial display when your system first boots up)

•System configuration

An example of a Technical Support form is on our web site at http://www.supermicro.com/techsupport/contact_support.htm.

4.Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by e-mail at support@supermicro.com or by fax at:

(408)503-8000, option 2.

3-3 Frequently Asked Questions

Question: What are the various types of memory that my mother- board can support?

Answer: The X6DH8-G2/X6DHE-G2 has eight 240-pin DIMM slots that sup- port registered ECC DDR2-400 (PC3200) SDRAM modules. It is strongly recommended that you do not mix memory modules of different speeds and sizes.

Question: How do I update my BIOS?

Answer: It is recommended that you do not upgrade your BIOS if you are experiencing no problems with your system. Updated BIOS files are located on our web site at http://www.supermicro.com. Please check our BIOS warning message and the info on how to update your BIOS on our web site. Also, check the current BIOS revision and make sure it is newer than your BIOS before downloading. Select your motherboard model and down-

3-3

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Contents Super Page Manual Organization About This ManualTable of Contents Troubleshooting Appendices BiosOverview ChecklistAsia-Pacific Contacting SupermicroHeadquarters EuropeX6DH8-G2/X6DHE-G2 Image X6DH8-G2 X6DH8-G2/X6DHE-G2 Motherboard LayoutJumper Description Default Setting Connector DescriptionQuick Reference X6DH8-G2/X6DHE-G2 Expansion Slots Motherboard FeaturesM o r y ChipsetOther Acpi FeaturesDimensions Onboard I/OBlock Diagram of the E7520 Lindenhurst Chipset Chipset Overview PC Health Monitoring Special FeaturesRecovery from AC Power Loss Environmental Temperature ControlSystem Resource Alert Acpi FeaturesCPU Fan Auto-Off in Sleep Mode CPU Overheat LED and ControlExternal Modem Ring-On Slow Blinking LED for Suspend-State IndicatorMain Switch Override Mechanism Microsoft OnNowSuper I/O Power SupplyPage Precautions Static-Sensitive DevicesUnpacking CPU Installation Nocona Processor and Heatsink InstallationCEK Heatsink Installation To Un-install the Heatsink Mounting the Motherboard in the Chassis PGA604 Socket Empty and with Processor InstalledInstalling DIMMs Dimm Installation See FigureMemory Support I/O Port Locations and Definitions I/OPorts/Control Panel ConnectorsFront Control Panel JF1 Header PinsConnecting Cables ATX Power ConnectorProcessor Power Connector NMI Button Power LEDHDD LED NIC1/NIC2 LED IndicatorsOverheat LED OH Power Fail LEDPower Button Reset ButtonUniversal Serial Bus USB0/1 Chassis IntrusionSerial Ports Front Panel Universal Serial Bus HeadersATX PS/2 Keyboard and PS/2 Mouse Ports Glan Giga-bit Ethernet PortsFan Headers Power LED/SpeakerWake-On-LAN Wake-On-RingSMB Power I2 C ConnectorJumper Settings Glan Enable/DisableExplanation Jumpers Watch Dog Cmos ClearAlarm Reset VGA Enable/DisablePower Fault Power FaultScsi CH A/B Termination Enable/Disable *ForX6DH8 only Scsi Enable/Disable *ForX6DH8 onlyOnboard Indicators Glan LEDsOverheat LED JOH1 Parallel Printer Port Parallel Port, Floppy/Hard Disk Drive and Scsi ConnectionsIDE Connectors Floppy ConnectorPin Ultra320 Scsi Connectors JA1 and JA2 Ultra320 Scsi Connectors X6DH8-G2 OnlyOr installing any hardware components Troubleshooting ProceduresBefore Power On No PowerTechnical Support Procedures Memory ErrorsLosing the System’s Setup Configuration Question How do I update my BIOS? Frequently Asked QuestionsQuestion Whats on the CD that came with my motherboard? Returning Merchandise for ServiceIntroduction System BiosHow To Change the Configuration Data Starting the Setup UtilityRunning Setup Main Bios SetupPress the Delete key to enter Setup Main Setup Features Main Bios Setup MenuSerial ATA RAID Enable Native Mode OperationSerial ATA Bit I/O LBA Mode ControlType Multi-Sector TransferSystem Memory Advanced SetupTransfer Mode Ultra DMA ModeAcpi Mode Boot FeaturesQuick Boot Mode Quiet BootCache Base 512K-640K Memory Cache Cache System Bios AreaCache Video Bios Area Cache Base 0-512KDefault Primary Video Adapter PCI ConfigurationOnboard Glan Gigabit- LAN Oprom Configure Onboard Scsi Oprom ConfigureLatency Timer PCI Parity Error ForwardingReset Configuration Data Enable MasterDram Data Integrity Mode Large Disk Access ModeForce Compliance Mode Clock Spectrum FeatureLegacy USB Support Serr Signal ConditionEnabling Multi-Media Timer USB FunctionAdjacent Cache Line Prefetch *Available when supported by No Execute Mode Memory Protection *Available when supportedProcessor Power Management Thermal Management 2 *Available when supported by the CPUInterrupt Device ConfigurationSerial Port a Base I/O AddressEvent Log Validity DMA ChannelFloppy Disk Controller DMI Event LoggingConsole Type Console RedirectionCOM Port Address Baud RateFan Speed Control Modes Hardware Monitor Logic CPU Temperature ThresholdSet User Password Supervisor Password IsUser Password Is Set Supervisor PasswordPassword on Boot Fixed Disk Boot Sector+Hard Drive Boot+Removable Devices Cdrom DriveExit Discarding Changes Load Setup DefaultsExit Exit Saving ChangesSave Changes Recoverable Post Errors Terminal Post ErrorsPost Code Description Post Code Description Post Code Description Post Code Description Following are for boot block in Flash ROM Page Introduction to the Intel ICH5R I/O Controller Hub ATA Operate Mode Combined ModeEnhanced Mode Appendix B Software Installation Instructions Using the Array Configuration Utility ACU Using the Adaptec RAID Configuration Utility ARCManaging Arrays RAID 1 only-the following prompt is also displayed From the ARC menu, select Array Configuration Utility ACUViewing Array Properties Deleting ArraysTo create an array Creating ArraysAssigning Array Properties Raid Level Create Via When Appropriate When you are finished, press Done as the screen shown below Deleting a Bootable Array Adding a Bootable ArrayAdding/Deleting Hotspares To initialize drives Initializing Disk DrivesPage Page To Rebuild an array Rebuilding ArraysTo access the disk utilities Using the Disk UtilitiesPage You can choose from the following options To Exit Adaptec RAID Configuration UtilityInstalling Intels ICH5R Driver by Adaptec and the OS Installing Other Software Programs and Drivers Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control