SUPER MICRO Computer P3TDDR, SUPER user manual Technical Support Procedures, Memory Errors

SUPER P3TDDR User’s Manual

NOTE

If you are a system integrator, VAR or OEM, a POST diagnos- tics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure the DIMM modules are properly and fully installed for the amount of memory desired.

2.Determine if different speeds of DIMMs have been installed and verify that the BIOS setup is configured for the fastest speed of memory used. Do not mix memory speeds.

3.For DIMMs, make sure you are using PC1600 (200 MHz) or PC2100 (266 MHz) compliant DDR-RAM.

4.Check for bad DIMM modules or slots by swapping modules between slots and noting the results.

5.Make sure all memory modules are fully seated in their slots.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, Supermicro does not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our

web site (http://www.supermicro.com/techsupport.htm) before con- tacting Technical Support.

2.BIOS upgrades can be downloaded from our web site at http://www.supermicro.com/techsupport/download.htm.

Note: Not all BIOS can be flashed depending on the modifica-

tions to the boot block code.

3-2