SUPER MICRO Computer SUPER, P3TDDR user manual Returning Merchandise for Service, Shared IRQs

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Chapter 3: Troubleshooting

Question: How do I connect the ATA66/100 cable to my IDE

device(s)?

Answer: The 80-wire/40-pin ATA66/100 IDE cable that came with your system has two connectors to support two drives. This special cable must be used to take advantage of the speed the ATA66/100 technology offers. Connect the blue connector to the onboard IDE header and the other connector(s) to your hard drive(s). Consult the documentation that came with your disk drive for details on actual jumper locations and settings.

Table 3-1. Shared IRQs

PCI 1 shares an IRQ with the onboard SCSI

PCI 2 shares an IRQ with the onboard SCSI

PCI 3 shares an IRQ with LAN1 and SCSI RAID*

* Note: If the SCSI RAID option is used, then PCI 3 is unavailable for use.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will be ap- plied for all orders that must be mailed when service is complete.

This warranty only covers normal consumer use and does not cover dam- ages incurred in shipping or from failure due to the alternation, misuse, abuse or improper maintenance of products.

During the warranty period, contact your distributor first for any product problems.

3-5

Image 43 Contents
Super Page About This Manual Manual Organization PrefaceTable of Contents AwardBIOS TroubleshootingAppendices Chapter Introduction ChecklistOverview Asia-Pacific Contacting SupermicroHeadquarters EuropeSuper P3TDDR Super P3TDDR Connectors Description Jumpers Description Default SettingP3TDDR Quick Reference VIA 266T Chipset System Block Diagram CPU Motherboard FeaturesCD Utilities Chipset Overview Recovery from AC Power LossMemory Support and AGP Capability CPU Fan Auto-Off in Sleep Mode Environmental Temperature ControlPC Health Monitoring CPU Overheat LED and Control Acpi FeaturesHardware Bios Virus Protection Auto-Switching Voltage Regulator for the CPU CoreMain Switch Override Mechanism Slow Blinking LED for Suspend-State IndicatorBios Support for USB Keyboard Real Time Clock Wake-Up AlarmExternal Modem Ring-On Power SupplyWake-On-LAN WOL Super I/O Unpacking Chapter InstallationPrecautions Static-Sensitive DevicesProcessor Processor InstallationHeatsink Mounting the Motherboard in the Chassis Memory Module Installation See Figure Installing DIMMsI/O Port Locations and Definitions I/O Port/Control Panel Connector LocationsFront Control Panel Front Control Panel ConnectorsPower Supply Connector Connecting CablesInfrared Connector Reset Button Power ButtonOverheat LED Universal Serial Bus USB Power LEDHDD Hard Disk Drive LED ATX PS/2 Keyboard and PS/2 Mouse PortsWake-On-LAN WOL1 Serial PortsWake-On-Ring WOM1 Chassis Intrusion Fan HeadersExplanation Jumpers Jumper SettingsFront Side Bus Speed Keyboard Wake-Up Cmos ClearScsi Ch A/B Termination LAN Enable/Disable Scsi Enable/DisableVGA Enable/Disable Speaker Enable/DisableParallel Port, Floppy/Hard Disk Drive and Scsi Connections Parallel Port ConnectorIDE Connectors Floppy ConnectorUltra Wide Scsi Connector Must reboot the system before moving on to the next item on Installing Software Drivers No Power Chapter Troubleshooting Troubleshooting Procedures Before Power OnMemory Errors Technical Support ProceduresFrequently Asked Questions Question Whats in the CD that came with my motherboard? Shared IRQs Returning Merchandise for ServiceSuper P3TDDR User’s Manual Starting the Setup Utility Chapter AwardBIOSSystem Bios How To Change the Configuration DataMain Bios Setup Running SetupDrive A/Drive B Main Bios Setup MenuMain Setup Features Date/TimeIDE Primary Master/Slave PIO Access ModeIDE HDD Auto-Detection IDE Primary MasterBase Memory/Extended Memory/Total Memory IDE Primary Master/Slave UdmaVideo Halt OnAdvanced Bios Features Advanced Bios SetupAuto Detect DIMM/PCI CLK Quick Power-On Self TestBoot Up NumLock Status Typematic Rate SettingPwron After PWR-Fail Typematic DelayTypematic Rate Chars/Sec OS Select For Dram 64MBAdvanced Chipset Features Memory Parity / ECC Check System Bios CacheableVideo Bios Shadow Host & AGP Bridge ControlOn-Chip IDE Channel 10/11 PCI Delayed TransitionIDE Prefetch Mode PCI Master 0 WS WriteOnboard FDC Controller Integrated PeripheralsUse IR Pins Uart Mode SelectIR Transmission Delay UR2 Duplex ModeEPP Mode Select Parallel Port ModeECP Mode Use DMA Hardware Monitors CPU Warning TemperaturesCPU L1 Cache Processor FeaturesCPU L2 Cache CPU Ratio PnP/PCI ConfigurationsProcessor Number Feature CPU L2 Cache ECC CheckingUSB and LAN2 IRQ Select PNP OS InstalledReset Configuration Data PCI Slot 1/2/3 IRQ SelectAssign IRQ for USB Power ManagementPCI/VGA Palette Snoop Assign IRQ for VGAAcpi Function Power Management OptionSuspend Mode HDD Power DownVideo Off Method Power on FunctionKB Power On Password Video Off OptionBoot ROM Order Boot-up DevicesHot Key Power On RTC Alarm ResumeBoot Other Device First Boot DeviceSecond Boot Device Third Boot DeviceSecurity Option Security SetupSet Supervisors Password Set Users PasswordExit Setup Exit Without Saving Save & Exit SetupLoad Fail-Safe Defaults Load Optimal DefaultsError Messages Appendix a AwardBIOS Post MessagesPost Beep Codes Diskette Drives or Types Mismatch Error RUN Setup Memory parity Error at Memory Address Error atMemory Verify Error at Manufacturing Post loop Keyboard error or no keyboard presentBios ROM checksum error System halted Memory test failDebuggig LED Encoding Appendix B AwardBIOS Post CodesPost hex Description Appendix B AwardBIOS Post Codes Super P3TDDR User’s Manual Appendix B AwardBIOS Post Codes Super P3TDDR User’s Manual Beep Code Error Message Description Appendix C AwardBIOS Beep CodesSuper P3TDDR User’s Manual