SUPER MICRO Computer X8STI-F, X8STI-LN4, X8STI-3F Technical Support Procedures, Memory Errors

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X8STi/X8STi-F/X8STi-3F/X8STi-LN4 User's Manual

2.Use the speaker to determine if any beep codes exist. (Refer to Appendix A for details on beep codes.)

3.Remove all memory modules and turn on the system. (If the alarm is on, check the specs of memory modules, reset the memory or try a different one.)

Memory Errors

1.Make sure that the DIMM modules are properly installed and fully seated in the slots.

2.You should be using unbuffered ECC or non-ECC DDR3 (1.5V) 1333/1066/800 MHz memory (recommended by the manufacturer). Also, it is recommended that you use the memory modules of the same type and speed for all DIMMs in the system.

3.Check for bad DIMM modules or slots by swapping modules between slots to see if you can locate the faulty modules.

4.Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1.Please be sure to use a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Section 1-5 for details on recommended power supplies.

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the Setup Configuration problem, contact your vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please make sure that you have followed all the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro does not sell directly to end users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our website (http://www.supermicro.com/support/faqs/) before contacting Technical Support.

2.BIOS upgrades can be downloaded from our website at (http://www.supermicro.

3-2

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Contents X8STi X8STi-F X8STi-3F X8STi-LN4 Page Preface About This Motherboard Manual OrganizationConventions Used in the Manual Europe Contacting SupermicroHeadquarters Asia-PacificTable of Contents Vii Appendix C Software Installation Instructions Checklist OverviewMotherboard X8STi-3F Image Important Notes to the User Motherboard LayoutX8STi/X8STi-F/X8STi-3F/X8STi-LN4 Quick Reference X8STi/X8STi-F/X8STi-3F/X8STi-LN4 JumpersX8STi/X8STi-F/X8STi-3F/X8STi-LN4 Headers/Connectors Connector DescriptionX8STi/X8STi-F/X8STi-3F/X8STi-LN4 LED Indicators LEDMotherboard Features Sata ConnectionsUSB Devices SAS Connections for the X8STi-3F onlyIntegrated Ipmi 2.0 for the X8STi-F/X8STi-3F only Keyboard/MouseCPU Monitoring Fan ControlX8STi/X8STi-F/X8STi-3F/X8STi-LN4 System Block Diagram DimmchbFeatures of the LGA 1366 Processor and the X58 Chipset Chipset OverviewPower Configuration Settings PC Health MonitoringBios Support for USB Keyboard Power SupplySlow Blinking LED for Suspend-State Indicator Main Switch Override MechanismSuper I/O Page X8STi/X8STi-F/X8STi-3F/X8STi-LN4 User’s Manual Precautions Static-Sensitive DevicesUnpacking Processor and Heatsink Installation Installing an LGA 1366 ProcessorSocket Clip Load Plate Plastic Cap CPU Socket Installing a Passive CPU Heatsink #SNK-P0037 Removing the Heatsink Installation Instructions Mounting the Motherboard into the ChassisInstalling and Removing DDR3 Memory Installing and Removing the Memory ModulesInstalling & Removing DIMMs Same bankMemory Support Possible System Memory Allocation & Availability Connectors/IO Ports Back Panel Connectors and IO PortsATX PS/2 Keyboard and PS/2 Mouse Ports MouseKeyboard Universal Serial Bus USB Front Panel USB 2/3, 4/5, 6 Pin DefinitionsEthernet Ports LAN Ports Pin DefinitionSerial Ports Video Connector JF1 Header Pins Front Control PanelPower LED Front Control Panel Pin DefinitionsNMI Button HDD LED/UID Switch NIC1/NIC2/NIC3*/NIC4* LEDs *NIC3/NIC4 X8STi-LN4Power Fail LED Overheat OH/Fan Fail/Blue UID LEDReset Button Power ButtonConnecting Cables ATX Main PWR & CPU PWR ConnectorsFan Headers Chassis IntrusionInternal Buzzer SpeakerOverheat/Fan Fail LED NIC3LED/NIC4LED X8STi-LN4 OnlyOnboard Power LED Power Supply I2C ConnectorAlarm Reset Sgpio 0/1 & 3-SGPIO 0/1 HeadersWake-On-LAN Button X8STi-3F onlyPower Supply Failure Unit Identifier SwitchesJumper Settings LAN Port Enable/DisableExplanation of Jumpers Watch Dog Enable/Disable Cmos ClearPCI SlotSMB Enable VGA EnableUSB Wake-Up SAS Enable/Disable X8STi-3F Only SAS RAID Mode Select X8STi-3F OnlyJBMC1 X8STi-F/X8STi-3F Only Onboard Indicators LAN 1/LAN 2 LEDsIpmi Dedicated LAN LEDs X8STi-F/ X8STi-3F Only SAS Activity LED X8STi-3F Only SAS Heartbeat LED X8STi-3F OnlyBMC Heartbeat LED UID-LED SATA/SAS and Floppy Drive Connections SATA/SAS Connections SAS for X8STi- 3F onlyFloppy Connector No Power Troubleshooting ProceduresBefore Power On No VideoTechnical Support Procedures Memory ErrorsLosing the System’s Setup Configuration Frequently Asked Questions Question How do I update my BIOS?Question What type of memory does my motherboard support? Returning Merchandise for Service Question Whats on the CD that came with my motherboard?Starting Bios Setup Utility How To Change the Configuration DataIntroduction Main Setup How to Start the Setup UtilitySystem Time/System Date ProcessorSystem Memory Advanced Setup Configurations Xboot FeatureXProcessor & Clock Options Hardware Prefetcher Available when supported by the CPU Clock Spread SpectrumActive Processor Cores Core Ratio Limit Intel Eist TechnologyIntel Turbo Boost Configuration Turbo Ratio Limit Program ~ 3 Core Ratio LimitC1E Support XAdvanced Chipset ControlXqpi and IMC Configuration QPI Links SpeedQPI L0s and L1 Memory ModeQPI Frequency Memory FrequencyHigh Performance Event Timer Inlet TemperatureTemperature Rise Throttling Open LoopIntel I/OAT Active State Power ManagementIntel VT-d USB FunctionsXide / Floppy Configuration DMA Mode LBA/Large ModePIO Mode Block Multi-Sector TransferBit Data Transfer XPCI/PnP ConfigurationA.R.T. For Hard disk drives Clear NvramXSuper IO Device Configuration XRemote Access Configuration XHardware Health Configuration CPU Temperature Xacpi Configuration Xipmi Configuration X8STi-F/X8STi-3F Only BMC Watch Dog Timer Action Set PEF ConfigurationAbled View Event Log BMC WatchDog TimeOut MinSecXEvent Log Configuration Mark all events as readUser Password Security SettingsSupervisor Password Change Supervisor PasswordBoot Configuration XBoot Device PriorityBoot Sector Virus Protection XRemovable Drives Exit OptionsXHard Disk Drives XCD/DVD DrivesDiscard Changes and Exit Load Optimal DefaultsLoad Fail-Safe Defaults Discard ChangesAppendix a Post Error Beep Codes Recoverable Post Error Beep CodesPage Appendix B Installing the Windows OS Installing the Windows OS to a RAID SystemInstalling the Windows OS to a Non-RAID System Installing Drivers Driver/Tool Installation Display ScreenConfiguring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control