SUPER MICRO Computer X9SVL-IIF, X9SCM-IIF user manual

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Chapter 3: Troubleshooting

Question: What's on the CD that came with my motherboard?

Answer: The supplied compact disc has quite a few drivers and programs that will greatly enhance your system. We recommend that you review the CD and install the software you need. Software on the CD include chipset drivers for Windows, security programs, and audio drivers.

Question: Why do I get an error message “IASTOR.SYS read error” and "press F6 to install Intel RAID driver" when installing Windows on my motherboard?

Answer: To solve this issue, disable the IPMI jumper. Another solution is to use a USB floppy drive instead of the onboard floppy drive. For the IPMI jumper location, please check Chapter 1.

Question: What is the heatsink part number for my X9SCM-IIF/X9SCL-IIF moth- erboard?

Answer: For the 1U passive heatsink, ask for SNK-P0046P (back plate is included). For the 2U active heatsink, use SNK-P0046A4.

Question: Why can't I recover the BIOS even when I’ve followed the instructions in the user’s manual for the motherboard?

Answer: Please disable the IPMI jumper and try it again. For the jumper location, please check Chapter 1.

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Contents X9SCM-IIF X9SCL-IIF Page About This Motherboard Manual Organization PrefaceConventions Used in This Manual Headquarters Contacting SupermicroEurope Asia-PacificTable of Contents Vii Chapter Troubleshooting Bios RAID Network Device BBS Priorities, Hard Drive BBS Priorities Appendix a Bios Error Beep Codes Overview ChecklistMotherboard Image X9SCM-IIF Motherboard Image X9SCL-IIF COM2 Motherboard LayoutX9SCM-IIF/X9SCL-IIF Quick Reference X9SCM-IIF/X9SCL-IIF Jumpers Jumper Label Description DefaultConnector Label Description X9SCM-IIF/X9SCL-IIF Headers/ConnectorsCPU Motherboard FeaturesBios System Block Diagram X9SCM-IIF/X9SCL-IIF Block DiagramChipset Overview Intel C202/C204 Express Chipset FeaturesPC Health Monitoring Special FeaturesPower Supply Acpi FeaturesSlow Blinking LED for Suspend-State Indicator Intel Intelligent Power Node Manager NM Advanced Power Management for -F Models OnlySuper I/O Manageability Engine MEOverview of the Nuvoton WPCM450 Controller Standardized Warning Statements Battery Handlingةعناصلا ةمرشلا تاميلعحل اقفو ةلمعحسملا تايراطبلا نم صلخج 製品の廃棄 Product DisposalStatic-Sensitive Devices PrecautionsUnpacking Installing the LGA1155 Processor Processor and Heatsink InstallationLoad Plate Load Lever North Center Edge South Center Edge CPU properly installed Load lever locked Into place Screw#1 Screw#2 Motherboard Mounting Holes Installing a Passive CPU HeatsinkHeatsink Bracket Removing the Heatsink Installing an Active Fan CPU Heatsink Page Unplug PWR cord Active Heatsink RemovalDimm Installation Installing DDR3 MemoryRemoving Memory Modules Memory Population Guidelines Memory SupportDIMM1B DIMM2A DIMM1APossible System Memory Allocation & Availability DDR3 Unbuffered ECC Udimm MemoryTools Needed Motherboard InstallationLocation of Mounting Holes Philips ScrewdriverInstalling the Motherboard Back I/O Panel Connectors/IO PortsBack I/O Panel PS/2 Keyboard/Mouse Pin Definitions ATX PS/2 Keyboard/Mouse PortsFront Panel USB 2/3, 4/5, 12/13 Pin Definitions Universal Serial Bus USBLAN Ports Pin Definition Ethernet PortsCOM1 COM2 Serial PortsVGA/CRT Pin Definitions Video ConnectorFront Control Panel JF1 Header PinsFront Control Panel Pin Definitions Power LEDHDD LED Overheat OH/Fan Fail/Front NIC1/NIC2 LAN1/LAN2Power Button Reset ButtonATX Main PWR & CPU PWR Connectors Connecting CablesPin Main PWR Chassis Intrusion Fan HeadersSpeaker Internal BuzzerPower Supply I2C Connector Onboard Power LEDTPM Header Sgpio 1/2 HeadersStand-by Power DOM PWR ConnectorLAN Port Enable/Disable Jumper SettingsExplanation of Jumpers Clear Cmos PCI Slot SMB EnableWatch Dog Enable VGA EnableUSB Wake-Up BMC EnableBios Recovery ME RecoveryLAN1 LAN2 Onboard IndicatorsIpmi LAN Unsupported Memory LED Power Standby LEDIpmi Heartbeat LED Sata Connections Sata Connectors Pin DefinitionsPage Before Power On Troubleshooting ProceduresNo Power Losing the System’s Setup Configuration Memory ErrorsNo Video Technical Support Procedures Frequently Asked Questions Page Battery Removal Battery Removal and InstallationProper Battery Disposal Battery Installation Battery Battery Lock Battery HolderReturning Merchandise for Service Page How To Change the Configuration Data Starting Bios Setup UtilityIntroduction How to Start the Setup Utility Main SetupProcessor System Time/System DateSystem Memory BOOT Feature Advanced Setup ConfigurationsProcessor & Clock Options Power Technology Hardware Prefetcher Available when supported by the CPUIntel AES-NI EistTurbo Mode Chipset Configuration CPU Bridge ConfigurationCPU C3 Report, CPU C6 Report, CPU 7 Report C1E SupportSouth Bridge Configuration Integrated IO ConfigurationIDE IDE/SATA ConfigurationAhci RAID PCIe/PCI/PnP ConfigurationBoot Graphics Adapter Priority Super IO Device ConfigurationSerial Port1 Settings/ Serial Port2 Settings Serial Port 1 / Serial PortConsole Redirection Settings Serial Port Console Redirection ConfigurationCOM0/COM1/SOL Console Redirection High Precision Event Timer ACPI SettingsAcpi Sleep State Whea SupportEvent Logs Change Smbios Event Log SettingsMeci Metw Erasing Settings Erase SEL Ipmi ConfigurationWhen SEL is Full System Event LogBMC Network Configuration Boot Settings Delete Boot Option Administrator Password Security SettingsUser Password Save & Exit Options Restore DefaultsSave Changes and Exit Discard Changes and ExitRestore User Defaults Save As User DefaultsBoot Override Beep Code/LED Error Message Description Bios Error Beep CodesPage Driver/Tool Installation Display Screen Installing DriversConfiguring SuperDoctor SuperDoctor III Interface Display Screen-II Remote Control Page How to Recover the Uefi Bios Image -the Main Bios Block An Overview to the Uefi BiosTo Recover the Main Bios Block Using a USB-Attached Device Page Page