SonicWALL SSL VPN 5.0 manual Browser Requirements

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Browser Requirements

•Using the NetExtender SSL VPN client – The SonicWALL SSL VPN network extension client, NetExtender, is available through the SSL VPN Virtual Office portal via an ActiveX control or through stand-alone applications for Windows, Linux, MacOS, Windows Mobile, and Android smartphone platforms. To connect using the SSL VPN client, log into the portal, download the installer application and then launch the NetExtender connector to establish the SSL VPN tunnel. The NetExtender Android client has a different installation process, described in this guide. Once you have set up the SSL VPN tunnel, you can access network resources as if you were on the local network.

The NetExtender standalone applications are automatically installed on a client system the first time you click on the NetExtender link in the Virtual Office portal. The standalone client can be launched directly from users’ computers without requiring them to log in to the SSL VPN portal first.

For SSL VPN to work as described in this guide, the SonicWALL SSL-VPN security appliance must be installed and configured according to the directions provided in the SonicWALL SSL- VPN Getting Started Guide for your model.

Browser Requirements

The following Web browsers are supported for the SSL VPN Virtual Office portal:

• Internet Explorer 7.0+, 8.0+

• Firefox 3.0+

• Safari 5.0+

• Chrome 6.0+, 7.0+

For administrator management interface Web browser compatibility, refer to the SonicWALL SSL VPN Administrator’s Guide.

10 SonicWALL SSL VPN 5.0 User Guide

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Contents SonicWALL SSL VPN User’s Guide Page Table of Contents Iv SonicWALL SSL VPN 5.0 User Guide Organization of this Guide About this GuideGuide Conventions North America Telephone Support Icons Used in this ManualInternational Telephone Support Current Documentation Important Information You NeedSonicWALL SSL VPN 5.0 User Guide Accessing Virtual Office Resources Virtual Office OverviewBrowser Requirements Following table provides specific browser requirements Web Management Interface Overview SonicWALL SSL VPN 5.0 User Guide Node Description Certificates SonicWALL SSL VPN 5.0 User Guide Using Virtual Office Features Importing CertificatesRSA User Authentication Process Using Two-Factor AuthenticationUser Configuration Tasks User PrerequisitesCreating a New PIN Vasco User Authentication Process Waiting for the Next Token ModeUsing One-Time Passwords Configuring One-Time Passwords for SMS-Capable Phones Troubleshooting Common Errors Using NetExtenderVerifying User One-Time Password Configuration Prerequisites for Windows ClientsPrerequisites for Linux Clients Prerequisites for Windows Mobile ClientsPrerequisites for MacOS Clients Prerequisites for Android Smartphone ClientsMacOS Platform Windows Platform InstallationWindows Platform Usage Linux PlatformWindows Mobile Platform Installing NetExtender Using the Mozilla Firefox BrowserAndroid Smartphone Platform SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Field Description Internet Explorer Prerequisites Installing NetExtender Using the Internet Explorer BrowserInstalling NetExtender from Internet Explorer Click Ok in the Trusted Sites and Internet Options windowsSonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Click OK in the Trusted Sites and Internet Options windows Launching NetExtender Directly from Your Computer Configuring NetExtender Properties Configuring NetExtender Connection Scripts Configuring Batch File Commands Click on Connection ScriptsConfiguring Proxy Settings Select the Enable proxy settings checkbox Configuring NetExtender Log Properties Configuring NetExtender Advanced Properties Viewing the NetExtender Log SonicWALL SSL VPN 5.0 User Guide Authentication Methods Disconnecting NetExtenderChanging Passwords Upgrading NetExtenderSonicWALL SSL VPN 5.0 User Guide Verifying NetExtender Operation from the System Tray Uninstalling NetExtenderUsing the NetExtender Command Line Interface Displaying Route InformationServer Installing NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Using NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender on Linux Type the cd netExtenderClient command SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender for Windows Mobile SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Installing NetExtender on Android Smartphones Passwords in NetExtender MobileClick on the NetExtender Android link SonicWALL SSL VPN 5.0 User Guide Using NetExtender on Android Smartphones Connecting to NetExtender SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Exiting or Disconnecting from NetExtender ExitSonicWALL SSL VPN 5.0 User Guide Checking Status, Routes, and DNS Settings Configuring Profiles, Preferences, and Proxy Servers Profiles Export LOG Preferences / Proxy Settings Changing Your Password Related Documents Using Virtual Assist Understanding Virtual AssistInstalling and Launching Virtual Assist Configuring Virtual Assist Settings SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Selecting a Virtual Assist Mode Launching a Virtual Assist Technician Session Performing Virtual Assist Technician Tasks Inviting Customers by Email Assisting CustomersSonicWALL SSL VPN 5.0 User Guide Using the Virtual Assist Taskbar and Tab Controls Using Additional Virtual Assist Technician Commands Using the Virtual Assist File Transfer Viewing Virtual Assist Session LogUsing Virtual Assist from the Customer View SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Changing the Virtual Assist Level of Control Using Virtual Assist in Unattended ModeEnding a Virtual Assist Session Enabling a System for Virtual Access Ending Virtual Access Mode Using the Request Assistance Feature Using File SharesUsing the File Shares Applet Setting up Bookmarks Configuration OverviewUser Prerequisites Click Add Using the Java File Shares Applet 101 File Shares Applet Browser Overview Configuring Bookmarks from Within the File Shares Applet Configuration Examples103 SonicWALL SSL VPN 5.0 User Guide Moving Files and Folders Using Bookmarks from Within the File Shares Applet105 SonicWALL SSL VPN 5.0 User Guide 107 SonicWALL SSL VPN 5.0 User Guide Launching a File Directly from the File Shares Applet 109SonicWALL SSL VPN 5.0 User Guide Using HTML-Based File Shares 111SonicWALL SSL VPN 5.0 User Guide Button Description 113Managing Bookmarks Adding Bookmarks 115SonicWALL SSL VPN 5.0 User Guide Input type=text name=’userid’ 117Configuring RDP ActiveX and Java Bookmarks Option Usage119 Editing Bookmarks Configuring Remote Desktop Access on the Remote ComputerDetermining the Remote Computer’s Full Name or IP Address Removing Bookmarks Using BookmarksUsing Remote Desktop Bookmarks 121SonicWALL SSL VPN 5.0 User Guide Using VNC Bookmarks 123SonicWALL SSL VPN 5.0 User Guide Option Default Description of Options 125Using FTP Bookmarks Downloading Files 127Uploading Files Using Telnet Bookmarks 129Using SSHv1 Bookmarks Using SSHv2 Bookmarks 131Using Http and Https Bookmarks ActiveX Citrix Bookmark Using File Share BookmarksUsing Citrix Bookmarks 133SonicWALL SSL VPN 5.0 User Guide 135 Java Citrix Bookmark 137 Global Bookmark Single Sign-On Options Per-Bookmark Single Sign-On Options 139PASSWORD% Text Usage Variable Example UsageTrademarks Limited WarrantyLogging Out of the Virtual Office 141SonicWALL SSL VPN 5.0 User Guide SonicWALL, Inc

SSL VPN 5.0 specifications

SonicWALL SSL VPN 5.0 is a powerful solution designed to provide secure remote access to organizations while ensuring robust security for their networks. This version builds upon previous iterations, incorporating advanced technologies and features that cater to both enterprise and small business needs.

One of the main features of SonicWALL SSL VPN 5.0 is its user-friendly web portal. The portal is accessible from any device with a web browser, allowing users to connect seamlessly to corporate resources without the need for client software installation. This flexibility is particularly beneficial for remote workers who may be using public or personal devices.

The SSL VPN 5.0 also supports multiple authentication methods, enhancing security while maintaining ease of access. It includes support for two-factor authentication (2FA), which adds an extra layer of protection during the login process. Administrators can configure various authentication schemes, including RSA SecurID, LDAP, RADIUS, and more, to meet organizational security policies.

Another notable characteristic of SonicWALL SSL VPN 5.0 is its scalable architecture. Organizations can easily expand their VPN capabilities as their workforce grows. The solution supports a large number of concurrent connections, ensuring that businesses can accommodate an increasing number of remote users without compromising performance.

SonicWALL SSL VPN 5.0 also emphasizes security features that protect both user data and the corporate network. It leverages strong encryption protocols, ensuring that all data transmitted between users and the network is secure from eavesdropping or interception. The solution employs SSL (Secure Sockets Layer) technology, which is widely recognized for its robust security measures.

In addition to security, SonicWALL SSL VPN 5.0 provides comprehensive access control options. Administrators can create policies that restrict user access based on roles or groups, making it easier to manage permissions and safeguard sensitive information. This granular control helps organizations enforce compliance with regulatory standards.

Moreover, the solution includes advanced logging and reporting capabilities that allow administrators to monitor user activity and access patterns. This insight not only aids in troubleshooting but also helps to identify potential security threats.

SonicWALL SSL VPN 5.0 stands out with its integration capabilities. It can work harmoniously with existing network infrastructures, including firewalls, to create a cohesive security strategy. By utilizing the SonicWALL global management system, IT teams can manage and monitor their VPN and other security solutions from a central location.

Combining ease of use, robust security, and comprehensive management capabilities, SonicWALL SSL VPN 5.0 is a compelling choice for organizations seeking to enable secure remote access while protecting their critical assets against emerging threats.
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