SonicWALL manual SonicWALL SSL VPN 5.0 User Guide

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Web Management Interface Overview

Note From the Virtual Office portal home page, you cannot navigate to the administrator’s environment. If you have administrator’s privileges and want to enter the administrator environment, you need to go back to the login page and enter a username and password that have administrator privileges, and login again using the LocalDomain domain. Only the LocalDomain allows administrator access to the management interface. Also note that the domain is independent of the privileges set up for the user.

Logging in as a user takes you directly to Virtual Office. The Virtual Office Home page displays as shown here.

Note The Virtual Office content will vary based on the configuration of your network administrator. Some bookmarks and services described in the SonicWALL SSL VPN User’s Guide may not be displayed when you log into the SonicWALL SSL-VPN security appliance.

SonicWALL SSL VPN 5.0 User Guide

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Contents SonicWALL SSL VPN User’s Guide Page Table of Contents Iv SonicWALL SSL VPN 5.0 User Guide Organization of this Guide About this GuideGuide Conventions North America Telephone Support Icons Used in this ManualInternational Telephone Support Important Information You Need Current DocumentationSonicWALL SSL VPN 5.0 User Guide Virtual Office Overview Accessing Virtual Office ResourcesBrowser Requirements Following table provides specific browser requirements Web Management Interface Overview SonicWALL SSL VPN 5.0 User Guide Node Description Certificates SonicWALL SSL VPN 5.0 User Guide Importing Certificates Using Virtual Office FeaturesUser Configuration Tasks Using Two-Factor AuthenticationRSA User Authentication Process User PrerequisitesCreating a New PIN Waiting for the Next Token Mode Vasco User Authentication ProcessUsing One-Time Passwords Configuring One-Time Passwords for SMS-Capable Phones Verifying User One-Time Password Configuration Using NetExtenderTroubleshooting Common Errors Prerequisites for Windows ClientsPrerequisites for MacOS Clients Prerequisites for Windows Mobile ClientsPrerequisites for Linux Clients Prerequisites for Android Smartphone ClientsWindows Platform Usage Windows Platform InstallationMacOS Platform Linux PlatformWindows Mobile Platform Installing NetExtender Using the Mozilla Firefox BrowserAndroid Smartphone Platform SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Field Description Installing NetExtender from Internet Explorer Installing NetExtender Using the Internet Explorer BrowserInternet Explorer Prerequisites Click Ok in the Trusted Sites and Internet Options windowsSonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Click OK in the Trusted Sites and Internet Options windows Launching NetExtender Directly from Your Computer Configuring NetExtender Properties Configuring NetExtender Connection Scripts Click on Connection Scripts Configuring Batch File CommandsConfiguring Proxy Settings Select the Enable proxy settings checkbox Configuring NetExtender Log Properties Configuring NetExtender Advanced Properties Viewing the NetExtender Log SonicWALL SSL VPN 5.0 User Guide Changing Passwords Disconnecting NetExtenderAuthentication Methods Upgrading NetExtenderSonicWALL SSL VPN 5.0 User Guide Using the NetExtender Command Line Interface Uninstalling NetExtenderVerifying NetExtender Operation from the System Tray Displaying Route InformationServer Installing NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Using NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender on Linux Type the cd netExtenderClient command SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender for Windows Mobile SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Passwords in NetExtender Mobile Installing NetExtender on Android SmartphonesClick on the NetExtender Android link SonicWALL SSL VPN 5.0 User Guide Using NetExtender on Android Smartphones Connecting to NetExtender SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Exit Exiting or Disconnecting from NetExtenderSonicWALL SSL VPN 5.0 User Guide Checking Status, Routes, and DNS Settings Configuring Profiles, Preferences, and Proxy Servers Profiles Export LOG Preferences / Proxy Settings Changing Your Password Related Documents Understanding Virtual Assist Using Virtual AssistInstalling and Launching Virtual Assist Configuring Virtual Assist Settings SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Selecting a Virtual Assist Mode Launching a Virtual Assist Technician Session Performing Virtual Assist Technician Tasks Assisting Customers Inviting Customers by EmailSonicWALL SSL VPN 5.0 User Guide Using the Virtual Assist Taskbar and Tab Controls Using Additional Virtual Assist Technician Commands Viewing Virtual Assist Session Log Using the Virtual Assist File TransferUsing Virtual Assist from the Customer View SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Changing the Virtual Assist Level of Control Using Virtual Assist in Unattended ModeEnding a Virtual Assist Session Enabling a System for Virtual Access Ending Virtual Access Mode Using the Request Assistance Feature Using File SharesUsing the File Shares Applet Setting up Bookmarks Configuration OverviewUser Prerequisites Click Add Using the Java File Shares Applet 101 File Shares Applet Browser Overview Configuring Bookmarks from Within the File Shares Applet Configuration Examples103 SonicWALL SSL VPN 5.0 User Guide Moving Files and Folders Using Bookmarks from Within the File Shares Applet105 SonicWALL SSL VPN 5.0 User Guide 107 SonicWALL SSL VPN 5.0 User Guide 109 Launching a File Directly from the File Shares AppletSonicWALL SSL VPN 5.0 User Guide 111 Using HTML-Based File SharesSonicWALL SSL VPN 5.0 User Guide 113 Button DescriptionManaging Bookmarks 115 Adding BookmarksSonicWALL SSL VPN 5.0 User Guide 117 Input type=text name=’userid’Option Usage Configuring RDP ActiveX and Java Bookmarks119 Editing Bookmarks Configuring Remote Desktop Access on the Remote ComputerDetermining the Remote Computer’s Full Name or IP Address Using Remote Desktop Bookmarks Using BookmarksRemoving Bookmarks 121SonicWALL SSL VPN 5.0 User Guide 123 Using VNC BookmarksSonicWALL SSL VPN 5.0 User Guide 125 Option Default Description of OptionsUsing FTP Bookmarks 127 Downloading FilesUploading Files 129 Using Telnet BookmarksUsing SSHv1 Bookmarks 131 Using SSHv2 BookmarksUsing Http and Https Bookmarks Using Citrix Bookmarks Using File Share BookmarksActiveX Citrix Bookmark 133SonicWALL SSL VPN 5.0 User Guide 135 Java Citrix Bookmark 137 Global Bookmark Single Sign-On Options 139 Per-Bookmark Single Sign-On OptionsText Usage Variable Example Usage PASSWORD%Logging Out of the Virtual Office Limited WarrantyTrademarks 141SonicWALL SSL VPN 5.0 User Guide SonicWALL, Inc

SSL VPN 5.0 specifications

SonicWALL SSL VPN 5.0 is a powerful solution designed to provide secure remote access to organizations while ensuring robust security for their networks. This version builds upon previous iterations, incorporating advanced technologies and features that cater to both enterprise and small business needs.

One of the main features of SonicWALL SSL VPN 5.0 is its user-friendly web portal. The portal is accessible from any device with a web browser, allowing users to connect seamlessly to corporate resources without the need for client software installation. This flexibility is particularly beneficial for remote workers who may be using public or personal devices.

The SSL VPN 5.0 also supports multiple authentication methods, enhancing security while maintaining ease of access. It includes support for two-factor authentication (2FA), which adds an extra layer of protection during the login process. Administrators can configure various authentication schemes, including RSA SecurID, LDAP, RADIUS, and more, to meet organizational security policies.

Another notable characteristic of SonicWALL SSL VPN 5.0 is its scalable architecture. Organizations can easily expand their VPN capabilities as their workforce grows. The solution supports a large number of concurrent connections, ensuring that businesses can accommodate an increasing number of remote users without compromising performance.

SonicWALL SSL VPN 5.0 also emphasizes security features that protect both user data and the corporate network. It leverages strong encryption protocols, ensuring that all data transmitted between users and the network is secure from eavesdropping or interception. The solution employs SSL (Secure Sockets Layer) technology, which is widely recognized for its robust security measures.

In addition to security, SonicWALL SSL VPN 5.0 provides comprehensive access control options. Administrators can create policies that restrict user access based on roles or groups, making it easier to manage permissions and safeguard sensitive information. This granular control helps organizations enforce compliance with regulatory standards.

Moreover, the solution includes advanced logging and reporting capabilities that allow administrators to monitor user activity and access patterns. This insight not only aids in troubleshooting but also helps to identify potential security threats.

SonicWALL SSL VPN 5.0 stands out with its integration capabilities. It can work harmoniously with existing network infrastructures, including firewalls, to create a cohesive security strategy. By utilizing the SonicWALL global management system, IT teams can manage and monitor their VPN and other security solutions from a central location.

Combining ease of use, robust security, and comprehensive management capabilities, SonicWALL SSL VPN 5.0 is a compelling choice for organizations seeking to enable secure remote access while protecting their critical assets against emerging threats.
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