SonicWALL Managing NetExtender Logs and Session Events
Page 42

Using NetExtender

Viewing the NetExtender Log

The NetExtender log displays information on NetExtender session events. The log is a file named NetExtender.dbg. It is stored in the directory: C:\Program Files\SonicWALL\SSL VPN\NetExtender. To view the NetExtender log, right click on the NetExtender icon in the system tray, and click View Log, click on the Log icon on the main status page.

To view details of a log message, double-click on a log entry, or go to View > Log Detail to open the Log Detail pane.

To save the log, either click the Export icon or go to Log > Export.

To filter the log to display entries from a specific duration of time, go to the Filter menu and select the cutoff threshold.

42 SonicWALL SSL VPN 5.0 User Guide

Page 41 Page 43
Image 42
Page 41 Page 43
Contents SonicWALL SSL VPN User’s Guide Page Table of Contents Iv SonicWALL SSL VPN 5.0 User Guide About this Guide Organization of this GuideGuide Conventions Icons Used in this Manual North America Telephone SupportInternational Telephone Support Current Documentation Important Information You NeedSonicWALL SSL VPN 5.0 User Guide Accessing Virtual Office Resources Virtual Office OverviewBrowser Requirements Following table provides specific browser requirements Web Management Interface Overview SonicWALL SSL VPN 5.0 User Guide Node Description Certificates SonicWALL SSL VPN 5.0 User Guide Using Virtual Office Features Importing CertificatesRSA User Authentication Process Using Two-Factor AuthenticationUser Configuration Tasks User PrerequisitesCreating a New PIN Vasco User Authentication Process Waiting for the Next Token ModeUsing One-Time Passwords Configuring One-Time Passwords for SMS-Capable Phones Troubleshooting Common Errors Using NetExtenderVerifying User One-Time Password Configuration Prerequisites for Windows ClientsPrerequisites for Linux Clients Prerequisites for Windows Mobile ClientsPrerequisites for MacOS Clients Prerequisites for Android Smartphone ClientsMacOS Platform Windows Platform InstallationWindows Platform Usage Linux PlatformInstalling NetExtender Using the Mozilla Firefox Browser Windows Mobile PlatformAndroid Smartphone Platform SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Field Description Internet Explorer Prerequisites Installing NetExtender Using the Internet Explorer BrowserInstalling NetExtender from Internet Explorer Click Ok in the Trusted Sites and Internet Options windowsSonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Click OK in the Trusted Sites and Internet Options windows Launching NetExtender Directly from Your Computer Configuring NetExtender Properties Configuring NetExtender Connection Scripts Configuring Batch File Commands Click on Connection ScriptsConfiguring Proxy Settings Select the Enable proxy settings checkbox Configuring NetExtender Log Properties Configuring NetExtender Advanced Properties Viewing the NetExtender Log SonicWALL SSL VPN 5.0 User Guide Authentication Methods Disconnecting NetExtenderChanging Passwords Upgrading NetExtenderSonicWALL SSL VPN 5.0 User Guide Verifying NetExtender Operation from the System Tray Uninstalling NetExtenderUsing the NetExtender Command Line Interface Displaying Route InformationServer Installing NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Using NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender on Linux Type the cd netExtenderClient command SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender for Windows Mobile SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Installing NetExtender on Android Smartphones Passwords in NetExtender MobileClick on the NetExtender Android link SonicWALL SSL VPN 5.0 User Guide Using NetExtender on Android Smartphones Connecting to NetExtender SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Exiting or Disconnecting from NetExtender ExitSonicWALL SSL VPN 5.0 User Guide Checking Status, Routes, and DNS Settings Configuring Profiles, Preferences, and Proxy Servers Profiles Export LOG Preferences / Proxy Settings Changing Your Password Related Documents Using Virtual Assist Understanding Virtual AssistInstalling and Launching Virtual Assist Configuring Virtual Assist Settings SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Selecting a Virtual Assist Mode Launching a Virtual Assist Technician Session Performing Virtual Assist Technician Tasks Inviting Customers by Email Assisting CustomersSonicWALL SSL VPN 5.0 User Guide Using the Virtual Assist Taskbar and Tab Controls Using Additional Virtual Assist Technician Commands Using the Virtual Assist File Transfer Viewing Virtual Assist Session LogUsing Virtual Assist from the Customer View SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Using Virtual Assist in Unattended Mode Changing the Virtual Assist Level of ControlEnding a Virtual Assist Session Enabling a System for Virtual Access Ending Virtual Access Mode Using File Shares Using the Request Assistance FeatureUsing the File Shares Applet Configuration Overview Setting up BookmarksUser Prerequisites Click Add Using the Java File Shares Applet 101 File Shares Applet Browser Overview Configuration Examples Configuring Bookmarks from Within the File Shares Applet103 SonicWALL SSL VPN 5.0 User Guide Using Bookmarks from Within the File Shares Applet Moving Files and Folders105 SonicWALL SSL VPN 5.0 User Guide 107 SonicWALL SSL VPN 5.0 User Guide Launching a File Directly from the File Shares Applet 109SonicWALL SSL VPN 5.0 User Guide Using HTML-Based File Shares 111SonicWALL SSL VPN 5.0 User Guide Button Description 113Managing Bookmarks Adding Bookmarks 115SonicWALL SSL VPN 5.0 User Guide Input type=text name=’userid’ 117Configuring RDP ActiveX and Java Bookmarks Option Usage119 Configuring Remote Desktop Access on the Remote Computer Editing BookmarksDetermining the Remote Computer’s Full Name or IP Address Removing Bookmarks Using BookmarksUsing Remote Desktop Bookmarks 121SonicWALL SSL VPN 5.0 User Guide Using VNC Bookmarks 123SonicWALL SSL VPN 5.0 User Guide Option Default Description of Options 125Using FTP Bookmarks Downloading Files 127Uploading Files Using Telnet Bookmarks 129Using SSHv1 Bookmarks Using SSHv2 Bookmarks 131Using Http and Https Bookmarks ActiveX Citrix Bookmark Using File Share BookmarksUsing Citrix Bookmarks 133SonicWALL SSL VPN 5.0 User Guide 135 Java Citrix Bookmark 137 Global Bookmark Single Sign-On Options Per-Bookmark Single Sign-On Options 139PASSWORD% Text Usage Variable Example UsageTrademarks Limited WarrantyLogging Out of the Virtual Office 141SonicWALL SSL VPN 5.0 User Guide SonicWALL, Inc

SSL VPN 5.0 specifications

SonicWALL SSL VPN 5.0 is a powerful solution designed to provide secure remote access to organizations while ensuring robust security for their networks. This version builds upon previous iterations, incorporating advanced technologies and features that cater to both enterprise and small business needs.

One of the main features of SonicWALL SSL VPN 5.0 is its user-friendly web portal. The portal is accessible from any device with a web browser, allowing users to connect seamlessly to corporate resources without the need for client software installation. This flexibility is particularly beneficial for remote workers who may be using public or personal devices.

The SSL VPN 5.0 also supports multiple authentication methods, enhancing security while maintaining ease of access. It includes support for two-factor authentication (2FA), which adds an extra layer of protection during the login process. Administrators can configure various authentication schemes, including RSA SecurID, LDAP, RADIUS, and more, to meet organizational security policies.

Another notable characteristic of SonicWALL SSL VPN 5.0 is its scalable architecture. Organizations can easily expand their VPN capabilities as their workforce grows. The solution supports a large number of concurrent connections, ensuring that businesses can accommodate an increasing number of remote users without compromising performance.

SonicWALL SSL VPN 5.0 also emphasizes security features that protect both user data and the corporate network. It leverages strong encryption protocols, ensuring that all data transmitted between users and the network is secure from eavesdropping or interception. The solution employs SSL (Secure Sockets Layer) technology, which is widely recognized for its robust security measures.

In addition to security, SonicWALL SSL VPN 5.0 provides comprehensive access control options. Administrators can create policies that restrict user access based on roles or groups, making it easier to manage permissions and safeguard sensitive information. This granular control helps organizations enforce compliance with regulatory standards.

Moreover, the solution includes advanced logging and reporting capabilities that allow administrators to monitor user activity and access patterns. This insight not only aids in troubleshooting but also helps to identify potential security threats.

SonicWALL SSL VPN 5.0 stands out with its integration capabilities. It can work harmoniously with existing network infrastructures, including firewalls, to create a cohesive security strategy. By utilizing the SonicWALL global management system, IT teams can manage and monitor their VPN and other security solutions from a central location.

Combining ease of use, robust security, and comprehensive management capabilities, SonicWALL SSL VPN 5.0 is a compelling choice for organizations seeking to enable secure remote access while protecting their critical assets against emerging threats.
Top Page Image Contents