SonicWALL SSL VPN 5.0 manual Web Management Interface Overview

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Web Management Interface Overview

Virtual Assist is fully supported on Windows platforms. Virtual Assist is certified to work on Windows 7, Windows Vista and Windows XP. Limited functionality is supported on MAC OS where customers can request for assistance via web-requests.

Web Management Interface Overview

From your workstation at your remote location, launch an approved Web browser and browse to your SSL-VPN appliance at the URL provided to you by your network administrator.

Step 1 Open a Web browser and enter https://192.168.200.1 (the default LAN management IP address) in the Location or Address field.

Step 2 A security warning may appear. Click the Yes button to continue.

Step 3 The SonicWALL SSL VPN Management Interface displays and prompts you to enter your user name and password. As a default value, enter admin in the User Name field, password in the Password field, and select a domain from the Domain drop-down list and click the Login button. Only LocalDomain allows administrator privileges. Note that your administrator may have set up another login and password for you that has only user privileges.

The default page displayed is the Virtual Office home page. The default version of this page shows a SonicWALL logo, although your company’s system administrator may have customized this page to contain a logo and look and feel of your company. Go to the Virtual Office Overview, page 9 to learn more about the Virtual Office home page.

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Contents SonicWALL SSL VPN User’s Guide Page Table of Contents Iv SonicWALL SSL VPN 5.0 User Guide About this Guide Organization of this GuideGuide Conventions Icons Used in this Manual North America Telephone SupportInternational Telephone Support Current Documentation Important Information You NeedSonicWALL SSL VPN 5.0 User Guide Accessing Virtual Office Resources Virtual Office OverviewBrowser Requirements Following table provides specific browser requirements Web Management Interface Overview SonicWALL SSL VPN 5.0 User Guide Node Description Certificates SonicWALL SSL VPN 5.0 User Guide Using Virtual Office Features Importing CertificatesUsing Two-Factor Authentication User Configuration TasksRSA User Authentication Process User PrerequisitesCreating a New PIN Vasco User Authentication Process Waiting for the Next Token ModeUsing One-Time Passwords Configuring One-Time Passwords for SMS-Capable Phones Using NetExtender Verifying User One-Time Password ConfigurationTroubleshooting Common Errors Prerequisites for Windows ClientsPrerequisites for Windows Mobile Clients Prerequisites for MacOS ClientsPrerequisites for Linux Clients Prerequisites for Android Smartphone ClientsWindows Platform Installation Windows Platform UsageMacOS Platform Linux PlatformInstalling NetExtender Using the Mozilla Firefox Browser Windows Mobile PlatformAndroid Smartphone Platform SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Field Description Installing NetExtender Using the Internet Explorer Browser Installing NetExtender from Internet ExplorerInternet Explorer Prerequisites Click Ok in the Trusted Sites and Internet Options windowsSonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Click OK in the Trusted Sites and Internet Options windows Launching NetExtender Directly from Your Computer Configuring NetExtender Properties Configuring NetExtender Connection Scripts Configuring Batch File Commands Click on Connection ScriptsConfiguring Proxy Settings Select the Enable proxy settings checkbox Configuring NetExtender Log Properties Configuring NetExtender Advanced Properties Viewing the NetExtender Log SonicWALL SSL VPN 5.0 User Guide Disconnecting NetExtender Changing PasswordsAuthentication Methods Upgrading NetExtenderSonicWALL SSL VPN 5.0 User Guide Uninstalling NetExtender Using the NetExtender Command Line InterfaceVerifying NetExtender Operation from the System Tray Displaying Route InformationServer Installing NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Using NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender on Linux Type the cd netExtenderClient command SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender for Windows Mobile SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Installing NetExtender on Android Smartphones Passwords in NetExtender MobileClick on the NetExtender Android link SonicWALL SSL VPN 5.0 User Guide Using NetExtender on Android Smartphones Connecting to NetExtender SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Exiting or Disconnecting from NetExtender ExitSonicWALL SSL VPN 5.0 User Guide Checking Status, Routes, and DNS Settings Configuring Profiles, Preferences, and Proxy Servers Profiles Export LOG Preferences / Proxy Settings Changing Your Password Related Documents Using Virtual Assist Understanding Virtual AssistInstalling and Launching Virtual Assist Configuring Virtual Assist Settings SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Selecting a Virtual Assist Mode Launching a Virtual Assist Technician Session Performing Virtual Assist Technician Tasks Inviting Customers by Email Assisting CustomersSonicWALL SSL VPN 5.0 User Guide Using the Virtual Assist Taskbar and Tab Controls Using Additional Virtual Assist Technician Commands Using the Virtual Assist File Transfer Viewing Virtual Assist Session LogUsing Virtual Assist from the Customer View SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Using Virtual Assist in Unattended Mode Changing the Virtual Assist Level of ControlEnding a Virtual Assist Session Enabling a System for Virtual Access Ending Virtual Access Mode Using File Shares Using the Request Assistance FeatureUsing the File Shares Applet Configuration Overview Setting up BookmarksUser Prerequisites Click Add Using the Java File Shares Applet 101 File Shares Applet Browser Overview Configuration Examples Configuring Bookmarks from Within the File Shares Applet103 SonicWALL SSL VPN 5.0 User Guide Using Bookmarks from Within the File Shares Applet Moving Files and Folders105 SonicWALL SSL VPN 5.0 User Guide 107 SonicWALL SSL VPN 5.0 User Guide Launching a File Directly from the File Shares Applet 109SonicWALL SSL VPN 5.0 User Guide Using HTML-Based File Shares 111SonicWALL SSL VPN 5.0 User Guide Button Description 113Managing Bookmarks Adding Bookmarks 115SonicWALL SSL VPN 5.0 User Guide Input type=text name=’userid’ 117Configuring RDP ActiveX and Java Bookmarks Option Usage119 Configuring Remote Desktop Access on the Remote Computer Editing BookmarksDetermining the Remote Computer’s Full Name or IP Address Using Bookmarks Using Remote Desktop BookmarksRemoving Bookmarks 121SonicWALL SSL VPN 5.0 User Guide Using VNC Bookmarks 123SonicWALL SSL VPN 5.0 User Guide Option Default Description of Options 125Using FTP Bookmarks Downloading Files 127Uploading Files Using Telnet Bookmarks 129Using SSHv1 Bookmarks Using SSHv2 Bookmarks 131Using Http and Https Bookmarks Using File Share Bookmarks Using Citrix BookmarksActiveX Citrix Bookmark 133SonicWALL SSL VPN 5.0 User Guide 135 Java Citrix Bookmark 137 Global Bookmark Single Sign-On Options Per-Bookmark Single Sign-On Options 139PASSWORD% Text Usage Variable Example UsageLimited Warranty Logging Out of the Virtual OfficeTrademarks 141SonicWALL SSL VPN 5.0 User Guide SonicWALL, Inc

SSL VPN 5.0 specifications

SonicWALL SSL VPN 5.0 is a powerful solution designed to provide secure remote access to organizations while ensuring robust security for their networks. This version builds upon previous iterations, incorporating advanced technologies and features that cater to both enterprise and small business needs.

One of the main features of SonicWALL SSL VPN 5.0 is its user-friendly web portal. The portal is accessible from any device with a web browser, allowing users to connect seamlessly to corporate resources without the need for client software installation. This flexibility is particularly beneficial for remote workers who may be using public or personal devices.

The SSL VPN 5.0 also supports multiple authentication methods, enhancing security while maintaining ease of access. It includes support for two-factor authentication (2FA), which adds an extra layer of protection during the login process. Administrators can configure various authentication schemes, including RSA SecurID, LDAP, RADIUS, and more, to meet organizational security policies.

Another notable characteristic of SonicWALL SSL VPN 5.0 is its scalable architecture. Organizations can easily expand their VPN capabilities as their workforce grows. The solution supports a large number of concurrent connections, ensuring that businesses can accommodate an increasing number of remote users without compromising performance.

SonicWALL SSL VPN 5.0 also emphasizes security features that protect both user data and the corporate network. It leverages strong encryption protocols, ensuring that all data transmitted between users and the network is secure from eavesdropping or interception. The solution employs SSL (Secure Sockets Layer) technology, which is widely recognized for its robust security measures.

In addition to security, SonicWALL SSL VPN 5.0 provides comprehensive access control options. Administrators can create policies that restrict user access based on roles or groups, making it easier to manage permissions and safeguard sensitive information. This granular control helps organizations enforce compliance with regulatory standards.

Moreover, the solution includes advanced logging and reporting capabilities that allow administrators to monitor user activity and access patterns. This insight not only aids in troubleshooting but also helps to identify potential security threats.

SonicWALL SSL VPN 5.0 stands out with its integration capabilities. It can work harmoniously with existing network infrastructures, including firewalls, to create a cohesive security strategy. By utilizing the SonicWALL global management system, IT teams can manage and monitor their VPN and other security solutions from a central location.

Combining ease of use, robust security, and comprehensive management capabilities, SonicWALL SSL VPN 5.0 is a compelling choice for organizations seeking to enable secure remote access while protecting their critical assets against emerging threats.
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