SonicWALL manual SonicWALL SSL VPN 5.0 User Guide

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Using NetExtender

To filter the log by type of entry, go to Filter > Level and select one of the level categories. The available options are Fatal, Error, Warning, and Info, in descending order of severity. The log displays all entries that match or exceed the severity level. For example, when selecting the Error level, the log displays all Error and Fatal entries, but not Warning or Info entries.

To view the Debug Log, either click the Debug Log icon or go to Log > Debug Log.

Note It may take several minutes for the Debug Log to load. During this time, the Log window will not be accessible, although you can open a new Log window while the Debug Log is loading.

To clear the log, click on Log > Clear Log.

SonicWALL SSL VPN 5.0 User Guide

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Contents SonicWALL SSL VPN User’s Guide Page Table of Contents Iv SonicWALL SSL VPN 5.0 User Guide Organization of this Guide About this GuideGuide Conventions North America Telephone Support Icons Used in this ManualInternational Telephone Support Important Information You Need Current DocumentationSonicWALL SSL VPN 5.0 User Guide Virtual Office Overview Accessing Virtual Office ResourcesBrowser Requirements Following table provides specific browser requirements Web Management Interface Overview SonicWALL SSL VPN 5.0 User Guide Node Description Certificates SonicWALL SSL VPN 5.0 User Guide Importing Certificates Using Virtual Office FeaturesUser Prerequisites Using Two-Factor AuthenticationUser Configuration Tasks RSA User Authentication ProcessCreating a New PIN Waiting for the Next Token Mode Vasco User Authentication ProcessUsing One-Time Passwords Configuring One-Time Passwords for SMS-Capable Phones Prerequisites for Windows Clients Using NetExtenderVerifying User One-Time Password Configuration Troubleshooting Common ErrorsPrerequisites for Android Smartphone Clients Prerequisites for Windows Mobile ClientsPrerequisites for MacOS Clients Prerequisites for Linux ClientsLinux Platform Windows Platform InstallationWindows Platform Usage MacOS PlatformWindows Mobile Platform Installing NetExtender Using the Mozilla Firefox BrowserAndroid Smartphone Platform SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Field Description Click Ok in the Trusted Sites and Internet Options windows Installing NetExtender Using the Internet Explorer BrowserInstalling NetExtender from Internet Explorer Internet Explorer PrerequisitesSonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Click OK in the Trusted Sites and Internet Options windows Launching NetExtender Directly from Your Computer Configuring NetExtender Properties Configuring NetExtender Connection Scripts Click on Connection Scripts Configuring Batch File CommandsConfiguring Proxy Settings Select the Enable proxy settings checkbox Configuring NetExtender Log Properties Configuring NetExtender Advanced Properties Viewing the NetExtender Log SonicWALL SSL VPN 5.0 User Guide Upgrading NetExtender Disconnecting NetExtenderChanging Passwords Authentication MethodsSonicWALL SSL VPN 5.0 User Guide Displaying Route Information Uninstalling NetExtenderUsing the NetExtender Command Line Interface Verifying NetExtender Operation from the System TrayServer Installing NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Using NetExtender on MacOS SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender on Linux Type the cd netExtenderClient command SonicWALL SSL VPN 5.0 User Guide Installing and Using NetExtender for Windows Mobile SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Passwords in NetExtender Mobile Installing NetExtender on Android SmartphonesClick on the NetExtender Android link SonicWALL SSL VPN 5.0 User Guide Using NetExtender on Android Smartphones Connecting to NetExtender SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Exit Exiting or Disconnecting from NetExtenderSonicWALL SSL VPN 5.0 User Guide Checking Status, Routes, and DNS Settings Configuring Profiles, Preferences, and Proxy Servers Profiles Export LOG Preferences / Proxy Settings Changing Your Password Related Documents Understanding Virtual Assist Using Virtual AssistInstalling and Launching Virtual Assist Configuring Virtual Assist Settings SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Selecting a Virtual Assist Mode Launching a Virtual Assist Technician Session Performing Virtual Assist Technician Tasks Assisting Customers Inviting Customers by EmailSonicWALL SSL VPN 5.0 User Guide Using the Virtual Assist Taskbar and Tab Controls Using Additional Virtual Assist Technician Commands Viewing Virtual Assist Session Log Using the Virtual Assist File TransferUsing Virtual Assist from the Customer View SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide SonicWALL SSL VPN 5.0 User Guide Changing the Virtual Assist Level of Control Using Virtual Assist in Unattended ModeEnding a Virtual Assist Session Enabling a System for Virtual Access Ending Virtual Access Mode Using the Request Assistance Feature Using File SharesUsing the File Shares Applet Setting up Bookmarks Configuration OverviewUser Prerequisites Click Add Using the Java File Shares Applet 101 File Shares Applet Browser Overview Configuring Bookmarks from Within the File Shares Applet Configuration Examples103 SonicWALL SSL VPN 5.0 User Guide Moving Files and Folders Using Bookmarks from Within the File Shares Applet105 SonicWALL SSL VPN 5.0 User Guide 107 SonicWALL SSL VPN 5.0 User Guide 109 Launching a File Directly from the File Shares AppletSonicWALL SSL VPN 5.0 User Guide 111 Using HTML-Based File SharesSonicWALL SSL VPN 5.0 User Guide 113 Button DescriptionManaging Bookmarks 115 Adding BookmarksSonicWALL SSL VPN 5.0 User Guide 117 Input type=text name=’userid’Option Usage Configuring RDP ActiveX and Java Bookmarks119 Editing Bookmarks Configuring Remote Desktop Access on the Remote ComputerDetermining the Remote Computer’s Full Name or IP Address 121 Using BookmarksUsing Remote Desktop Bookmarks Removing BookmarksSonicWALL SSL VPN 5.0 User Guide 123 Using VNC BookmarksSonicWALL SSL VPN 5.0 User Guide 125 Option Default Description of OptionsUsing FTP Bookmarks 127 Downloading FilesUploading Files 129 Using Telnet BookmarksUsing SSHv1 Bookmarks 131 Using SSHv2 BookmarksUsing Http and Https Bookmarks 133 Using File Share BookmarksUsing Citrix Bookmarks ActiveX Citrix BookmarkSonicWALL SSL VPN 5.0 User Guide 135 Java Citrix Bookmark 137 Global Bookmark Single Sign-On Options 139 Per-Bookmark Single Sign-On OptionsText Usage Variable Example Usage PASSWORD%141 Limited WarrantyLogging Out of the Virtual Office TrademarksSonicWALL SSL VPN 5.0 User Guide SonicWALL, Inc

SSL VPN 5.0 specifications

SonicWALL SSL VPN 5.0 is a powerful solution designed to provide secure remote access to organizations while ensuring robust security for their networks. This version builds upon previous iterations, incorporating advanced technologies and features that cater to both enterprise and small business needs.

One of the main features of SonicWALL SSL VPN 5.0 is its user-friendly web portal. The portal is accessible from any device with a web browser, allowing users to connect seamlessly to corporate resources without the need for client software installation. This flexibility is particularly beneficial for remote workers who may be using public or personal devices.

The SSL VPN 5.0 also supports multiple authentication methods, enhancing security while maintaining ease of access. It includes support for two-factor authentication (2FA), which adds an extra layer of protection during the login process. Administrators can configure various authentication schemes, including RSA SecurID, LDAP, RADIUS, and more, to meet organizational security policies.

Another notable characteristic of SonicWALL SSL VPN 5.0 is its scalable architecture. Organizations can easily expand their VPN capabilities as their workforce grows. The solution supports a large number of concurrent connections, ensuring that businesses can accommodate an increasing number of remote users without compromising performance.

SonicWALL SSL VPN 5.0 also emphasizes security features that protect both user data and the corporate network. It leverages strong encryption protocols, ensuring that all data transmitted between users and the network is secure from eavesdropping or interception. The solution employs SSL (Secure Sockets Layer) technology, which is widely recognized for its robust security measures.

In addition to security, SonicWALL SSL VPN 5.0 provides comprehensive access control options. Administrators can create policies that restrict user access based on roles or groups, making it easier to manage permissions and safeguard sensitive information. This granular control helps organizations enforce compliance with regulatory standards.

Moreover, the solution includes advanced logging and reporting capabilities that allow administrators to monitor user activity and access patterns. This insight not only aids in troubleshooting but also helps to identify potential security threats.

SonicWALL SSL VPN 5.0 stands out with its integration capabilities. It can work harmoniously with existing network infrastructures, including firewalls, to create a cohesive security strategy. By utilizing the SonicWALL global management system, IT teams can manage and monitor their VPN and other security solutions from a central location.

Combining ease of use, robust security, and comprehensive management capabilities, SonicWALL SSL VPN 5.0 is a compelling choice for organizations seeking to enable secure remote access while protecting their critical assets against emerging threats.
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