SMC Networks SMC8014 manual Have another IP Address displayed

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Confirm that you have a good link light on the Gateway’s port to which this computer is connected. If not, please try another cable.

If you have a good link light, please open up a DOS window as described in section A.1 and type “ipconfig /renew” (without the quotes)

If you are still unable to get an IP Address from the Gateway, reinstall your network adapter. If anti-virus software is running on your computer, disable it before reinstalling the network adapter. Please refer to your adapter manual for instructions.

B.3 I have another IP Address displayed

If you have another IP address listed, then the PC may not be configured for a DHCP connection. Please refer to Chapter 4 Configure your Computer for information.

Once you have confirmed your computer is configured for DHCP, follow the steps below.

1.Open a DOS window as described above.

2.Type “ipconfig /release” (without the quotes)

3. Then type “ipconfig /renew” (without the quotes)

Once you are able to get a valid IP address from the Gateway, you can now access the web- based Administration pages.

If you still are not getting an IP address from the Gateway, please reset the hardware as outlined in Chapter 2 and follow the steps outlined in this appendix again. Note: all configured

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Contents EZ Connect Cable Modem Gateway Trademarks CopyrightTable of Contents Introduction Features and BenefitsSystem Requirements Package ContentsAmber LED IndicatorsGetting to Know the EZ Connect Cable Modem Gateway GreenRear Panel Description Rebooting and Restoring the EZ Connect Cable Modem GatewayReboot Restore Factory DefaultsBasic Installation Procedure InstallationConfiguring Windows 95/98/Me Configuring your ComputerConfiguring Windows XP Configuring WindowsConfiguring a Macintosh Computer Internet Explorer 5.0 or above Configuring the EZ Connect Cable Modem GatewayBrowser Configuration Disable Proxy ConnectionUser Login for use by subscriber Navigating the Web-based Administration Making Configuration ChangesPassword Settings Private LAN IP Settings Dhcp Server SettingsPort Forwarding Predefined Service UDP TCP/UDP Customer Defined Service Rule CustomAccess Control Firewall Enable/DisableCustomer Defined Filtering Access Rule Custom Predefined Filtering Access RuleSpecial Application Page Schedule Rule URL BlockingDMZ Host Demilitarized Zone Tools Page Appendix a Telnet and SSH CLI Commands Appendix B TroubleshootingAm getting an IP Address that starts with Have another IP Address displayed Good Connection Bad Connection Pinging the EZ Connect Cable Modem GatewaySymptom Cable LED is Off or Flashing Symptom / Action TroubleshootingSymptom Power LED is Off Symptom Diag LED is OnAction Appendix C Technical Specifications Appendix D Compliances FCC Interference StatementCE Declaration of Conformity Phone Appendix E Technical SupportSMC Networks, Inc Tesla Irvine, CA 92618 Rev .0 4.02.05-TWC