QUESTIONS?
BEFORE YOU CALL FOR SERVICEÉ
PROBLEM | POSSIBLE CAUSE | |
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TOP BURNERS DO NOT | ¥ Make sure electrical plug is plugged into a live power outlet. | |
LIGHT OR DO NOT | ¥ Burner holes on the side or around the top of burner may be clogged. Remove | |
BURN EVENLY | ||
burners and clean them with a sewing needle or twist tie. Make sure you do not | ||
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| enlarge the holes. | |
| ¥ Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions | |
| for Standing Pilot Models section in Surface Cooking. | |
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BURNER FLAMES VERY | ¥ If range is connected to LP gas, check all steps in the Installation Instructions. | |
LARGE OR YELLOW |
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SURFACE BURNERS | ¥ The oven gas | |
LIGHT BUT OVEN | cleaning or moving. | |
DOES NOT | Check the oven gas | |
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OVEN WILL NOT WORK | ¥ Plug on the range is not completely inserted in the electrical outlet. | |
| ¥ Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions | |
| for Standing Pilot Models section in Using Your Oven. | |
| ¥ The circuit breaker in your house has been tripped, or a fuse has been blown. | |
| ¥ Oven controls not properly set. | |
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OVEN TEMPERATURE | ¥ The OVEN CONTROL knob needs adjustment. See the Adjust the | |
TOO HOT OR TOO COLD | Oven ThermostatÑDo It Yourself section. | |
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FOOD DOES NOT ROAST | ¥ Oven controls not properly set. See the Baking or Roasting section. | |
OR BAKE PROPERLY | ¥ Shelf position is not correct. | |
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| ¥ Incorrect cookware or cookware of improper size is being used. | |
| ¥ Oven thermostat needs adjustment. See the Adjust the Oven ThermostatÑ | |
| Do It Yourself section. | |
| ¥ Aluminum foil used improperly in the oven. | |
| ¥ Oven bottom not securely seated in position. | |
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FOOD DOES NOT | ¥ Oven controls not properly set. See the Broiling section. | |
BROIL PROPERLY | ¥ Oven door and/or broiler drawer not closed. | |
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| ¥ Improper shelf position being used. See the Broiling section. | |
| ¥ Food is being cooked on a hot pan. | |
| ¥ Cookware is not suited for broiling. | |
| ¥ Aluminum foil used on the broiler pan grid has not been fitted properly | |
| and slit as recommended. | |
| ¥ Oven bottom not securely seated in position. | |
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STRONG ODOR | ¥ Improper air/gas ratio in oven. Adjust oven burner air shutter. | |
| ¥ An odor from the insulation around the oven liner is normal for the first few | |
| times oven is used. This is temporary. | |
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If you need more helpÉcall, toll free: GE Answer Center¨ 800.626.2000
consumer information service
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