SMC Networks SMC8011CM manual Troubleshooting, For a USB connection

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TROUBLESHOOTING

Cannot Connect to the Internet

•Confirm that you have established an account with your service provider and that two-way cable service is provided.

•Check that your computer is properly configured for TCP/IP. See “Installing the Modem” on page 7.

•Check that all cables are connected to the modem and PC. Verify that the proper cable type is used and its length does not exceed the specified limits. Check the cable connections for possible defects. Replace the defective cable if necessary.

•Verify that the modem and computer are powered on.

•If the power source has a switch, ensure that it is switched on.

•Check the power outlet by connecting another device that is functioning properly.

•Check the power cord with another device.

•Power off the modem, wait for 20 seconds and then power back on.

•Close down your computer, power off the modem, wait for 20 seconds, power the modem back on, and then re-boot the computer.

•For a USB connection:

-Check that the USB driver is correctly installed. See “USB Installation in Windows 98/ME/2000/XP” on page 9.

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Contents EZ Connect Ethernet/ USB Cable Modem EZ Connect Ethernet/USB Cable Modem Trademarks CopyrightLimited Warranty Limited Warranty FCC Class B CompliancesCompliances Table of Contents Introduction Key Features Package Contents System Requirements LED Functions Hardware DescriptionDhcp Server Dhcp Client and ServerDhcp Client Locating the Modem Installing the ModemConnecting the Modem Installing the Modem USB Installation in Windows 98/ME/2000/XP Wiring for Multiple Users OptionalWindows 98/ME Ethernet Installation in WindowsWindows Windows XP Making a Connection to the Ethernet Port Installing the Modem Status Viewing Modem StatisticsRF Signal Addresses Configuration Log Message Help Info For a USB connection TroubleshootingFor an Ethernet connection Port and Cable Assignments Pin MDI-X Signal Name MDI Signal NameCrossover Cable Straight-Through CableSpecifications Data Rate Signal LevelFrequency Range BandwidthWeight DimensionsInput Power Power ConsumptionFor Technical SUPPORT, Call

SMC8011CM specifications

The SMC Networks SMC8011CM is a versatile cable modem known for delivering robust broadband connectivity, making it an excellent choice for home users and small businesses. This device is particularly designed to support high-speed internet connections with a user-friendly interface and a range of features that cater to varying networking needs.

One of the standout features of the SMC8011CM is its compatibility with various cable internet service providers. This makes it a flexible option for users who may want to switch ISPs without needing to purchase new hardware. Supporting DOCSIS 3.0 technology, the modem offers impressive download speeds that can reach up to 8 times faster than earlier versions, ensuring a seamless online experience for streaming, gaming, and browsing.

Another characteristic that sets the SMC8011CM apart is its integrated four-port Ethernet switch. This allows multiple wired devices to connect to the internet simultaneously, making it a suitable choice for households with multiple computers, gaming consoles, or media devices. Additionally, the modem features easy-to-access ports for quick connections, streamlining the setup process for users.

The SMC8011CM is also equipped with advanced security features, including built-in firewall protection to safeguard the network from unauthorized access. This enhances the overall security of the home or office network, providing peace of mind for users who are concerned about their online safety.

In terms of design, the SMC8011CM boasts a compact and sleek form factor that allows it to fit unobtrusively into any environment. Its indicator lights provide at-a-glance status updates, informing users about the connectivity status, and making it easy to diagnose potential issues.

Additionally, the SMC8011CM supports Quality of Service (QoS) features that help prioritize bandwidth for specific applications. This is particularly beneficial for users who engage in bandwidth-intensive activities such as video conferencing or online gaming, ensuring a reliable connection even during peak usage times.

In conclusion, the SMC Networks SMC8011CM is a robust cable modem featuring DOCSIS 3.0 technology, a four-port Ethernet switch, and various security measures. Its compatibility with multiple ISPs, combined with its user-friendly design and performance-enhancing features, make it an excellent option for anyone looking to enhance their internet connectivity experience.
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