SMC Networks SMC2482W manual Troubleshooting

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Section 13 Troubleshooting

This section provides possible solutions to issues regarding the installation and operation of your EZ Connect Turbo Wireless Bridge. If the solution you are looking for is not listed here, please visit SMC Networks web site at www.smc.com.

Before you begin troubleshooting your EZ Connect Turbo Wireless Bridge, please make sure you are running the latest firmware. You can download the latest firmware from www.smc.com.

1.If you are not able to connect to the Wireless Bridge through a Web Browser, please check the following:

•First, make sure the computer trying to connect to the SMC2482W is in the correct network range. By default, the SMC2482W has an IP address of 192.168.2.55.

•Second, you can use the Utility to scan for the SMC2482W and change the IP address to an available IP address on your network.

2.If you are not able to scan for the Wireless Bridge with the Utility while it is connected to your hub, switch, router, you can connect it directly to your computer with a crossover cable to test the connection. Also make sure all firewall soft- ware is turned off and that all LEDs are on for the SMC2482W.

3.If you are not able to gain wireless access to the SMC2482W Wireless Bridge, you will first need to check and configure the correct mode. Wireless clients can connect to the SMC2482W while it is in Access Point mode. If the Wireless Bridge is set to either Point-to-Point or Point-to-Multi-Point Bridge mode, then only another SMC2482W can connect with the correct settings.

4.Please see Section 1.2 for the SMC2482W reset procedure.

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Contents SMC2482W Copyright Page Compliances Page Supports a maximum of 253 users Page Getting Started Wlan EZ Connect Turbo 11/22 Mbps Wireless Bridge LED IndicatorsPage Page Recommendations for Best Wireless Performance Understanding Wireless ConnectionsAdjusting the Antennas Page Understanding Wireless Security WEP SetupVerify Equipment and Permissions Installing the Utility Software Page Using the Windows Utility Accessing the SMC2482WUsing the Web-based Utility Page Configure the Wireless Bridge using Windows-based Utility ConfigureSsid Channel Operating Mode Wired Equivalent Privacy WEP Page Page Page Ssid SMC2482W Operating Modes HEX SecurityConfigure WEP using Windows-based Utility Configure WEP using Web-based Utility Page EZ Connect Turbo Wireless Bridge Information View Wireless Bridge information using Windows-based Utility View Wireless Bridge information using Web-based Utility Changing the Password on the SMC2482W Upgrading the SMC2482W Page Back-up the SMC2482W configuration Backing up and Restoring the Wireless BridgeClick the Restore button to begin the restoration process Uninstalling the SMC2482W Windows Utility Technical Specifications Troubleshooting Glossary Page Page Page Page Page For Technical SUPPORT, Call
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