SMC Networks SMC7004AWBR manual Appendix a Troubleshooting

Page 77

APPENDIX A

TROUBLESHOOTING

This appendix describes common problems you may encounter and possible solutions. The Wireless Barricade can be easily monitored through panel indicators to identify problems. If you cannot resolve any connection problems after checking the indicators, then refer to the other sections in the following table.

 

Troubleshooting Chart

 

 

Symptom

Action

 

 

LED Indicators

 

 

 

Power LED is Off

• External power supply has failed or is

 

disconnected.

 

• Check connections between the Wireless

 

Barricade, the external power supply, and the

 

wall outlet.

 

• If the power indicator does not turn on when the

 

power cord is plugged in, you may have a

 

problem with the power outlet, power cord, or

 

external power supply.

 

However, if the unit powers off after running for

 

a while, check for loose power connections,

 

power losses or surges at the power outlet.

 

If you still cannot isolate the problem, then the

 

external power supply may be defective. In this

 

case, contact SMC Technical Support for

 

assistance.

 

 

A-1

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Contents Barricade Wireless Broadband Router Page Barricade Wireless Broadband Router User Guide Trademarks CopyrightLimited Warranty Limited Warranty EC Conformance Declaration Class B FCC Class BJapan Vcci Class B Australia AS/NZS 3548 1995 Class B Industry Canada Class BWichtige Sicherheitshinweise Germany Safety ComplianceUnderwriters Laboratories Compliance Statement Compliances Table of Contents Configuring Printer Services Configuring Client TCP/IPAppendices Xiv Chapter Introduction About the Wireless BarricadeFeatures and Benefits Internet Access Flexible LAN AccessApplications Shared IP AddressUser-Definable Application Sensing Tunnel Virtual ServerDMZ Host Support SecurityVirtual Private Network Applications Package Contents Chapter InstallationDescription of Hardware Installation Front and Rear Panels System Requirements Connect the System Basic Installation ProcedureInternet Reset Printer COM WAN Making Wlan Connections Attach the Wireless Barricade to the Internet Verify Port Status Connecting the Power AdapterInstallation TCP/IP Configuration Configuring Client PCSPrinter Client Installation Configuring the Barricade Navigating the Web Browser Interface Setting a PasswordMaking Configuration Changes Menu Description Main MenuInternet Networking and Client Services Change Password Set Time Zone LAN Gateway and Dhcp SettingsWAN Configuration Static IP Address Fixed IP Dynamic IP Address DhcpPPP over Ethernet PPPoE Dial-up on Demand Modem Has your Internet Service Provider given you an IP address?DNS Configuration Channel and Ssid Wireless ConfigurationEncryption Configuring the Barricade Firewall Protection Configuring Client ServicesVirtual Server Enabling Special Applications Client Filtering MAC Filtering Configuring the Barricade Cannot Miscellaneous Settings Misc Networking and Client Services Field Description Viewing Network and Device StatusUsing System Tools Installing TCP/IP Protocol in Your PC Configuring Client TCP/IPInstalling TCP/IP Protocol in Your PC Setting TCP/IP to Work with the Barricade Dynamic IP Allocation via a Dhcp Server Manual IP Configuration Verifying Your TCP/IP Connection Configuring Client TCP/IP Setting TCP/IP to Work with the Barricade Install the Printer Port Monitor Configuring Printer ServicesInstall the Printer Port Monitor Configuring Printer Services Configure the Network Printer in Windows 95/98/ME Configure the Print ServerConfiguring Printer Services Configure the Network Printer in Windows NT Configuring Printer Services Configure the Network Printer in Unix Systems Appendix a Troubleshooting TCP/IP Troubleshooting Chart Troubleshooting Twisted-pair Cable SpecificationsEthernet Cable Crossover Cable RJ-45 Port Pin Assignments Pin MDI Signal Name MDI-X Signal NameDB-9 Port Pin Assignments Serial Port Pin AssignmentsSerial Port to 25-Pin DTE Port on PC Serial Port to 9-Pin COM Port on PCSerial Port to 25-Pin DCE Port on Modem DB-25 Printer Port Pin Assignments Printer Port Pin AssignmentsLAN Interface WAN InterfaceWlan Interface Printer InterfaceIndicator Panel Advanced FeaturesDimensions WeightWarranty TemperatureHumidity CompliancesSpecifications Appendix D Ordering Information Ordering Information Page Internet