SMC Networks SMC2804WBRP-G manual Appendix G Technical Support, Phone, Internet

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Barricade g Wireless Router with USB Print Server

Manual

APPENDIX G Technical Support

PHONE

From U.S.A. and Canada (24 hours a day, 7 days a week)

(800) SMC-4-YOU

(949) 679-8000

Fax: (949) 679-1481

From Europe (8:00 AM - 5:30 PM UK Time)

44 (0) 118 974 8700

Fax: 44 (0) 118 974 8701

INTERNET

E-mail addresses:

techsupport@smc.com

european.techsupport@smc-europe.com

Driver updates:

http://www.smc.com/index.cfm?action=tech_support_drivers_downloads

World Wide Web:

http://www.smc.com/

http://www.smc-europe.com/

U.S.A. and Canada:

(800) SMC-4-YOU

Fax (949) 679-1481

Spain:

34-93-477-4935

Fax 34-93-477-3774

UK:

44

(0)

118 974 8700

Fax 44 (0) 118 974 8701

France:

33

(0)

41 38 32 32

Fax 33 (0) 41 38 01 58

Italy:

39

02 739 12 33

Fax 39 02 739 14 17

Benelux:

31

33 455 72 88

Fax 31 33 455 73 30

Central Europe:

49

(0)

89 92861-0

Fax 49 (0) 89 92861-230

Switzerland:

41

(0)

1 9409971

Fax 41 (0) 1 9409972

Nordic:

46

(0)

868 70700

Fax 46 (0) 887 62 62

Northern Europe:

44

(0)

118 974 8700

Fax 44 (0) 118 974 8701

Eastern Europe:

34

-93-477-4920

Fax 34 93 477 3774

Sub Saharan Africa:

27-11 314 1133

Fax 27-11 314 9133

North Africa:

34

93 477 4920

Fax 34 93 477 3774

Russia:

7 (095) 290 29 96

Fax 7 (095) 290 29 96

PRC:

86-10-6235-4958

Fax 86-10-6235-4962

Taiwan:

886-2-2659-9669

Fax 886-2-2659-9666

Asia Pacific:

(65) 238 6556

Fax (65) 238 6466

Korea:

82-2-553-0860

Fax 82-2-553-7202

Japan:

81-3-5645-5715

Fax 81-3-5645-5716

Australia:

61-2-8875-7887

Fax 61-2-8875-7777

India:

91-22-8204437

Fax 91-22-8204443

If you are looking for other contact information, please visit www.smc.com

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Contents Page Trademarks CopyrightConfiguring the Barricade g Configuring your ComputerNavigating the Web-based Administration Setup Wizard Advanced Setup Setting up the Print ServerPackage Contents Features and BenefitsIntroduction Minimum RequirementsGetting to Know the Barricade LED OFF Flashing PWR PowerSPD WAN WlanPower on Basic Installation ProcedureGetting Connected Connect the WANConfiguring Windows 95/98/Me Configuring your ComputerConfiguring Windows Configuring Windows XP Configuring a Macintosh Computer Browser Configuration Configuring the BarricadeDisable Proxy Connection Internet Explorer 5 or aboveAccessing the Barricade Management Making Configuration Changes Navigating the Web-based AdministrationSetup Wizard Step One Time ZoneStep Two Broadband Type Step Three Finish Configuration Advanced Setup SystemTime Zone Remote Management Password SettingsSyslog Server WAN Dynamic Dhcp IPNeed some more help? PPPoE Pptp Static IP Address CAN’T GET ONLINE?BigPond DNS LAN LAN IP IP Subnet Mask Default isWireless Settings Ssid and Channel WirelessWireless Security WEP WPA Radius NAT Virtual ServerNeed Port Info? Special Applications DMZ FirewallAccess Control Barricade g Wireless Router with USB Print Server Manual MAC Filtering URL Blocking Schedule Rule Intrusion Detection Barricade g Wireless Router with USB Print Server Manual DMZ Demilitarized Zone Ddns Dynamic DNS Firmware Upgrade Reboot Configuration ToolsUPnP ToolsStatus Print Server Setup Installation of SMC USB Printer Port UtilityWindows 98/Me Windows 2000/XP Configure LPR port with existing PrinterBarricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Installing a new Printer with LPR port Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Appendix a Troubleshooting Verify you are connected to the Barricade RouterAm getting an IP Address that starts with Have another IP Address displayed Barricade g Wireless Router with USB Print Server Manual Have a Dynamic IP connection and I can’t get online Appendix B Troubleshooting Internet ConnectionsHow do I reset the Router? Appendix C Frequently Asked QuestionsDoes the Router support ICQ send file? Will the Router function in a Macintosh environment?Have excellent signal strength, but I cannot see my network How do I resolve issues with signal loss?COUNTER-STRIKE Info Appendix D SMC Port List for Games and ApplicationsBarricade g Wireless Router with USB Print Server Manual Appendix E Technical Specifications NATVPN Appendix F Compliances FCC StatmentIndustry Canada Canada RFI EC Declaration of Conformity EuropeWichtige Sicherheitshinweise Germany Operating Voltage Cord Set SpecificationsAppendix G Technical Support PhoneInternet Rev 1.0 2804WBRP-G