SMC Networks SMC2804WBRP-G manual Appendix B Troubleshooting Internet Connections

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Barricade g Wireless Router with USB Print Server

Manual

APPENDIX B Troubleshooting Internet Connections

Put information here about specific ISP tricks and how to avoid those basic setup calls.

B.1 I have a Dynamic IP connection and I can’t get online

Most cable companies use a Dynamic IP configuration to provide Internet access. If you have this type of connection, and are unable to get connected, please follow the steps outlined below:

1.Unplug the power from your Cable or DSL modem for 2 mins.

2.Confirm that your Barricade router is configured for a Dynamic IP configuration

3.Plug the power back into your Modem.

4.Wait for your Modem to connect to the network, and then click on the status page of the router to confirm that you are online.

The reason this process works is because certain broadband connections require a MAC address to gain network access. This MAC address can be changed by following the above process to re-set the approved MAC address to the MAC address of the Barricade router.

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Contents Page Copyright TrademarksConfiguring your Computer Configuring the Barricade gNavigating the Web-based Administration Setup Wizard Advanced Setup Setting up the Print ServerFeatures and Benefits Package ContentsIntroduction Minimum RequirementsLED OFF Flashing PWR Power Getting to Know the BarricadeSPD WAN WlanBasic Installation Procedure Power onGetting Connected Connect the WANConfiguring your Computer Configuring Windows 95/98/MeConfiguring Windows Configuring Windows XP Configuring a Macintosh Computer Configuring the Barricade Browser ConfigurationDisable Proxy Connection Internet Explorer 5 or aboveAccessing the Barricade Management Navigating the Web-based Administration Making Configuration ChangesSetup Wizard Step One Time ZoneStep Two Broadband Type Step Three Finish Configuration Advanced Setup SystemTime Zone Password Settings Remote ManagementSyslog Server WAN Dynamic Dhcp IPNeed some more help? PPPoE Pptp Static IP Address CAN’T GET ONLINE?BigPond DNS LAN IP IP Subnet Mask Default is LANWireless Wireless Settings Ssid and ChannelWireless Security WEP WPA Radius NAT Virtual ServerNeed Port Info? Special Applications Firewall DMZAccess Control Barricade g Wireless Router with USB Print Server Manual MAC Filtering URL Blocking Schedule Rule Intrusion Detection Barricade g Wireless Router with USB Print Server Manual DMZ Demilitarized Zone Ddns Dynamic DNS Configuration Tools Firmware Upgrade RebootUPnP ToolsStatus Print Server Setup Installation of SMC USB Printer Port UtilityWindows 98/Me Configure LPR port with existing Printer Windows 2000/XPBarricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Installing a new Printer with LPR port Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Barricade g Wireless Router with USB Print Server Manual Appendix a Troubleshooting Verify you are connected to the Barricade RouterAm getting an IP Address that starts with Have another IP Address displayed Barricade g Wireless Router with USB Print Server Manual Appendix B Troubleshooting Internet Connections Have a Dynamic IP connection and I can’t get onlineAppendix C Frequently Asked Questions How do I reset the Router?Does the Router support ICQ send file? Will the Router function in a Macintosh environment?How do I resolve issues with signal loss? Have excellent signal strength, but I cannot see my networkAppendix D SMC Port List for Games and Applications COUNTER-STRIKE InfoBarricade g Wireless Router with USB Print Server Manual Appendix E Technical Specifications NATVPN Appendix F Compliances FCC StatmentIndustry Canada Canada EC Declaration of Conformity Europe RFIOperating Voltage Cord Set Specifications Wichtige Sicherheitshinweise GermanyAppendix G Technical Support PhoneInternet Rev 1.0 2804WBRP-G