Seagate U Series 9 CE Seagate Technology support services, Presales Support, Technical Support

Page 41

5.0Seagate Technology support services

Online Services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or DiscPresales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.

Automated Phone Services

SeaFONE® (1-800-SEAGATE)is the Seagate toll-free number (1-800-732-4283) to access our automated self-help and directory assistance for Seagate support services. Using a touch-tone phone, you can find ser- vice and support phone numbers for disc drives 24 hours daily. International callers can reach this service by dialing +1-405-324-4770.

Presales, Technical Support and Warranty Service

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration informa- tion and your drive’s “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

U Series 9 ce Product Manual, Rev. F

31

Page 40 Page 42
Image 41
Page 40 Page 42
Contents Series 9 ce Page Series 9 ce Page Revision status summary sheet Page Contents Series 9 ce Product Manual, Rev. F List of Figures Viii Series 9 ce Product Manual, Rev. F Introduction Series 9 ce Product Manual, Rev. F Specification summary table Drive specificationsSeries 9 ce Product Manual, Rev. F LBA mode Default logical geometryFormatted capacity Physical organizationPower specifications Physical characteristicsSeek time Start/stop timesSpinup power Power consumptionSeek mode Read/write power and currentTypical 5V startup and operation current profile Typical current profileActive mode Power-management modesIdle mode Sleep modeEnvironmental specifications Acoustics Fluid Dynamic Bearing FDB motor acoustics Electromagnetic immunityReliability Agency certification Page Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsMaster/slave configuration Jumper settingsDrive as master with a non-ATA-compatible slave Cable-select optionUltra ATA/100 cable Drive mountingMounting dimensions-top, side and end view Series 9 ce Product Manual, Rev. F ATA interface ATA interface signals and connector pinsO pins and supported ATA signals Command name Command code in hex ATA-standard commands Supported ATA commandsCommand name Command code in hex Word Description Value Identify Device commandXx07H Description if bit is set to Bit Word 0CH Set Features commandCode in features Register A.R.T. command 4 S.M.A.R.T. commandsSeries 9 ce Product Manual, Rev. F Internet MySeagate Reseller.seagate.com Seagate Technology support servicesPresales Support Technical SupportAuthorized Service Centers Warranty ServiceAmericas +1-405-324-47301 +1-405-324-4704 Call Center Toll-free Direct dialAmericas SEAGATE2 +1-405-324-47003 +1-405-324-4702 Call Center Toll-free Direct dial FAX / InternetToll-Free Support Numbers FAX Services-All Europe toll callCall Center Presales and Technical Support Warranty Service Asia/Pacific Support Services Series 9 ce Product Manual, Rev. F Numerics IndexPage Page Series 9 ce Product Manual, Rev. F Page Seagate Technology LLC

U Series 9 CE specifications

The Seagate U Series 9 CE (Consumer Electronics) is a robust external storage solution designed to meet the growing demands of consumers for reliable, high-capacity data storage. This portable hard drive boasts a combination of innovative technology, user-friendly features, and an appealing design, making it an excellent choice for multimedia enthusiasts and professionals alike.

One of the standout features of the Seagate U Series 9 CE is its impressive storage capacity options. Ranging from 1TB to 5TB, users have the flexibility to choose a size that suits their specific needs. This vast storage capability allows users to carry their entire media library, including photos, videos, music, and documents, all in one compact device.

The U Series 9 CE is equipped with USB 3.0 technology, offering high data transfer speeds that significantly reduce wait times when transferring large files. This backward-compatible interface ensures that users can connect to a wide array of devices, including laptops, desktops, and gaming consoles, without any hassle. The drive’s plug-and-play functionality further enhances the user experience, as it requires no additional software installation.

In terms of design, the Seagate U Series 9 CE is sleek and portable, featuring a lightweight chassis that easily fits into a backpack or purse. Its minimalist aesthetic comes in various color options, allowing users to choose a drive that reflects their personal style.

Security is a priority for any storage device, and the U Series 9 CE incorporates features to protect data. With software encryption options available, users can safeguard their sensitive information from unauthorized access. Additionally, the drive has been designed for durability, with protection against shock and vibration, ensuring that valuable data remains safe even in demanding conditions.

Lastly, Seagate backs the U Series 9 CE with a warranty, providing users with peace of mind regarding their investment. Overall, the Seagate U Series 9 CE stands out as a top-tier external hard drive that combines performance, portability, and security, making it an ideal choice for anyone seeking reliable digital storage solutions.
Top Page Image Contents