Seagate U Series 9 CE manual Call Center Toll-free Direct dial

Page 43

USA/Canada/Latin America Support Services

Presales Support

Call Center

Toll-free

Direct dial

FAX

Americas

1-877-271-32851

+1-405-324-47301

+1-405-324-4704

Technical Support

Call Center

Toll-free

Direct dial

FAX

Americas

1-800-SEAGATE2

+1-405-324-47003

+1-405-324-4702

Warranty Service

Call Center

Toll-free

Direct dial

FAX / Internet

USA, Mexico and

1-800-468-34724

+1-405-324-47204

+1-405-324-4722

Latin America

 

 

 

Canada

 

 

 

Memofix5

1-800-636-6349

+1-905-660-4936

+1-905-660-4951

 

 

 

www.memofix.com

Brazil

 

 

 

MA Centro de Serviços5

+55-21-2509-7267

+55-21-2507-6672

 

 

www.mainformatica.com.br/produtos.htm

1Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time) 2For product-specific phone number

3Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time)

4Hours of operation are 8:30 A.M. to 12:15 P.M. and 1:30 P.M. to 5:30 P.M., Monday through Friday (Central time) 5Authorized Service Center

U Series 9 ce Product Manual, Rev. F

33

Image 43
Contents Series 9 ce Page Series 9 ce Page Revision status summary sheet Page Contents Series 9 ce Product Manual, Rev. F List of Figures Viii Series 9 ce Product Manual, Rev. F Introduction Series 9 ce Product Manual, Rev. F Specification summary table Drive specificationsSeries 9 ce Product Manual, Rev. F Physical organization Default logical geometryLBA mode Formatted capacityStart/stop times Physical characteristicsPower specifications Seek timeRead/write power and current Power consumptionSpinup power Seek modeTypical 5V startup and operation current profile Typical current profileSleep mode Power-management modesActive mode Idle modeEnvironmental specifications Acoustics Reliability Electromagnetic immunityFluid Dynamic Bearing FDB motor acoustics Agency certification Page Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsCable-select option Jumper settingsMaster/slave configuration Drive as master with a non-ATA-compatible slaveUltra ATA/100 cable Drive mountingMounting dimensions-top, side and end view Series 9 ce Product Manual, Rev. F ATA interface ATA interface signals and connector pinsO pins and supported ATA signals Command name Command code in hex ATA-standard commands Supported ATA commandsCommand name Command code in hex Word Description Value Identify Device commandXx07H Description if bit is set to Bit Word 0CH Set Features commandCode in features Register A.R.T. command 4 S.M.A.R.T. commands Series 9 ce Product Manual, Rev. F Technical Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Presales SupportAuthorized Service Centers Warranty ServiceCall Center Toll-free Direct dial FAX / Internet Call Center Toll-free Direct dialAmericas +1-405-324-47301 +1-405-324-4704 Americas SEAGATE2 +1-405-324-47003 +1-405-324-4702Call Center Presales and Technical Support Warranty Service FAX Services-All Europe toll callToll-Free Support Numbers Asia/Pacific Support Services Series 9 ce Product Manual, Rev. F Numerics IndexPage Page Series 9 ce Product Manual, Rev. F Page Seagate Technology LLC