Seagate STBF500101 manual Finding More Help, Album cover art appears in my photo slideshows

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6. Troubleshooting	Finding More Help

I know the GoFlex Satellite device is broadcasting, but I can’t connect to it

Three or more wireless-enabled devices can stream from the GoFlex Satellite device at one time.To see how many devices are currently connected to the GoFlex Satellite device, open the GoFlex media app and tap the Connected icon.

The GoFlex Satellite device beeps when I plug it in to my computer

Your GoFlex Satellite device is low on battery power. Connect your GoFlex Satellite device to a power outlet using the included USB to DC power cable and the USB wall adapter to charge the device.

Album cover art appears in my photo slideshows

Your GoFlex Satellite device includes pictures that are larger than 50 kilobytes in its collection of photos, so album cover art larger than this will appear in photo slideshows. To prevent album cover art from appearing in slideshows, make sure that album cover art is smaller than 50 kilobytes.

Finding More Help

If you haven’t found answers to your questions, go to www.seagate.com/support/ goflexsatellite and review:

•How-to videos

•Firmware updates (when available)

•Software updates (when available)

•FAQs

In addition to the information provided in this guide, you can view a video located on your GoFlex Satellite device for an overview of setting up and using your new GoFlex Satellite device. To view the video, connect the GoFlex Satellite device to your computer and locate the video titled “Getting Started.”

GoFlex Satellite™ User Guide

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Contents GoFlex Satellite User Guide GoFlex Satellite User Guide Important Note FCC Radiation Exposure Statement Regulatory Compliance FCC Class B InformationDéclaration dexposition aux radiations Battery SafetyIndustry Canada Radiation Exposure StatementGoFlex Satellite User Guide GoFlex Satellite User Guide Contents An Overview of Your GoFlex Satellite Device About This Guide IntroductionSupported Devices Product SpecificationsSupported Web Browsers For Laptops, Tablets, and Smartphones Hardware SpecificationsSupported File Types For iPadsAbout GoFlex Satellite Wi-Fi Security Unpacking Your Box Setting up the GoFlex Satellite DeviceLoading Content Connecting Your GoFlex Satellite Device to Your ComputerSetting up Your Device and Loading Content Set up Your DeviceConnecting to Your GoFlex Satellite Network Disconnecting and Powering OnGoFlex Satellite User Guide Select Apple System Preferences Connecting to the GoFlex Satellite Network from a SmartphoneEnjoying Your Videos, Photos, and Music Installing GoFlex Satellite appsInstalling the GoFlex Media app Installing Seagate Media SyncPlaying Videos Searching for FilesTo search for a file from a browser To pause a video To play a videoTo stop playback of a video Viewing PhotosTo stop playback of a slideshow To view a slideshowMusic View Playing MusicTo pause the currently playing song, tap the button To control the currently playing songDocuments Screen Viewing DocumentsViewing Files on a Partitioned Drive Viewing Content in FoldersRearranging Files in the app Downloading Content to Your Media Device or ComputerSynchronizing Your Files with Seagate Media Sync Copying and Synchronizing Files Using a Mac ComputerSeagate Media Sync for Mac Using Automatic SyncSimple iPad Sync Copying and Synchronizing Files Using a Windows ComputerSimple Sync Custom Sync Seagate Media Sync Managing Your Connected DrivesViewing Device Information Changing the Seagate Advisor SettingRestarting Your GoFlex Satellite Device Resetting Your GoFlex Satellite DeviceSelect Settings, and then select Restart Satellite Managing Your GoFlex Satellite DeviceShutting Down the GoFlex Satellite Device Restoring GoFlex Satellite to its Original SettingsTo restore your GoFlex Satellite device Select Restore All Settings. OrChanging the Name of Your GoFlex Satellite Device Disconnecting From the GoFlex Satellite NetworkSetting a Password Updating GoFlex Satellite SoftwareChanging the Language of the GoFlex Media app Deleting Content from Your GoFlex Satellite DeviceAn Overview of Your GoFlex Satellite Device Power LEDUnderstanding the Components of Your GoFlex White blink Activity Adapter cable activity lightsCharging GoFlex Satellite Charging the BatteryCommon Problems and Solutions TroubleshootingCan’t connect wirelessly to the GoFlex Satellite Device My computer won’t connect to GoFlex Satellite Song, video or other file won’t playMistakenly reformatted the drive for my Mac Can’t connect to GoFlex Satellite from my smartphoneAlbum cover art appears in my photo slideshows Finding More Help