Seagate ST960822AB, ST9808211AB Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 5400.2 Blade Server Product Manual, Rev. B

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Image 33 Contents
ST9100823AB ST9808211AB ST960822AB ST9408114AB Momentus5400.2 Blade ServerPage Contents Momentus 5400.2 Blade Server Product Manual, Rev. B List of Figures Momentus 5400.2 Blade Server Product Manual, Rev. B Momentus 5400.2 Blade Server Pata disc drive IntroductionMomentus 5400.2 Blade Server Product Manual, Rev. B Drive specifications Specification summarySpecifications To 90% operating LBA mode Default logical geometryFormatted capacity Physical organizationPhysical characteristics Technology SpecificationRecording and interface technology Time to ready Seek timeTypical seek times msec Read Write Time to ready Typical MaxPower specifications Typical current profile Conducted noiseVoltage tolerance Environmental specifications Operating shock ShockNonoperating shock VibrationElectromagnetic immunity AcousticsDrive level acoustics Electromagnetic immunityMeasurement type Specification Safety certificationReliability Agency certificationKorean RRL Australian C-Tick N176FCC verification Environmental protection Corrosive environmentEuropean Union Restriction of Hazardous Substances RoHS Momentus 5400.2 Blade Server Product Manual, Rev. B Handling and static discharge precautions Configuring and mounting the driveJumper settings Master/slave configurationCable-select option Drive mountingConnector signals ATA interface signals and connector pinsConnector Cable Signal Name Contact Conductor Cable Connector Conductor Contact Signal NameSupported ATA commands Supported commandsCommand name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard power-management commandsATA-standard security commands Supported commands Word Description Value Identify Device commandXx07H Bit Word Features register values Set Features commandInternet Seagate Technology support servicesPresales Support Technical SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Numerics IndexPage TMR Momentus 5400.2 Blade Server Product Manual, Rev. B Page Seagate Technology LLC