Seagate ST9160310AS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Momentus 5400.5 SATA Product Manual, Rev. B

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Contents Momentus 5400.5 Sata Page Momentus 5400.5 Sata Product Manual, Rev. B Momentus 5400.5 Sata Product Manual, Rev. B Contents Momentus 5400.5 Sata Product Manual, Rev. B List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tableDrive specifications Formatted capacity Default logical geometryLBA mode Cylinders Read/write heads Sectors per track 16,383Physical organization Physical characteristicsDrive specification Recording and interface technologyTypical seek times Seek timeStart/stop times Typical seek times msec ReadPower specifications Conducted noise Typical current profileDeferred spinup Voltage toleranceEnvironmental specifications Humidity Relative humidity Temperature gradientWet bulb temperature AltitudeNonoperating shock ShockOperating shock VibrationElectromagnetic immunity Drive A-weighted Sound Power Levels SWL, BAAcoustics Test for Prominent Discrete Tones PDTsReliability Free Fall Protection featureSafety certification Agency certificationKorean RRL Australian C-Tick N176FCC verification Environmental protection European Union Restriction of Hazardous Substances RoHSChina Restriction of Hazardous Substances RoHS Directive Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsDrive mounting Top cover stiffness/deflectionMomentus 5400.5 Sata Product Manual, Rev. B Serial ATA Sata interface Serial ATA connector pin definitionsSignal Segment Pin Function DefinitionPin Function Definition P10 Ground 2nd mate P11 ReservedSupported ATA commands Command name Command code in hex ATA-standard commandsCommand name Command code in hex Momentus 5400.5 Sata Product Manual, Rev. B Identify Device command Word Description ValueXx7FH Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesAAH 3 S.M.A.R.T. commands A.R.T. commandsCode in features register A.R.T. command Momentus 5400.5 Sata Product Manual, Rev. B Presales Support Seagate Technology support servicesInternet Technical SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index ITE Sata Momentus 5400.5 Sata Product Manual, Rev. B Page Seagate Technology LLC

ST9120310ASG, ST9250320AS, ST9120310AS, ST980310AS, ST9160310ASG specifications

The Seagate ST980310ASG, ST9320320AS, ST9200321AS, and ST9160310AS models are part of Seagate's well-regarded line of hard disk drives (HDDs), known for their reliable performance and technological advancements in data storage. These drives feature several key characteristics that make them suitable for various applications, ranging from personal computing to enterprise environments.

The ST980310ASG is a 2.5-inch SATA hard drive with a storage capacity of 80GB. It operates at a speed of 5400 RPM, providing a balance between performance and power efficiency. The drive employs a 16MB cache, which helps enhance data access speeds, making it ideal for everyday computing tasks. Its low power consumption makes it a great choice for laptops or devices requiring energy efficiency.

The ST9320320AS, on the other hand, is a larger 320GB HDD that also benefits from a 2.5-inch form factor. This model runs at 7200 RPM, resulting in faster read and write speeds compared to its lower-RPM counterparts. With an 8MB cache, it is well-suited for applications demanding higher performance, such as gaming and multimedia storage. The ST9320320AS utilizes the SATA interface, providing wide compatibility and ease of integration into various systems.

Moving to the ST9200321AS, this 250GB drive is another 2.5-inch SATA option that emphasizes speed and efficiency. It operates at 5400 RPM and features an 8MB cache. This model is particularly appealing for users seeking an optimal mix of storage capacity and performance for standard computing tasks and moderate data access demands.

Lastly, the ST9160310AS and ST9160310ASG models offer storage capacities of 160GB. Both drives operate at 7200 RPM, ensuring quicker data access and transfer rates. The ST9160310ASG variant addresses specific needs for enhanced performance, often targeting gaming applications and high-performance computing systems. Superbly engineered, these drives include features like advanced error recovery controls, thermal monitoring, and data protection technologies that enhance reliability.

Collectively, these Seagate HDDs encompass diverse storage solutions characterized by their efficient performance, varying capacities, and advanced technologies tailored to meet the needs of different users. Whether for casual use, gaming, or enterprise applications, the ST980310ASG, ST9320320AS, ST9200321AS, and ST9160310AS models remain trusted choices in the realm of computer storage.