Seagate ST31000640FC, ES.2 FC Seagate Technology support services, Internet, Presales Support

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10.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Barracuda ES.2 FC Product Manual, Rev. B

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Contents ST31000640FC Barracuda ES.2 FCPage Barracuda ES.2 FC Product Manual, Rev. B Barracuda ES.2 FC Product Manual, Rev. B Contents Interface requirements Physical/electrical specificationsDefect and error management InstallationSeagate Technology support services Barracuda ES.2 FC Product Manual, Rev. B Scope Barracuda ES.2 FC Product Manual, Rev. B Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibilityCompliance Ncits TR-19 Reference documentsBarracuda ES.2 FC Product Manual, Rev. B General description Media description Standard featuresProgrammable drive capacity PerformanceReliability Formatted capacitiesUser-installed accessories Factory-installed optionsFormat command execution time minutes Performance characteristicsInternal drive characteristics Access timeGeneral performance characteristics Start/stop timePrefetch/multi-segmented cache control Caching write data Cache operationPrefetch operation Unrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsMilliseconds 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Reporting controlDetermining rate Predictive failuresDST failure definition State of the drive prior to testingParameter Code Description Drive Self Test DSTExtended test Function Code 010b Invoking DSTShort and extended tests Short test Function Code 001bProduct repair and return information Product warrantyAbort ShippingBarracuda ES.2 FC Product Manual, Rev. B DC power requirements Gbit Amps Physical/electrical specificationsAC power requirements DC power requirementsGeneral DC power requirement notes Power sequencingConducted noise immunity Current profiles Power dissipation Temperature Environmental limitsRelative humidity Shock Package size Packaged/product weight Drop heightEffective altitude sea level Shock and vibrationCorrosive environment Air cleanlinessVibration AcousticsChina Restriction of Hazardous Substances RoHS Directive X表示该部件（于同类物品程度上）所含的危险和有毒物质中国RoHS MCV标准所定义的门槛值。Mounting configuration dimensions Mechanical specificationsBarracuda ES.2 FC Product Manual, Rev. B Defect and error management Drive internal defects/errorsDrive error recovery procedures 51.87 FC-AL system errors Background Media ScanMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationCooling InstallationDrive ID/option selection Drive orientationAir flow Drive mountingGrounding Barracuda ES.2 FC Product Manual, Rev. B Interface requirements FC-AL featuresFibre Channel link service frames Link services supported Type of frameFibre Channel task management functions Fibre Channel task management responsesFC Scsi FCP response codes Function name Response code NPort login Plogi payload Bytes Fibre Channel port loginProcess Login Plri payload Fibre Channel port login acceptFibre Channel Process Login NPort Login Accept ACC payload BytesFabric Login Flogi payload Bytes Fibre Channel Process Login AcceptFibre Channel fabric login Process Login Accept ACC payload BytesFabric Login Accept ACC payload Bytes Fibre Channel fabric accept loginOption Supported Dual port supportFibre Channel Arbitrated Loop options FC-AL options supportedSupported commands Command code Command name Scsi commands supportedVerify error recovery page 07h Barracuda ES.2 FC Product Manual, Rev. B Temperature page 0Dh Mode Sense data Inquiry dataBarracuda ES.2 FC inquiry data Bytes Data hex Page Block Descriptor Mode Sense Pages Data Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or conditionPhysical characteristics FC-AL physical interfacePhysical description Connector requirements Electrical descriptionPin descriptions FC-SCA pin descriptions Pin Signal name Signal type Pin Signal name Signal typeFC-AL transmitters and receivers Fault LED Out PowerEnable port bypass signals Active LED OutMotor start controls 11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESISetting Arbitrated loop physical address Alpa valuesHex Dec Signal characteristics TTL input characteristicsDevice control codes LED driver signals FC Differential outputFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Barracuda ES.2 FC Product Manual, Rev. B Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Numerics IndexFAN Flogi Plogi SEL ID See also cooling

ST31000640FC, ES.2 FC specifications

The Seagate ES.2 FC, model ST31000640FC, is a high-performance hard drive designed specifically for enterprise environments. This drive is engineered to provide reliable and efficient data storage, catering to the demands of critical business applications, data centers, and server infrastructures.

One of the standout features of the ST31000640FC is its large storage capacity. With a 1TB capacity, it offers ample space for storing vast amounts of data, making it an excellent choice for businesses that require extensive storage solutions. This capacity enables the drive to support extensive databases, applications, and virtualized environments without compromising performance.

The Seagate ES.2 FC utilizes Fibre Channel (FC) interface technology, which is known for its high-speed data transfer capabilities. Operating at 4 Gbps, this interface facilitates faster communication between the drive and the server, significantly enhancing overall system performance. The Fibre Channel technology also improves data integrity through its ability to manage large amounts of data traffic efficiently.

In terms of performance specifications, the ST31000640FC boasts a rotational speed of 7200 RPM and a sustained data transfer rate that offers quick access to information. Additionally, it features an advanced caching mechanism that optimizes read and write operations, ensuring rapid data retrieval and improved application responsiveness.

The drive's advanced error recovery and data protection mechanisms, such as the Seagate PowerTrim technology, work to minimize downtime and data loss. This is particularly crucial for enterprise applications that demand high availability and reliability. PowerTrim intelligently manages the drive’s internal resources to enhance performance and durability.

Another essential characteristic of the Seagate ES.2 FC is its enterprise-grade reliability. It boasts a mean time between failures (MTBF) rating of 1.2 million hours, indicating its robustness for continuous operation in demanding environments. Furthermore, it is designed to operate in a range of temperatures, ensuring consistent performance across various operational conditions.

Lastly, the Seagate ES.2 FC incorporates vibration tolerance and advanced acoustic performance features, which help to reduce noise and ensure quieter operation in data center environments. This makes it an attractive option for enterprises looking to optimize their infrastructure while minimizing disturbances.

In summary, the Seagate ES.2 FC, ST31000640FC hard drive is an excellent choice for enterprises seeking a balance of large storage capacity, high-speed performance, and reliability in a Fibre Channel environment. With its array of technologies and robust characteristics, it meets the rigorous demands of modern business storage needs.
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