Seagate ES.2 FC, ST31000640FC Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Barracuda ES.2 FC Product Manual, Rev. B

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Contents Barracuda ES.2 FC ST31000640FCPage Barracuda ES.2 FC Product Manual, Rev. B Barracuda ES.2 FC Product Manual, Rev. B Contents Physical/electrical specifications Defect and error managementInstallation Interface requirementsSeagate Technology support services Barracuda ES.2 FC Product Manual, Rev. B Scope Barracuda ES.2 FC Product Manual, Rev. B Standards, compliance and reference documents StandardsElectromagnetic compatibility Electromagnetic susceptibilityCompliance Reference documents Ncits TR-19Barracuda ES.2 FC Product Manual, Rev. B General description Standard features Media descriptionPerformance ReliabilityFormatted capacities Programmable drive capacityFactory-installed options User-installed accessoriesPerformance characteristics Internal drive characteristicsAccess time Format command execution time minutesStart/stop time General performance characteristicsPrefetch/multi-segmented cache control Cache operation Caching write dataPrefetch operation Reliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact MillisecondsReporting control Determining ratePredictive failures Thermal monitorState of the drive prior to testing Parameter Code DescriptionDrive Self Test DST DST failure definitionInvoking DST Short and extended testsShort test Function Code 001b Extended test Function Code 010bProduct warranty AbortShipping Product repair and return informationBarracuda ES.2 FC Product Manual, Rev. B Physical/electrical specifications AC power requirementsDC power requirements DC power requirements Gbit AmpsPower sequencing General DC power requirement notesConducted noise immunity Current profiles Power dissipation Environmental limits TemperatureRelative humidity Package size Packaged/product weight Drop height Effective altitude sea levelShock and vibration ShockAir cleanliness VibrationAcoustics Corrosive environmentX表示该部件（于同类物品程度上）所含的危险和有毒物质中国RoHS MCV标准所定义的门槛值。 China Restriction of Hazardous Substances RoHS DirectiveMechanical specifications Mounting configuration dimensionsBarracuda ES.2 FC Product Manual, Rev. B Drive internal defects/errors Defect and error managementDrive error recovery procedures 51.87 Background Media Scan FC-AL system errorsMedia Pre-Scan Deferred Auto-Reallocation Idle Read After WriteInstallation Drive ID/option selectionDrive orientation CoolingDrive mounting Air flowGrounding Barracuda ES.2 FC Product Manual, Rev. B FC-AL features Fibre Channel link service framesLink services supported Type of frame Interface requirementsFibre Channel task management responses Fibre Channel task management functionsFC Scsi FCP response codes Function name Response code Fibre Channel port login NPort login Plogi payload BytesFibre Channel port login accept Fibre Channel Process LoginNPort Login Accept ACC payload Bytes Process Login Plri payloadFibre Channel Process Login Accept Fibre Channel fabric loginProcess Login Accept ACC payload Bytes Fabric Login Flogi payload BytesFibre Channel fabric accept login Fabric Login Accept ACC payload BytesDual port support Fibre Channel Arbitrated Loop optionsFC-AL options supported Option SupportedScsi commands supported Supported commands Command code Command nameVerify error recovery page 07h Barracuda ES.2 FC Product Manual, Rev. B Temperature page 0Dh Inquiry data Mode Sense dataBarracuda ES.2 FC inquiry data Bytes Data hex Page Block Descriptor Mode Sense Pages Data Miscellaneous operating features and conditions Miscellaneous featuresSupported Feature or condition Miscellaneous statusFC-AL physical interface Physical characteristicsPhysical description Electrical description Connector requirementsPin descriptions Pin Signal name Signal type FC-SCA pin descriptions Pin Signal name Signal typeFC-AL transmitters and receivers Power Fault LED OutActive LED Out Enable port bypass signalsMotor start controls Parallel Enclosure Services Interface ESI 11 SEL6 through SEL0 ID linesArbitrated loop physical address Alpa values SettingHex Dec TTL input characteristics Signal characteristicsDevice control codes FC Differential output LED driver signalsFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Barracuda ES.2 FC Product Manual, Rev. B Seagate Technology support services InternetPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index NumericsFAN Flogi Plogi SEL ID See also cooling

ST31000640FC, ES.2 FC specifications

The Seagate ES.2 FC, model ST31000640FC, is a high-performance hard drive designed specifically for enterprise environments. This drive is engineered to provide reliable and efficient data storage, catering to the demands of critical business applications, data centers, and server infrastructures.

One of the standout features of the ST31000640FC is its large storage capacity. With a 1TB capacity, it offers ample space for storing vast amounts of data, making it an excellent choice for businesses that require extensive storage solutions. This capacity enables the drive to support extensive databases, applications, and virtualized environments without compromising performance.

The Seagate ES.2 FC utilizes Fibre Channel (FC) interface technology, which is known for its high-speed data transfer capabilities. Operating at 4 Gbps, this interface facilitates faster communication between the drive and the server, significantly enhancing overall system performance. The Fibre Channel technology also improves data integrity through its ability to manage large amounts of data traffic efficiently.

In terms of performance specifications, the ST31000640FC boasts a rotational speed of 7200 RPM and a sustained data transfer rate that offers quick access to information. Additionally, it features an advanced caching mechanism that optimizes read and write operations, ensuring rapid data retrieval and improved application responsiveness.

The drive's advanced error recovery and data protection mechanisms, such as the Seagate PowerTrim technology, work to minimize downtime and data loss. This is particularly crucial for enterprise applications that demand high availability and reliability. PowerTrim intelligently manages the drive’s internal resources to enhance performance and durability.

Another essential characteristic of the Seagate ES.2 FC is its enterprise-grade reliability. It boasts a mean time between failures (MTBF) rating of 1.2 million hours, indicating its robustness for continuous operation in demanding environments. Furthermore, it is designed to operate in a range of temperatures, ensuring consistent performance across various operational conditions.

Lastly, the Seagate ES.2 FC incorporates vibration tolerance and advanced acoustic performance features, which help to reduce noise and ensure quieter operation in data center environments. This makes it an attractive option for enterprises looking to optimize their infrastructure while minimizing disturbances.

In summary, the Seagate ES.2 FC, ST31000640FC hard drive is an excellent choice for enterprises seeking a balance of large storage capacity, high-speed performance, and reliability in a Fibre Channel environment. With its array of technologies and robust characteristics, it meets the rigorous demands of modern business storage needs.
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