Seagate ST940814AM, ST940813AM Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

EE25 Series Product Manual, Rev. E

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Contents EE25 Series Page Contents EE25 Series Product Manual, Rev. E List of Figures EE25 Series Product Manual, Rev. E Introduction EE25 Series Product Manual, Rev. E Specification summary Drive specificationsAftermarket Specifications for 40 and 30 Gbyte modelsVibration, nonoperating Drive specification ST920813AM ST920814AM Specifications for 20 Gbyte modelsEE25 Series Product Manual, Rev. E LBA mode Default logical geometryFormatted capacity Physical organizationTechnology Specification Physical characteristicsRecording and interface technology Seek timeStart/stop times Read seek times vs temperature 85C 25C 20C 30CMsec Typical Max 85C 25C 20C 30CPower specifications Conducted noise Typical current profileVoltage tolerance Active mode Power-management modesIdle mode Sleep modeAltitude Environmental specificationsOperating shock ShockNonoperating shock Acoustics Acoustic mode Idle Normal Seek Performance SeekVibration Operating vibrationElectromagnetic immunity Measurement type SpecificationReliability Test Description Performance Reference Level StandardAgency certification Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Page Handling and static discharge precautions Configuring and mounting the driveJumper settings Master/slave configurationCable-select option Drive mountingSignal Name Connector Cable Contact Conductor ATA interface signals and connector pinsCable Connector Signal Name Conductor Contact ATA interfaceCommand name Command code in hex ATA-standard commands Supported ATA commandsATA-standard power-management commands Command name Command code in hexATA-standard security commands Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit Word0CH Set Features commandEE25 Series Product Manual, Rev. E Internet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Numerics IndexPage Page EE25 Series Product Manual, Rev. E Page Seagate Technology LLC
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