Seagate ST930814AM manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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EE25 Series Product Manual, Rev. E

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Contents EE25 Series Page Contents EE25 Series Product Manual, Rev. E List of Figures EE25 Series Product Manual, Rev. E Introduction EE25 Series Product Manual, Rev. E Drive specifications Specification summarySpecifications for 40 and 30 Gbyte models AftermarketVibration, nonoperating Specifications for 20 Gbyte models Drive specification ST920813AM ST920814AMEE25 Series Product Manual, Rev. E Formatted capacity Default logical geometryLBA mode Physical organizationRecording and interface technology Physical characteristicsTechnology Specification Seek timeMsec Typical Max Read seek times vs temperature 85C 25C 20C 30CStart/stop times 85C 25C 20C 30CPower specifications Voltage tolerance Typical current profileConducted noise Idle mode Power-management modesActive mode Sleep modeEnvironmental specifications AltitudeNonoperating shock ShockOperating shock Vibration Acoustic mode Idle Normal Seek Performance SeekAcoustics Operating vibrationReliability Measurement type SpecificationElectromagnetic immunity Test Description Performance Reference Level StandardAgency certification European Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Page Jumper settings Configuring and mounting the driveHandling and static discharge precautions Master/slave configurationDrive mounting Cable-select optionCable Connector Signal Name Conductor Contact ATA interface signals and connector pinsSignal Name Connector Cable Contact Conductor ATA interfaceSupported ATA commands Command name Command code in hex ATA-standard commandsATA-standard security commands Command name Command code in hexATA-standard power-management commands Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command 0CHEE25 Series Product Manual, Rev. E Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index NumericsPage Page EE25 Series Product Manual, Rev. E Page Seagate Technology LLC
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